Complaint Review: Affinion Benefits Group

I recently discovered that this company was making ACH deductions to a svgs acct with my credit union for a policy I never requested. When called, they indicated that I had requested an additional coverage of $100k, over and above the free standard policy offered by most credit unions. I NEVER applied for this. I have NEVER given this account to anyone, let alone for any type of payments. Upon closer look they took additional payments out in Sept and Dec 2014. They sent me a form to complete to request the policy be cancelled (why do I have to ask if I didn't request it to begin with?) and to request refund of the funds deducted. How surprised was I to find out that I have to have the form notarized? I believe this started because I sent in a form to name a beneficiary to the free standard coverage offered by my CU, and I believe that someone took it upon themselves to check a box requesting additional coverage. So I am spending money to notarize I am truly who I am to cancel a policy that was put into place with no verification of who was requesting it........to get back funds that were taken without verifying I was the one authorizing the deductions