Best Buy Auto Sales Sold me a lemon and refused to repair! SUED AND HAVEN’T RECEIVED A DIME!!! Syracuse, New York,
HORRIBLE DEALERSHIP!! Purchased a 2010 Cadillac SRX. Day TWO engine light came on, refused to resolve the issue. Repeatedly returned the vehicle in the same month purchased. Problem not resolved. Durning that first month, the GPS had gotten stuck, Passenger seat stuck, hardware fell off doors, needed new wheel barrens and lift gate inoperable.
Attempted to return for good before 30 days, was told "You signed a contract, you’re stuck” filed small claims lawsuit, WON against them and STILL haven’t received payment! It’s been months! They’ve laughed at my attempt to receive payment. I’ve had to hire a lawyer! You’d think a janky dealership with 5 locations would pay their judgements on time! Do not buy from them or you’ll be in the same predicament!
My advice to past customers, FILE A LAWSUIT IN SMALL CLAIMS OR SUPREME COURT!!! If you stop in the county clerks office you’ll see they have outstanding civil judgements and unpaid tax warrants! In NYS when a judgement debtor has more than 3 outstanding judgements you can re-file for "treble damages”, which means they have to pay THREE TIMES the amount owed.
I am in the process of doing this now. I have also filed a complaint with the DMV to suspend their business license. I refuse to back down! Until I recoup my losses, I will let the world know what they’re doing to their customers! DO NOT give this dealership any business! Shady business! They DO NOT care for their customers and their cars are LEMONS!! Owner’s name is Earl W George! Take note!