Complaint Review: cheaptickets.com

I bought a round trip ticket two and half monthes before my flight + ticket insurance then I tried to reschedule it about 8 weeks before flight but they told me that I have to pay $200 rescheduling fee so in reality was cheaper to buy whole new ticket...then they advised me that I've another option which is to keep $ value of my ticket as credit toward future flight with same airline for a year, I agreed.

Here is where scam comes in

Today, I called them after 5 months to use my credit and they said "the formula is like this, your credit - $200 reissuance fee - $75 cheaptickets processing fee your insurance is gone because you didn't cancel it!! Long story short if you do business with them make sure you don't to chnage anything otherwise forget about whatever the promis on their website. it's a ripooff and their platform is desgined to screw you not only one time but over and over again