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  • Report:  #1126150

Complaint Review: Avas Flowers

Avas Flowers Avas is a scam floral business: takes your money; no flowers, no refund, no apology Internet Nationwide

  • Reported By:
    JRO — Coraopolis Pennsylvania
  • Submitted:
    Mon, February 24, 2014
  • Updated:
    Tue, April 08, 2014
  • Avas Flowers
    Internet
    USA
  • Phone:
    877-638-3303
  • Category:

I ordered funeral flowers & was guaranteed timely delivery as is advertised. I paid extra for express delivery. At funeral home - no flowers. When I called the company, the rep read to me a disclaimer that states "delivery not guaranteed" - in case of weather, etc..(weather was mild & dry). I requested a refund & was refused. 

The rep stated that the flowers would be delivered the next day, so would not give me a refund. I told her that it would be too late as funeral was the next morning. Next day, no flowers. I called company again, even though the funeral was over, to request refund.

They refused but offered a 50%  credit on my next order. I refused that because this offer was not equivalent to what I had paid and also I did not wish to use their services again.

Anyway, I believe that they knowingly do not provide the services purchased but make money by offering "store credit" at less value.

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