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  • Report:  #1404455

Complaint Review: Best Buy

Best Buy Purchased 4 insurance plans on iPhones thru Best Buy, cancelled plans 1st week in July. Contacted Best Buy/geek squad 3 times since as they are still billing me! Contacted bank and had them refuse any further charges!! Today another charge,, contacted my bank and low and behold they changed their name so that charge would go thru! The fact of fraudulent activity with name changing is absolutely horrendous! I will no longer do business with Best Buy and/or geek squad! Absolutely poor business practices! Sooo disappointed in such a big company! You should be ashamed! Fairless hills Pennsylvania

  • Reported By:
    Bev — Levittown Pennsylvania USA
  • Submitted:
    Thu, October 05, 2017
  • Updated:
    Thu, October 05, 2017

 Purchased 4 insurance plans on iPhones thru Best Buy, cancelled plans 1st week in July. Contacted Best Buy/geek squad 3 times since as they are still billing me! Contacted bank and had them refuse any further charges!! Today another charge,, contacted my bank and low and behold they changed their name so that charge would go thru!! The fact of fraudulent activity with name changing is absolutely horrendous! I will no longer do business with Best Buy and/or geek squad! Absolutely poor business practices! Sooo disappointed in such a big company! You should be ashamed!

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