76, Report:
#385668
Posted Date:
Oct 28 2008
LensCrafters Wouldn't take responsibility Montclair California
I bought $800 lens and frames been ok accept getting them fixed today after they had broken.
I make sure I only take my glasses there to be fixed just in case they break they would be responsible,you think!
The Manager Stephanie wouldn't take responsibility for destroying my g...
Entity
Categories: Eye Care
77, Report:
#308465
Posted Date:
Sep 12 2008
Lenscrafters Rude and indifferent doctor Edgewater New Jersey
I came to do my annual eye exam with this company and unfortunately was treated by the Indian doctor who left me very disappointed.
First I thought he was ok, as he was very energetic, he started an eye exam. He sounded very careless as he amanuenses to me that I had the seriou...
Entity
Categories: Eye Care
78, Report:
#370970
Posted Date:
Sep 08 2008
Lenscrafters Upper Valley Mall Springfield OH Opticians Lost My Eyeglasses Opticians at Lenscrafters could not find my eyeglasses and then told me I had already picked them up!! and I never did!! They lost my eyeglasses!! Springfield Ohio
On August 12, 2008, I paid 32.10 to have a new lens put in my eyeglasses that I had purchased on April 9, 2008 (which cost $320.00 with insurance benefits and quite frankly shouldn't have needed repairs so soon). On August 16, I received a phone call that my glasses were ready to b...
Entity
Categories: Optical Products & Repair
79, Report:
#324819
Posted Date:
Sep 06 2008
Lenscrafters left an entire lens out of my new glasses - I was supposed to get progressive trifocals and received progressive bifocals Wilmington Delaware
I went to Lenscrafters Sunday April 6 to fill a new prescription. I was there over an hour as a trainee agonized over what to do to fill my prescription. A more senior employee checked his work. I discovered today that the lenses are missing an entire set of lenses. They are sup...
Entity
Categories: Opticians
80, Report:
#74642
Posted Date:
Aug 18 2008
Lenscrafter ripoff Paid in full. Insurance send check to Lenscrafters. They refused to give me a check for the money paid by my Ins. Co. I have tried for 4 weeks to get Lenscrafters Corp. Office Luxottica Ohio
it was my problem she gave me the number of their main office. On a conference call Me My insurance co. Lenscrafters They said they refused to send me a check for the money they collected from the insurance co. [email protected]
Horst
Janesville, WisconsinU.S.A.
Entity
Categories: Opticians
81, Report:
#58756
Posted Date:
Aug 02 2008
Lenscrafters Fraud elder and disabled abuse Mesa Arizona
My mother who is 80 years old and legally deaf with glaucoma visited Lenscrafters at Superstition Springs Mall for a pair of glasses. She requested that pursuant to the Americans with Disabilities Act that Lenscrafters communicate with her in writing only.
She enrolled in the 9...
Entity
Categories: Opticians
82, Report:
#352474
Posted Date:
Aug 02 2008
Lenscrafters Unathorized credit card problem. Unsatisfactory customer service Bristol Virginia
I went to Lenscrafters for a new pair of eye glasses. The girl asked me if I wanted to apply for a Discount (later to learn it was a deceptive way to describe a credit card.) She started asking me all these questions. Finally it dawned on me she was filling in a credit card applicat...
Entity
Categories: Opticians
83, Report:
#138368
Posted Date:
Jul 09 2008
Pearle Vision BUYER BEWARE Read This Ripoff Report And Become Educated BEFORE You Purchase Your Next Set of Eyeglasses or Contacts Twinsburg Ohio
Purchasing glasses or contact lenses? Don't miss a single word of this important consumer alert!
On 17 March 2005, I purchased a pair of eyeglasses in the amount of $315.22 from Pearle Vision, 881 N. Central Expressway, Plano, TX, 75075. At issue is Pearle Vision's deceptive adv...
Entity
Categories: Eye Care
84, Report:
#316582
Posted Date:
Jul 07 2008
Lens Crafters Customer Service Lacking - Unconditional Return Policy? Towson Maryland
Lens Crafters has lost me as a customer.
On a slow Thursday afternoon a few days ago Lens Crafters fit me for new glasses with progressive lenses. I told the representative at the onset that I did a lot of close work, computer work and that speed reading was important. I did not...
Entity
Categories: Eye Care
85, Report:
#299699
Posted Date:
Jul 07 2008
LensCrafters Deceived, Misled and Short-changed Trumbull Connecticut
I purchased eyeglasses from LensCrafters and specifically requested Transitions lenses, in addition to the anti-glare treatment. When I received the eyeglasses, I noticed that they weren't changing as quickly and to as solid a color as my husband's. Because this was so strange (an...
Entity
Categories: Optical Products & Repair
86, Report:
#321298
Posted Date:
May 05 2008
Lenscrafters deceptive advertising Voorhees New Jersey
i had purchased a pair of prescription glasses from them on sept.7,2007 with a coupon for 50% off of featherwieght single vision which was a total of 105.00 dollars off, which brought my total spendings to 264.95 dollars. I had went back for an adjustment because the were very tight...
Entity
Categories: Eye Care
87, Report:
#316794
Posted Date:
Mar 11 2008
Go-optic.com DO NOT BUY - ORDER TOOK A MONTH JUST TO PROCESS! Wilmington Delaware
1. Initially my credit card was declined however I did call the following
day (2/22) to have it resubmitted when I was assured by the customer service agent that you would run it through right away.
