1, Report:
#1371798
Posted Date:
May 07 2017
Sleepys Firm Mattress Mattress Marshalls, Inc, 1-888-449-5944www.mattressmarshals.comP.O. Box 670727 Coral Springs Florida 33067-0727Mattress Firm Mechanicsburg (Same as Sleepy's) 2-time Lumpy, Bumpy, non-supporting mattresses, I'm disgusted, disappointed, frustrated, and inconvenienced! Mechanicsburg Pennsylvania
2-time Lumpy, Saggy, BumpyMattress.
We bought a mattress in July 2014 about 2 months later it developed little mountains all over it. I left it go for a few more months and then contacted Sleepys about my displeasure.
They had me contact corporate customer service which I did. ...
Entity
Categories: Mattress Stores
2, Report:
#1360672
Posted Date:
Mar 09 2017
Sleepys On my second mattress replacement and delivery man tells me the defective mattresses get resold! Huntington New York
I bought a Miralux Queen size mattress in late 2011 from this Sleepys location. I was a 117 lb. single parent and slept on my brand new mattress maybe four times a week and slept in my daughters room on the couch the other nights because she was so little. I noticed an i...
Entity
Categories: Bed & Bath
3, Report:
#1349827
Posted Date:
Jan 14 2017
Sleepys' Mattress Company Our mattress is defective . Called and asked to have it checked out , they said we need to pay them to do this . Have never had a company tell me I need to pay them for a inspection and was never told this when buying the mattress . Nationwide
We bought a mattress from sleepys almost 4 yrs ago . I called to report that the mattress is defective , and asked for someone to come and look at it . It is a pillow top that has large indents on both sides of the Mattress where we sleep . The center of the mattress
Has a large ...
Entity
Categories: Bed & Bath
4, Report:
#1348456
Posted Date:
Jan 09 2017
Sleepys Mattress Firm did not honor warrenty bergenfield Nationwide
This is the second mattress we got from sleepys with a 2 dip after less then one year of use. They sent the Mattress Marshell to look at at it and take pictures. When they came to exchange bed delivery people sited a small mark on end of mattress and would not exchange. The mark w...
Entity
Categories: Bed & Bath
5, Report:
#1338060
Posted Date:
Nov 14 2016
Sleepys Will Not Honor Its Warranties Telford Pennsylvania
We purchased a Simmons Beautyrest mattress from a Sleepy's store. Less than 1 year after the purchase, one side of the mattress sagged extensively and essentially became a deep depression in the mattress. We contacted Sleepy's, who mailed us a Self-Inspection Kit to meas...
Entity
Categories: Mattress Manufactures
6, Report:
#1318592
Posted Date:
Jul 25 2016
sleepys sold me a 3000.00 bed it was very uncomfortable management would not talk to me when I complained and they have very deceptive credit practices like making your income double the amount you tell them it is I would sleep on the floor before ever doing business with them again calumet city Illinois
sleepys rips off people with their deceptive sales unless you know you don't want to send it back then you should not buy it they will not correspond with you after your purchase and they made my income twice what it is when they reported my income they are a very shady company
Entity
Categories: Miscellaneous Companies
7, Report:
#1277880
Posted Date:
Jul 22 2016
Sleepy's LLC Sleepy's Mattresses Comfort Guarantee Hicksville, NY Nationwide
I purchased my initial mattress in August of 2015, When the mattress arrived it was considerably firmer than the one in the store so the store agreed to resend another one stating that at times, the mattresses are not manufactured correctly. When the new mattress arrived, it w...
Entity
Categories: Mattress Manufactures
8, Report:
#1274138
Posted Date:
Jul 21 2016
Sleepy's Sleepys rip-off Bayside, NY Nationwide
On black Labor Day 2015 I went to Sleepy's in Bayside NY store to purchase a mattress on sale. I had a list with me of the mattress I wanted to check. As soon as I walked in the salesman grab my list and started to show me a $3,000 mattress. I told him I am not looking to spend t...
