1, Report:
#1531608
Posted Date:
Mar 13 2024
Tracfone Tracfone double billing Miami FLorida
I have one cell phone and one phone number,(one line of service).
My service started in April 2023. Billing was fine in April and May 2023.
Starting in June 2023 they started billing me twice a month. They billed me at the begining of the month, and then five days later. I have au...
Entity
Categories: Cellular Phone Companies, Cellular Provider Fraud
2, Report:
#1528503
Posted Date:
Sep 03 2023
Tracfone Tracfone deactivated my phone for no reason and would not reactivate Miami Fla
Tracfone deactivated my phone out of nowhere for no known reason. After going through many layers of customer service I was told that the only solution was to buy a new phone and new minutes. I was told I lost all my minutes and my phone was now useless.
Entity
Categories: email and phone scam, Email & phone scam
3, Report:
#1528487
Posted Date:
Sep 02 2023
TRACFONE ZERO STARS WARNING AVOID TRACFONE AT ALL COST NO CUSTOMER SERVICE AT ALLHang up if not purchasing new plan….wont activate San diego California
I am a senior trying to sign up for lifeline with safelink who referred me to tracfone for compatibility SIM card and paid service needed to be activated to start the free lifeline service. As instructed, I bought a TRACFONE SIM card, and three TRACFONE service in the last 6 days. A...
Entity
Categories: Major Cellular Phone Companies, Cell phone carrier
5, Report:
#1518505
Posted Date:
Dec 01 2022
TRACFONE WIRELESS INC DID NOT MAKE GOOD ON SALES PROMOTION MIAMI FL
On April 6th I went to Tracfone's website to look for a new phone. They were running a promotion that if you purchase an Iphone Se with a $25.00 unlimited plan you get 6 months free service. I contacted them and spoke with an agent named Antoinette, I asked her several times regardi...
Entity
Categories: Cell Phone Provider, Cell Phones
6, Report:
#1522391
Posted Date:
Nov 07 2022
VERIZON WIRELESS DBA TRACFONE CHANGED THE ID NAME ON MY CELL PHONE MIAMI FLORIDA
I have been with TracFone for a number of years. I have changed telephones, changed telephone numbers, etc. I have never had any problems. Since Verizon took them over, all I get are recordings. When I switched my G3 cell phone to the required 4G cell phone, I didn't realize the...
Entity
Categories: Cell phone carrier
7, Report:
#1521837
Posted Date:
Oct 13 2022
Tracfone Stopped me from leaving there so called no support services Florida
Customer service the worse ever. they have none and Rep are poor at best.
Tried to unlock I phone from them purchased 2019 it took 4 days and 5 hrs of my time. they cannot followup on anything.
Then wanted to port my number to new carrier they had the new comapany and myself on the ...
Entity
Categories: Mobile devices
9, Report:
#1520002
Posted Date:
Aug 04 2022
Tracfone Ryan Vaula Failee Tracfone is total ripoff and need attorney to sue them. Maimi Fl
Tracfone is total ripoff and need attorney to sue them
Entity
Categories: Cell phone, Cell phone carrier
10, Report:
#1520103
Posted Date:
Jul 29 2022
Tracfone Wireless My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a NEW Tracfone which was NEVER sent out so now they are telling me that I have to buy another Tracfone Hurricane Utah
My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a new Tracfone which was never sent out so now they are telling me that I have to buy another Tracfone and evertime I call Tracfone I get hung up on. This company should never be in business sin...
Entity
Categories: Cell Phones
12, Report:
#1517697
Posted Date:
Apr 17 2022
Jitterbug Senior Phone Lively.com, Best Buy Health, GreatCall.com Incomplete order; required me to return their erroneous orders at my own expense. Canceled service, then denied doing that. Carlsbad CA
Prior to purchasing a new Jitterbug phone, I went to Best Buy to buy an SD card with larger capacity for my Jitterbug 2. They recommended a 64 SD card, even though the Jitterbug 2 only has capacity for a 32 SD card maximum. I decided to purchase a new Jitterbug 3 phone online in...
Entity
Categories: Cell Phone Provider, Cell Phones, CELL PHONE SERVICE PROVIDERS
13, Report:
#1516033
Posted Date:
Feb 13 2022
TracFone Tracphone Inc is stealing from me causing massive damages - i want to sue them Miami Florida
On Jan. 21, 2022 a jury ruled in favor of the FTC, which found Tracfone Wireless guilty of false
advertising and violations of the Fair Debt Collection Practices Act this case is not only more of the same but worse. I am FORMALLY seeking damages against TracFone for the following re...
Entity
Categories: Cellular Provider Fraud
14, Report:
#1515721
Posted Date:
Feb 02 2022
TracFone Straight Talk Site won't accept my monthly payments and still won't unlock phone
I have been a customer with straight talk for almost a decade and have purchased several phones from them, meaning I have spent several hundred dollars purchasing their products. I recently purchased another phone and need it unlocked so that I can leave this service provider, howev...
