cheaptickets.com they stole my money Internet
I paid for 2 tickets BKK - DPS at a cost of B21,650 [about US$700] they didn't issue any tickets. I phoned their customer center in Hong Kong, which was an international call and quite expensive. They told me I didn't have a reservation, I said yes but you have my money. I called my credit card company and filed for internet fraud which they accepted and they took the money into an investigation account.Their Bangkok office doesn't issue a phone number, presumably they got fed up of complaits. I'll never use this site again.
1 Updates & Rebuttals
Cheaptickets
Chicago,Illinois,
USA
Customer Relations
#2UPDATE Employee
Mon, February 20, 2012
Hi,
My name is Shalon, and I am part of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Shalon
CheapTickets Customer Relations
Chicago, Illinois