Entity
Categories: Mattress Stores
9, Report:
#1317739
Posted Date:
Jul 19 2016
Sleepys Bought a bed and mattress. Bed broke with in the first 9 months. Plymouth, MA Nationwide
We bought a bed and mattress around Novemeber 2015. The wrong and cheaper bed arrived first, we had to tell the delivery guys to take it back. Had to go through several hours of phone call and meetings to get the correct bed. Today, the headboard of the bed br...
Entity
Categories: Bed & Bath
10, Report:
#1311709
Posted Date:
Jun 16 2016
Sleepys the mattress professionals Mattress sagging in less than 9 months Cambridge MA
My husband and I moved to Boston July last year (2015) and we bought a new mattress on Sleepys the Mattress Professionals (*** ************** ***, Cambridge) on August. My husband is doing his PhD in Physics at MIT and has herniated disc (which was under control since we do ex...
Entity
Categories: Mattress Manufactures
11, Report:
#1306985
Posted Date:
May 22 2016
sleepys Bought a bed from sleeps and now it's has lumps in it North bergen New Jersey
I bought a bed from sleepys about a little over a year ago. And just about 3 months ago I noticed that one side of the bed has gotten lower then the other side.
When I picked up my sheets to see what was wrong with the mattress, I noticed on the side of the bed there was a hug lu...
Entity
Categories: Bed & Bath
12, Report:
#1294935
Posted Date:
Mar 21 2016
Sleepy's Warrantee Dept RE: Case No. 01717292 assigned on/or about Mar 4th 2016 Choice - Get Kit in 7-10 days to Self Diagnose Mattress Defect OR Wait 3-4 wks for appt at home Not sure of City where Cus Service is located Nationwide
I bought a $2206.96 Mattress set at Sleepys less than 3 years ago. Its a Serta and the customer service rep in the Warrantee dept at Sleepys confirmed that it has a 15 year Nonprorated warrantee plus 10 added years prorated.
I explained that I had detected a deep depression in the...
Entity
Categories: Warranty Companies
13, Report:
#1290700
Posted Date:
Feb 29 2016
Sleepy's / Mattress Marshall Avoiding my warranty rights Florida
I've been dealing with Sleepys and a third party company called Mattress Marshall that are the people who inspect mattresses covered under warranty. I have been getting the run around for 6 weeks now trying to get a marshall to come out and inspect my failing mattress. This be...
Entity
Categories: BBB Better Business Bureau
14, Report:
#1275824
Posted Date:
Dec 22 2015
Sleepys Mattress Professionals don't ask for a warranty exchange wading river, new york
Went back and forth on a warranty claim. Sleepys invoked the mattress marshalls
Went back and forth with them. Finally get warranty approved. Then a truck driver decides mattress has a stain.
I disagree. Truck driver produces a picture. i don't agree. several deliery attempts. After...
Entity
Categories: Mattress Stores
15, Report:
#1275738
Posted Date:
Dec 22 2015
Sleepy's Mattress UNprofessionals where we offer a 10 year warranty but no one backs it up. Harrisburg Pennsylvania
We purchased a memory foam mattress in October 2013 which came with a 10 year warranty. Earlier this year, we began having problems with the mattress sagging in the center which causes us to roll toward one another so we contacted the store. We went through their 3rd party Mattress ...
Entity
Categories: Mattress Manufactures
16, Report:
#1271640
Posted Date:
Dec 02 2015
Sleepys Mattress Store Mattress Not New and Sales Lies Arlington Virginia
Do not buy from this company. Their salesman are liars and try to get the sale and give you a used mattress. They try to tell you that extra items comes with your mattress are free and lie after you have purchased it and never give it to you. I purchased a mattress which had stains ...
Entity
Categories: Mattress Stores
17, Report:
#1267406
Posted Date:
Nov 12 2015
SLEEPY'S and MATTRESS MARSHAL INC. SLEEPY’S WILL CAUSE /WORSEN YOUR SPINE AND BACK- CHRONIC BACK PAIN AFTER SLEEPY’S PURCHASE- UNITED STATES Nationwide
I bought expensive pillow top mattress from Sleepy’s with their “comfort testing. Who knew that money doesn’t buy comfort?CHRONIC BACK PAIN CAUSED BY SLEEPY’S MATTRESSBeing a runner for nearly 30 years, long distance included, within 6-7 months I developed a back issue. I wa...
