1, Report:
#1453093
Posted Date:
Jul 24 2018
Arroyo Pools Overcharge & Disrespectful Homestead Florida
They are the pinnacle of manipulation and dishonesty. In part he has his business at home, very much a mickey mouse company, Not only did he (Oscar Arroyo) own recreational factory warehouse and he was as rough to his customers then as he is now. Look for yourself report # 5934 Plea...
Entity
Categories: Pool Builders, Pool installation
2, Report:
#307815
Posted Date:
Apr 16 2014
Recreational Factory Warehouse-Leisure Bay Spas sold badly made products and have run us in circles until the warrenty expires Melbourne Florida
Recreational Factory warehouse sold us a dreamaker eclipse spa almost 2 years ago. The first time we changed the water in it we noticed that the bottom of the spa was not level anymore. when we asked them about it they said not to worry when we put water back into it it would flatt...
Entity
Categories: Corrupt Companies
3, Report:
#144249
Posted Date:
Dec 04 2012
REC WAREHOUSE Formerly RECREATIONAL FACTORY WAREHOUSE Ripoffs, Rudeness and very Unprofessional in every aspect of Business Ripoff Hoover Birmingham Alabama
When I purchased a 24' above ground round pool, little did I expect the problems I had in store. First, I was uninformed of the additional cost (about $300.00) to have my yard graded before installation.
After installation, within about 4 months the pool was sinking on one side ...
Entity
Categories: Pools & Saunas
4, Report:
#977938
Posted Date:
Dec 04 2012
REC WAREHOUSE RECREATIONAL FACTORY WAREHOUSE Above Ground Pool Hoover, Alabama
I wish I read the other persons review from 2005 before I bought my pool. I bought my pool this year 2012 and I don't feel the quality of the product from REC-WAREHOUSE in Hoover has improved at all.
I also had the same installers (SOUTHEAST INSTALLATION) owned by Todd...
Entity
Categories: Pools & Saunas
5, Report:
#924550
Posted Date:
Aug 09 2012
Recreational Factory Warehouse Rec Warehouse Nothing but trouble from this company from Day 1 Greensboro, North Carolina
I have had nothing but trouble from this company from day one. I bought my pool in 1997. The installation company installed the liner incorrectly by stretching it over the walls and the very first time I vacuumed my pool, it tore small holes around the floor perimeter. When I cal...
Entity
Categories: Pool Services
6, Report:
#751346
Posted Date:
Jul 10 2011
Recreational Factory Warehouse Rec Warehouse Pool Warranty is not being honored Virginia Beach, Virginia
I purchased a pool from Rec Warehouse in 2003. I was impressed that they offered a 25 year warranty on my pool. After 7 years the side panels are rusting through. I went back to Rec Warehouse with my original paperwork from the purchase and was given a piece of pap...
Entity
Categories: Pools & Saunas
7, Report:
#91047
Posted Date:
Jan 12 2010
Recreational Factory Warehouse ripoff factory defect labor not included Birmingham Alabama
I purchased a pool some time ago, but last summer I noticed a rust spot on the side of my pool when I questioned a Manager at RFW (Regan) he sent someone out to examine the pool. The company agreed it was indeed a factory defect and was willing to give me a new wall and a new liner ...
Entity
Categories: Pool Services
8, Report:
#50863
Posted Date:
Dec 16 2009
Recreational Factory Warehouse Fraudulent advertising Rip-off Melbourne Florida
The company indicates that some of their complete pool packages include a 2 1/2 HP pump. The pump has a 110 volt motor. THERE ARE NO ELECTRIC MOTORS ABOVE 1 1/2 HP THAT RUN OFF OF 110 VOLTS. Any higher horsepower would draw more then 20 amps which is the maximum size circuit brea...
