2, Report:
#1421090
Posted Date:
Jan 08 2018
Sears Home Repair Service Been waiting since December 1st for someone to come back out and repair our dishwasher. A tech came out ...
Been waiting since December 1st for someone to come back out and repair our dishwasher. A tech came out ordered the part and said we should have it for a week. A week goes by and no part had arrived! We started calling only to get transferred to person after person who barely spoke ...
Entity
Sears Home Repair Service, Pennsylvania, 1
Author
Tom, Levittown, Pennsylvania, United Sta...
Categories: Appliance Repair, Appliances
3, Report:
#1108970
Posted Date:
Dec 22 2013
Sears home repair Sears Kenmore Elite front load washer, repaired with rebuilt part, broke down again Medford Oregon
Had my front load washer for about three years.One day it would finish a load and the light would stay on and the front control panel went blank. I had to unplug it to "reset" it after every load. I called Sears and they set an appointment to have it fixed. It took over a week ...
Entity
Sears home repair, Medford, Oregon, 1
Author
anonymous, Central Point, Oregon
Categories: Warranty Companies
4, Report:
#1091426
Posted Date:
Oct 12 2013
Sears home repair Protection agreement fiasco Baltimore Maryland
I purchased a protection agreement for $274.99 on a refrigerator. When the technician came out, he said I needed a new refrigerator and this one could not be repaired. Since I had a warranty, it would be replaced. EXCEPT he couldn't read the model number clearly so it didn't apply. ...
Entity
Sears home repair, Baltimore, Maryland, 1
Author
Janelle, Towson, Maryland
Categories: Warranty Companies
5, Report:
#1085073
Posted Date:
Sep 17 2013
Sears Home Repair Service Do NOT Call Sears for appliance repair. Memphis Tennessee
Sears appliance repair is awful. The technician came seven days ago, Monday, to repair my Kenmore refrig that I had told them had a fan that stopped working. Instead of bringing along a fan motor just in case, the technician had to order the fan motor. He ins...
Entity
Sears Home Repair Service, Memphis, Tennessee, 1
Author
Lana In Memphis, Memphis, Tennessee
Categories: Consumer Services
6, Report:
#831897
Posted Date:
Jan 31 2012
SEARS HOME REPAIR WATER DAMAGE RALEIGH, North Carolina
Our ice machine stopped working. frig not even 2 years old. We called Sears and the tech came out a few days later.
The tech said ice got stuck in the machine. The ice was knocked out and the machine started to make ice or so we thought.
Two days later we had zero ice. Called Sear...
Entity
SEARS HOME REPAIR, RALEIGH, North Carolina, 1
Author
SUE RUFI, OAK RIDGE, Tennessee, United S...
Categories: Appliances
7, Report:
#776709
Posted Date:
Sep 15 2011
sears home services sears home repair scam, ripoff, time waster, no concern for clients, doesn't fulfill appointments Internet
That was under the name of Sears Home Central. They have since renamed to Sears Home Services. Don't be fooled. It's the same bunch with the same lousy attitudes.It took me 2 weeks to make a repair appointment with sears home services. They allowed me a 2 hour window to come first t...
Entity
sears home services, Internet, 1
Author
Buckwheeze, Big Bear Lake, California, U...
Categories: Appliances
8, Report:
#760800
Posted Date:
Aug 18 2011
Sears Home Repair HORRIBLE customer service, wont issue promised refund, can't get record straight Internet, Internet
My street address changed for 911 purposes. When I notified Sears, instead of changing my address, they opened a second account under my name. Therefore subsequently, (several months later), when I scheduled an appliance repair, although I had a service agreement, ...
Entity
Sears Home Repair, Internet, Internet, 1
Author
Chris, Union Dale, Pennsylvania, United ...
Categories: Consumer Services
9, Report:
#628495
Posted Date:
Aug 03 2010
Sears Home Repair Service Service Calls Delayed and Canceled with no Notification Internet
I have a Master Service Agreement on all Sears appliances in my home. My dryer heating element failed and needed to be replaced. The first available appointment was in 10 days! (I live in a large metropolitan area so this seems inexcusable). The day of the ap...
Entity
Sears Home Repair Service, Internet, 1
Author
Jeanne, Chevy Chase, Maryland, Virgin Is...
Categories: Appliances
10, Report:
#621045
Posted Date:
Jul 07 2010
Sears Home Services Sears home repair Stove problems for 9 months, 6 visits, and still won't make it during the 4 hour period I am...
I have had a gas stove that will not light or will not stay lit during nearly all uses for nine months now that is under Sears service agreement. They will not give better than a 4 hour time period to wait for them to come each time. This has been the case for six times ...
Entity
Sears Home Services, Spokane and Surrounding, Washington, 1
Author
Jake, Liberty Lake, Washington, United S...
Categories: Warranty Companies
11, Report:
#617659
Posted Date:
Jun 26 2010
Sears Home Repair POOR WARRANTY SERVICE, Internet
I FIND SEARS HOMESERVICES TO BE POOR...I BOUGHT A TOP OF THE LINE TILLER AND IT FAILED AT THE FIRST OF THE SECOND SEASON. CALLED...2WEEKS FOR FIRST APPOINTMENT...REPAIRMAN FOUND THE BELT OFF AND BENT DOWN TWO GUIDES TO REPAIR THE MACHINE... HE WENT TO TEST THE UNIT AND BROKE T...