Entity
Categories: Mattress Stores
18, Report:
#1261306
Posted Date:
Oct 14 2015
Sleepys Mattress Not honoring warrenty and useing 3rd party that will not respond mattress only 1 1/2 years old Elizabeth City North Carolina
I purchased the mattress on may 16 2014. started to notice sagging and a hump across the middle. i talked to a sales lady, donna, august 14 2015 and she said i have a claim as the company carolina mattress guild went out of business and has had other complaints.she called custome...
Entity
Categories: Mattress Manufactures
19, Report:
#1241090
Posted Date:
Jul 10 2015
SLEEPYS The mattress professionals They took my money and will not refund it and left me without a bed. Customer service did not want to refund my money. I asked for months and they made me sick. I'm disabled 100% recovering from a broken neck / they refuse to give me my refund in a time.y manner as there policy says 3-5 days refund. It's been since march 8,2015. Staten Island New york
I purchased in person two bedroom MATRESS sets from SLEEPYS. I only received one/I SPENT THOUSANDS WITH THEm / I can't get my money back. They don't even honor there own return policy/ have kept me since march 8, 2015 waiting on a refund that I have endlessly called for over n over....
Entity
Categories: BBB Better Business Bureau
20, Report:
#1232221
Posted Date:
May 29 2015
Sleepys, The Mattress Professionals Sleepys, stay far, far away. They don't stand by their mattresses. Internet
We have purchased mattresses for our house for almost 30 years from first 1-800-mattress and now as it is called Sleepys. The current issue is a $2500 mattress that was purchased Dec. 2013. The mattress has collapsed and is unsuitable to sleep on. A mattress should last longer t...
Entity
Categories: Mattress Manufactures
21, Report:
#1219412
Posted Date:
Mar 31 2015
Sleepys sending me round in circles with this warranty issues upper darby Pennsylvania
Since October 2014, Sleepy has been giving me the run around. Our mattress was sinking in the middle and I have a 10 years warranty on it. I called sleepy and they said they needed pictures of the mattress. So they sent a camera kit with a Polaroid camera, a weight string bag and a ...
Entity
Categories: Warranty Companies
22, Report:
#1197675
Posted Date:
Dec 26 2014
Raymour & Flanigan - Poor Customer service Horrible experience from the Delivery men, to the Quality of Mattress, to the repeat deliveries from mistakes, to the salesmans giving faulse information Orange Connecticut
Recently we have gotten two beds from Raymour & Flanigan. First delivery they sent us box springs that were too large and we needed a step latter to get in bed. They gave us a hard time to return and said those 9.5 are standard, however our normal ones we have are just 7 inch ...
Entity
Categories: Mattress Stores
23, Report:
#1188416
Posted Date:
Nov 12 2014
Sleepys Misled, misinformed, lies Jenkintown Pennsylvania
Our salesman, Mitch Goldman, was pushy and lied to us to make a sale. He called a manager to get pricing approval and they did the good old if you buy it RIGHT NOW you'll get this price. We felt very rushed so we made sure to ask if we could return the mattress if we didn't like i...
Entity
Categories: Furniture & Furnishings
24, Report:
#1185931
Posted Date:
Oct 31 2014
Sleepy's LLC Sleepy's MattressSleepy'sSleepys Defective Mattress Day 1 - No exchange, no refund. O Lancaster Nationwide
Defective Day 1
My wife and I ordered a mattress at a local Sleepy's after trying out several from several retailers. ($2300 California King, Serta iSeries). Sleepys had best offer and satisfaction guarentee.
My wife is 5 months pregnant, I have 2 slipped discs in my back and I spen...
Entity
Categories: Mattress Stores
25, Report:
#1181389
Posted Date:
Oct 07 2014
sleepys professinals knowingly sells bad merchandise to up the sale. farmingdale ny Nationwide
sleepys knowingly sells merchandise that is not quality merchandise so that when you call for a claim of faulty merchandise they inspect and then tell you they no longer make that model this is your credit amount and get you for another $500. all the defective merchandise only...
Entity
Categories: Furniture & Furnishings