Entity
Categories: Cell Phone Provider
16, Report:
#1379817
Posted Date:
Dec 10 2021
tracfone Tracfone is robbing me, too. Miami Florida
Entity
Categories: Miscellaneous Companies
17, Report:
#1512682
Posted Date:
Oct 13 2021
Walmart Did not reimburse their mistake Poulsbo washington
The pin on the card did not work that i had purchased at the store. The phone company are reluctant to help me even after sending in proof of purchase. They had told me upon calling to ask the store to resolve the issue. The store I bought it from(Wal Mart) also would not help m...
Entity
Categories: retail fraud, Retail stores, General retail
18, Report:
#1512678
Posted Date:
Oct 11 2021
Straight Talk Tracfone tracfonewirelessinc.com Bought their phone service card. Pin did not work. Miami Florida
The pin on the card did not work. The phone company are reluctant to help me even after sending in proof of purchase. They had told me uypon calling to ask the store to resolve the issue. The store I bought it from(Wal Mart) also would not help me as they say it's not their faul...
Entity
Categories: Cellular Phone Companies
19, Report:
#1507310
Posted Date:
Jul 26 2021
Tracfone/Safelink Wireless I HAD BEEN TRYING FOR OVER A WEEK TO RETURN MY DEFECTIVE CELL PHONE TO SAFELINK/TRACFONE, AND THEY ATE MY GUTS OUT OVER IT-EVEN THOUGH TI WAS WELL WITHIN THE 1 YEAR WARRANTY. I FINALLY GOT A RETURN LABEL, AND THEY DON;T EVEN PAY FOR THE RETURN SHIPPING!
I HAD BEEN TRYING FOR OVER A WEEK TO RETURN MY DEFECTIVE CELL PHONE TO SAFELINK/TRACFONE, AND THEY ATE MY GUTS OUT OVER IT-EVEN THOUGH TI WAS WELL WITHIN THE 1 YEAR WARRANTY. I FINALLY GOT A RETURN LABEL, AND THEY DON;T EVEN PAY FOR THE RETURN SHIPPING!
Entity
Categories: cellphone and cuputer monitoring
20, Report:
#1502999
Posted Date:
Dec 16 2020
Tracfone Really a Rip Off Company
Their website posts erroneous data IE locale coverages. They offer a prepaid phone for sale that mandates a prepaid subscription to be included. The phone arrived but there is no coverage. Thier customer servcie said to return for refund. I did that... but! They only refund the ...
Entity
Categories: Cell Phone Provider, CELL PHONE SERVICE PROVIDERS
21, Report:
#1502013
Posted Date:
Nov 18 2020
Tracfone Tracfone ripoff - start you out with low monthly plan they won't renew Miami FL
Tracfone Wireless, with phones and plans sold at Walmart, is a ripoff company, in my opinion. In Sept., 2020, I bought a phone with a monthly subscription plan from Tracfone of $25.00 for unlimited talk and text. However, each month I have trouble renewing this. I was told just dial...
Entity
Categories: Cellular Phone Companies
22, Report:
#1497405
Posted Date:
Jul 10 2020
Tracfone Ingram Micro Bait & Switch Plainfield Indiana
Tracfone advertises NEW cell phones, but sends nine year clients : open box , smudged cell phones. No respect for loyalty. It was shipped from a subsidiary called Ingram Micro 1451 Allpoints Ct, Plainfield IN 46168.
A security tape was missing and the phone looked dirty (...
Entity
Categories: E- Commerce Scam
23, Report:
#1494392
Posted Date:
Apr 24 2020
Total Wireless Tracfone Advertise features that they do not deliver
They advertise 100G of shared data per month, but there is no way to retrieve that data because the speed is so slow. Ive seen DSL lines faster. At first I thought my computer on hotspot was disalowed, but its also the phone itself, speed very slow, wont download apps.
Entity
Categories: Wireless Carrier
24, Report:
#1489564
Posted Date:
Dec 27 2019
Tracone Delayed and Messed up a basic simple number port
Tracfone customer service needs some REAL improvement. 800-867-7183. Poorly trained
and INEXPERIENCED representative did not handle a simple number port from a different company but still part of the Tracfone company. Days of Delay, and uncertaintly, which did get resolved by a 2nd ...
Entity
Categories: Cell Phone Provider
25, Report:
#1489125
Posted Date:
Dec 16 2019
TracFone Wireless, Inc. América Móvil, I have traveled to a weak cell phone coverage area, they shut off my service, and then clawed back the Data allotment. Will not return the data allotment. Miami FL
My cell phone service is 'auto-pay' and comes with triple minutes, and 1 GB Data per month per payment cycle. Currently paid up.
I'm here visiting at a place along the Colorado river with spotty cell phone coverage. I still regularly get cell phone text messages and have called out ...
Entity
Categories: Cell phone, cellphone service