Complaint Review: A & B Doggy Salon

If I could put no star as a review I would. I am in tears right now for how horrid of an experience my dog and our family had to endure with this woman Alice Gettelfinger. This woman has no business around any kind of animals including human beings. First of all our dog is a very rare breed. He is a Coton De Tulear......similar to a Bichon. It was time for a trim and decided to use Alice from a referral from a friend that just started taking her puppy. As someone that is passionate in general with animals, I have donated time and money to many animal organizations and does a lot of research.......I failed my dog here. She was informed about what breed he was weeks before we brought him in for his trim and she expressed understanding. In summary my dog looks like a shaved rat with a poodle head cut. When she was approached about my dissatisfaction, she expressed ignorance of the breed and gave many excuses including that it was the dog's fault. Very rude and non-accepting of any of my expressed concerns. Did absolutely nothing to try and fix the problem. Can not express enough how not to take your animal of any kind to this woman. And as someone who works in the medical field, It is beyond comprehension how any person could ever treat anything in this manner.