Entity
Categories: Furniture & Furnishings
9, Report:
#459689
Posted Date:
Jun 08 2009
Recreational Factory Warehouse 2,600.00 pool split wide open, they did not care Melbourne Florida
i paid for a 2,600.00 pool called the pacifica and i only had it for 6.5 years and went through 3 liners and 3 pool pumps that they would not honer either. when i called them they said they would give me a new wall for 700.00 that was supposed to be warrented for life. but the pool ...
Entity
Categories: Sporting-good Manufactures
10, Report:
#82372
Posted Date:
Aug 03 2008
Recreational Factory Warehouse, Leisure Bay Industries Rip-off! Shady Business for customers and sub-contractors. Orlando, (Southeast Areas) Florida
I find it funny that every comment posted about this company has a common thread running through it, deceit and lies abound.
I worked as a sub-contractor for this company for approximately seven years. I worked for an installation company for a number of years, and have had my o...
Entity
Categories: Sporting Goods
11, Report:
#358153
Posted Date:
Aug 01 2008
REC Warehouse Leisure Bay Spa Leveling Problems Allen Texas
The problems I have experienced with this company are inexcusable, unprofessional and must be told to others who are thinking of doing business with this organization. All I can say is BUYER BEWARE.
My problems began right from the start. I ordered a Leisure Bay - Flores Spa/Ho...
Entity
Categories: Sporting Goods
12, Report:
#347502
Posted Date:
Jul 04 2008
Rec Warehouse Or Recreational Warehouse Poor Customer Service and defective Spa or Hot Tub Knoxville Tennessee
I purchased my spa from Rec Warehouse not knowing there were numerous even television consumer advocate complaints against the local company. They don't even belong to the local BBB. Unfortunately I have fallen victim to their constant belittlement when you complain everything is ...
Entity
Categories: Miscellaneous Companies
13, Report:
#195259
Posted Date:
Jun 10 2008
Recreation Unlimited - Rainbow Play System Of South Bend This company did not honor the Lifetime Warrenty of our Rainbow Play System - RIPOFF! Noblesville Indiana
RAINBOW PLAY SYSTEMS - PLAY STRUCTURES FOR CHILDREN - URGENT!!
PLEASE READ!!
Purchased a Rainbow Play System of South Bend of Indiana on Home Street. I have given the information to the Distributor which is Recreation Unlimited located in Noblesville, Indiana 46060. Before I expla...
Entity
Categories: Sporting-good Manufactures
14, Report:
#326865
Posted Date:
Apr 17 2008
Recreational Factory Warehouse Lies after Lies Fort Myers Florida
My husband called Recreational Factory Warehouse, and the man that answers the call would not allow my husband to explain the problem with the $2,500 heater we purchased with a life time warranty. After listening to the man my husband tried again to explain and he would not listen ...
Entity
Categories: Sales People
15, Report:
#255916
Posted Date:
Jun 22 2007
Rec Warehouse full of lies and thw worst customer service Norcross georgia
I was prepared to spend 3000 on a new spa and walked in. I was easily talked into a 5000 unit, which was fine and no surprise. The sales rep showed us the best spa brand in the business, Leisure Bay and we bought a beautifil unit. We selected this unit based on the lie of the rep...
Entity
Categories: Specialty Stores
16, Report:
#241492
Posted Date:
Mar 30 2007
Recreational Factory Warehouse BAIT AND SWITCH-ORDERED NEW SPA WAS DELIVERED FLOOR MODEL Fort Myers Florida
I put a deposit on a new Leisure Bay Spa. The understanding was it would be delivered when I closed on my house. I received a call that my spa was on the truck and I needed to get the electrician out to get the wiring done. I did it right away. Waited for the spa. I was put off...
Entity
Categories: Corrupt Companies
17, Report:
#217596
Posted Date:
Oct 25 2006
Rec Warehouse, Leisure Bay Hot Tub/Spa Rip-Off Raleigh North Carolina
Over the Labor Day weekend, 2006, I went to Rec Warehouse (formerly Recreational Factory Warehouse)to shop for a hot tub during their Battle of the Brands sham. I was not prepared for their car dealer showroom practices where a salesperson softens you up before turning you over to t...
