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  • Report:  #1481116

Complaint Review: ADT

ADT ADT Security Systems Alarm Installation and Monitoring Boca Raton Florida

  • Reported By:
    Wayne — Boca Raton Florida United States
  • Submitted:
    Fri, June 28, 2019
  • Updated:
    Fri, June 28, 2019

The Worst alarm company bar none! We paid them to monitor our house and smoke alarms. The smoke alarm went off for no reason, so we had to unplug it. ADT said it had no record of the alarm going off, even though we are paying for them to monitor it.

We simply asked for a credit for the fire alarm service, ADT is not delivering. They refused to do so. They said they must sent out a technician at $75 for a half-hour to fix their faulty equipment. We refused to do so and will be cancelling with this criminal company. ADT could care less about your security, it is all about the money!

1 Updates & Rebuttals


Jackie

Florida,
United States

system issues

#2REBUTTAL Owner of company

Fri, June 28, 2019

Hello- We are sorry to hear of the system issues. We are happy to help. Please provide us with your phone number, address and post at alwaysthere@adt.com. -Jackie

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