Entity
Sears Home Repair, Internet, 1
Author
gary, paradise, Texas, United States of ...
Categories: Warranty Companies
12, Report:
#613975
Posted Date:
Jun 27 2010
Sears Home Repair Service Sears Repair Contract is a joke! NO Customer Service Internet
In April 2006, my husband and I purchased a lawn tractor from Sears. At that time, we also purchased a "Repair Protection Policy" for well over $800. We placed our first call for repair in early May, 2010. We were told at that time that the first available date for a repair technici...
Entity
Sears Home Repair Service, Internet, 1
Author
Betty, Sheridan, Texas, U.S.A.
Categories: Department & Outlet Stores
13, Report:
#613795
Posted Date:
Jun 13 2010
Sears Home Repair Warranty Repair Service - Horrible Service, Internet
Our Kenmore dryer stopped working late May and we immediately called Sears (we have an extended warranty). First available was June 4, and the repairman arrived, said "its already working," did a few checks and left. Two hours later, it stopped working again. We called sears, thinki...
Entity
Sears Home Repair, Internet, Internet, 1
Author
Scott, Philadelphia, Pennsylvania, USA
Categories: Warranty Companies
14, Report:
#480615
Posted Date:
Aug 16 2009
Sears Repair Service Bridgeview, Illinois Sears Home Repair Service Brand new washer Lemon Chicago, Illinois
I bought a washer from Sears in November of 2008, it broke down July 21st of 09 it took 3 weeks and 3 different repairmen to fix it. I called on the 27th of july they sent a guy out he said it was the timer on the machine (WRONG!) he did not have the part on the truck so he ha...
Entity
Sears Repair Service Bridgeview, Illinois, Chicago, Illinois, 1
Author
[email protected], Chicago, Illin...
Categories: Consumer Services
15, Report:
#373383
Posted Date:
Sep 16 2008
A&E Factory Service, Sears Home Repair A&E Factory Service - Sears Home Repair Scam Port St. Lucie Florida
Our 20HP Sears riding lawn tractor needed service. It was running rough, so I replaced the plugs, air filter, fuel filter, oil and oil filter. Still ran rough so was pretty sure it needed to have the carburetor cleaned and adjusted. Called Sears Home Repair and they scheduled an ...
Entity
A&E Factory Service, Port St. Lucie, Florida, 1
Categories: Outdoor Furniture & Equipment
16, Report:
#334672
Posted Date:
May 24 2008
Sears Home Repair Service Screwed me multiple times...the poorest customer service you can imagine Columbus Ohio
I purchased a Craftsman Lawn Tractor at Sears about 4 years ago. I only bought it at Sears because it's difficult to find someone to come to your home to provide the service. It has been a nightmare since the beginning.
In general, each and every time, they schedule you weeks...
Entity
Sears Home Repair Service, Columbus, Ohio, 1
Categories: Customer
17, Report:
#294849
Posted Date:
Dec 27 2007
Sears Home Repair Baaaaaddddddd Lack of coordination from customer service botched repair attempts no follow up from management Pi...
2.5 years ago we purchased a new Maytag washing machine, which has worked beautifully. That is until late August, 2007 when it began leaking. Since the initial warranty had expired, I called Sears to schedule a repair call. They suggested I purchase a 1-year warranty package, at ...
Entity
Sears Home Repair, Pinole, California, 1
Categories: Appliances
18, Report:
#289689
Posted Date:
Dec 07 2007
Sears Home Repair Doesn't Show Up Doesn't Keep Promises Oakland California
We called about getting a commercial dryer repaired in a small 3-unit building. They gave us an appointment three days out, with a 4-hour window. I gave them my tenant's phone number so the technician could call when he got close. She took time off from work and sat in her picture ...
Entity
Sears Home Repair, Oakland, California, 1
Categories: Home Improvements
19, Report:
#94271
Posted Date:
Jun 09 2004
Sears Home Repair ripoff Rochester New York
I made the mistake most people I see have made, I purchased my new heating and AC system from sears along with the extended warrenty. Everything went well for 4 years then it broke, and I was introduced to Sears Customer Service. My god what rude people.
I set up a appointmen...
Entity
Sears Home Repair, Rochester, New York, 1
Categories: Appliances
20, Report:
#30614
Posted Date:
Sep 20 2002
Sears Home Repair ripoff dishonest billing dirty SOB's mistreated and ripped off Jackson Mississippi
I had an appointment for 9-13. Without a hard appointment I had to take off work to meet the technican at my house. They did not show for the appointment. After waiting for several hours I called only to find out they were over booked.
I left 3 numbers where I could be reache...
Entity
Sears Home Repair, Jackson, Mississippi, 1
Categories: Appliances
21, Report:
#7983
Posted Date:
Nov 20 2001
Sears Home Repair Center poor customer service to say the least. Harvey, Illinois
I called Sears to report my gas range (oven)was not working and it was explained that a service call would be $65.00 regardless of whether I had it repaired or not. I felt since this was a Sears product (Kenmore), they would either have the product or could obtain it within 1-2 days...
Entity
Sears, National home repair, Nationwide, 1
Categories: Builders & Contractors