Entity
Categories: Pools & Saunas
18, Report:
#173619
Posted Date:
Sep 22 2006
LEISURE BAY - RECREATIONAL FACTORY WAREHOUSE SPA HOT TUB RIPOFF NO ENJOYMENT EVER!! CANTON Georgia
my family purchased a hot tub from RFW in June 2003, set it up in Aug/Sept of that year and actually enjoyed it for a few months, certainly not $4,000.00 worth!!!we go out one night to get in and the water is freezing, of course no help from RFW, they sent us to spa repair companies...
Entity
Categories: Outdoor Furniture & Equipment
19, Report:
#206195
Posted Date:
Aug 15 2006
Recreational Factory Warehouse Rude inconsiderate, difficulty in returning damaged and warrented pool pump Ripoff Fort Myers Florida
On 8/14/06 I called Recreational Factory Warehouse to inquire about the warrenty on my pool pump purchased there in May of 2005. I was told that the MFG warrented their equipment for 2 years at 100% replacement and 5 years @ 50% replacement and if I had my reciept they would be happ...
Entity
Categories: Sporting Goods
20, Report:
#198191
Posted Date:
Jun 26 2006
Recreational Factory Warehouse fraudulent sales practices ripoff Raleigh North Carolina
I purchased a pool and I have spent thousands of dollars at Recreational Factory Warehouse. In anticipation of the swimming season, in April I ordered -- and paid in advance for -- a replacement wall for my above ground pool. When the wall was delivered to the store, we were not c...
Entity
Categories: Sporting-good Manufactures
21, Report:
#171915
Posted Date:
Jan 16 2006
Recreational Factory Warehouse Double Selling a pool that would be paid in full. ripoff Fort Myers Florida
We went to Recreational Factory Warehouse,Fort Myers,Florida, January 15,2006 to purchase an above ground oval pool. We were greeting by a new associate who then forwarded us to an man in his 40's. The man came out with an attitude telling us we only have possibly 2 pools in stock...
Entity
Categories: Sporting Goods
22, Report:
#146918
Posted Date:
Jun 21 2005
Recreational Factory warehouse ripoff, extremely rude and agressive, dishonest, no service, doesn't honor warranty, Plano Texas
Today I spoke with the manager of Recreational Factory warehouse at Collin Creek Mall in Plano TX. His name is Dwayne Weddell. He treated me rough, agressive (rude doesn't begin to describe it) from the moment he knew who I was.
I had a Leisure Bay spa put in my backyard in Ja...
Entity
Categories: Pools & Saunas
23, Report:
#105772
Posted Date:
Oct 23 2004
Recreational Factory Warehouse ripoff dishonest fraudulent pay practices Melbourne Florida
I decided to seek other employment with a competior. I submitted my last commisions in the amount of $1500.00 . When I went to pick up my check on 8/27/04 there was a memo stating Pursuant to company policy, commissions is based onthe employee leaving in good standing status, the ti...
Entity
Categories: Home & Garden Stores
24, Report:
#111003
Posted Date:
Oct 03 2004
Recreational Factory Warehouse ripoff.lied and refuse to refund money Tampa Florida
I purchased a 33' Centurion Medallion Plus Pool Package on 05/10/2003 from Recreational Warhouse and was lied to from the beginning to get my noney.They lied about the cost of upkeep expenses by about $150.00 a month.From day one I have had problems. I payed $4920.93 for this pool a...
Entity
Categories: Pools & Saunas
25, Report:
#109418
Posted Date:
Sep 21 2004
Recreational Factory Warehouse ripoff! Dishonest! Greer south carolina
They picked up our hottub to have the shell replaced because of a crack in the shell and the heating element was not working. We gave them a check for $400 for pick-up and delivery back to our house once it was repaired. It did not take them even a week and the check wa cashed but i...
Entity
Categories: Health Spas