2. I called back the next Monday which was 2/25/2008 and it had not been done. ...
Entity
Categories: Eye Care
88, Report:
#312600
Posted Date:
Feb 27 2008
LensCrafters/ Luxottica Retail LensCrafters Lack of Customer Service Mason Ohio
I am writing to complain about my recent experience at the LensCrafters store at the Hawthorne Shopping Center in Vernon Hills, Illinois. I am extremely dissatisfied, and will no longer be going to LensCrafters for my eye care needs. My husband, three children, and many other family...
Entity
Categories: Franchises
89, Report:
#307770
Posted Date:
Feb 10 2008
Lenscrafters defective lenses on recall Bellingham Washington
Months ago I noticed that my lenses have fractures or scratches by the nose pads. I also noticed that there appears to be a pit in one lense. After months of cussing the glasses I finally drove the 45miles to the Lenscrafters store to see what could be done to fix the problem or t...
Entity
Categories: Eye Care
90, Report:
#127502
Posted Date:
Aug 30 2007
Lenscrafters RIPOFF I attempted to get glasses and was treated indifferently as though it was an imposition to wait on me. They took my money and I have to wait 3 wks for lens. Ocala Florida
I attempted to get glasses at Lenscrafters in Ocala, Fl. The technician who serviced me kept turning her back on me, was non-responsive to questions, and treated me as though it was an imposition to disturb her (Denise). When I called the next day to get the number of Lenscrafters...
Entity
Categories: Eye Care
91, Report:
#258612
Posted Date:
Aug 29 2007
Lenscrafters Over Correction of eyes that caused migranes for over a year ripoff Cedar Falls Iowa
I went to Lenscrafters in 2005 for contacts. I have a astigmatism in my right eye,and scarring on my left from an ulcer.
Soon after I started wearing my new contacts I began getting migraines that lasted for days.
I thought it was stress ect..and just lived with them.
I neede...
Entity
Categories: Eye Care
92, Report:
#255903
Posted Date:
Aug 29 2007
Lenscrafters Susquehanna Valley Mall Poor Customer Service / Won't release rx to buy lenses elsewhere Selinsgrove Pennsylvania
I was looking at lens crafters for prescription =
sunglasses and the rep. told me that my eye exam was good for two years, = since it was an exam for glasses.
I had decided, however, to continue looking since it was a bit pricey and I only wanted prescription =
sunglasses for ...
Entity
Categories: Eye Care
93, Report:
#51251
Posted Date:
Aug 03 2007
Americas Best Contacts and Eyeglasses Complete Idiots abused & mistreated Tucker Georgia
I would just like to say that I have to agree with everyone who has filed bad reports concerning Americas Best Contacts and Eyeglasses. The people at their Tucker office gave me the worst customer service I have ever experienced in my life. The first time I ordered glasses from th...
Entity
Categories: Opticians
94, Report:
#252851
Posted Date:
Jul 28 2007
LensCrafters ripoff refuse to replace lens on glasses; must buy new frames instead Mall At Fairfield Commons Ohio
Bought drill mount rimless glasses a little over one year ago (Feb 26, 2005). Have been flimsy and overall poor quality, but thats not the point of this complaint. My prescription changed so I went to LensCrafters to get new lenses (actually just wanted one new lens). Manager/appren...
Entity
Categories: Eye Care
95, Report:
#236375
Posted Date:
Feb 18 2007
Lenscrafters And Eyexam Group Three pair of glassess all wrong - Had to buy elsewhere! Totowa New Jersey
This letter was sent to them and says it all. Mr Pankaj Kapoor replied Not my fault. Eye Exam fault. They should re-imburse you. Of course, Eye Exam never replied. In the meantime I spent over $600 with Lenscrafters/Eye Exam Group and another $300 for a service that worked. Cl...
Entity
Categories: Eye Care
96, Report:
#221653
Posted Date:
Nov 21 2006
Lenscrafters Incompetent people making glasses. Athens Georgia
I went to this company back on 04/2004 to get exam and glasses. Immediately after leaving the store I knew their was a problem. My head began to hurt really bad.
I called the store and was told it takes time for the brain to adjust. I waited a few day's longer, But the severe head...
Entity
Categories: Eye Care
97, Report:
#207921
Posted Date:
Aug 25 2006
Pearle Vision ripoff San Diego California
I am writing this report to disseminate the fact that Pearle Vision is a corrupt establishment. It had been two or three years since my last eye exam, and after losing my precious glasses in a concert a week prior to the exam I was eager for my vision to be corrected. I went to a lo...
Entity
Categories: Eye Care
98, Report:
#204614
Posted Date:
Aug 10 2006
Lenscrafters False advertisement Calgary Alberta
The 1 hour is not a guarantee. I made 3 trips to the opticians, and lugged my 3 small children with me, not to mention I am also 5 months pregnant. I gave them a whole day to have my daughter's glasses prepared and ready. When 5:00p came, I arrived to the store and there was a mist...
Entity
Categories: Eye Care
99, Report:
#204987
Posted Date:
Aug 08 2006
America's Best somewhat ok ripoff Rockville Maryland
All I can say is that you get what you pay for. I don't need glasses all the time and just need them for distances. Don't see the point in paying top dollar for frames as I replace them every 2 yrs, if not sooner. Was recommended to America's Best. I have my regular eye doctor who i...
Entity
Categories: Eye Care
100, Report:
#183990
Posted Date:
Apr 13 2006
LensCrafters ripoff dishonest incompetent Lubbock Texas
On the 14th of March in 2006 we took our 10 year old to the eye doctor in Lubbock, Texas. The exam went well, and the doctor was very pleasant. The process to have my son's perscription filled, via LensCrafters was pleasant too, until it came time for LensCrafters to send us his gla...
Entity
Categories: Opticians