51, Report:
#548815
Posted Date:
Jan 26 2010
LensCrafters of Milford, Connecticut Jack S. Dennis, CFO and CAO, LensCrafters, Inc, 4000 Luxottica Pl, Mason, Ohio 45040 $90 ripoff! Milford, Connecticut
I am a businesswoman, the owner of a small business. I made the mistake of going to LensCrafters in Milford, CT, in September, since a lens had fallen out of my now-broken eyeglass frame.
I was told that I needed an eye exam. I agreed. Then I was press...
Entity
Categories: Bait-and-Switch
52, Report:
#347113
Posted Date:
Dec 04 2009
Lenscrafters Eyeglasses Ignored me Peabody Massachusetts
lenscrafters blew me off on repairing a fogging issue!My left lens is slowly becoming a solid white!It is in the lens and is no longer transparent!!Its like looking through paper and is spreading to the point I can no longer see through the lens!!!!!!! I will NEVER shop there again ...
Entity
Categories: Eye Care
53, Report:
#527438
Posted Date:
Nov 23 2009
LENSCRAFTERS Luxxotica, Sunglass Hut Beware - Consumer Complaint Against LensCrafters/Luxotica San Antonio, Texas
North Star Mall Incident - 11/17/2009
I am deeply upset and dissatisfied with the way that I was handled by North Star Mall security and the assigned Police Officer, on today 11/17/2009. Specifically, I would like to file a complaint and report for this incident. Today I w...
Entity
Categories: Optical Products & Repair
54, Report:
#499448
Posted Date:
Sep 24 2009
LENSCRAFTERS Split frames two times in a month. Second time I returned glasses and was charged $50. Returned glasses and lost the $50. The lens were very poor, foggy to see through, only a month old. Kittery, Maine
LensCrafters sold me a pair of eyeglasses. In less than a month the frames splintered. I returned them and they replaced the frames. Again they splintered, in less than a month. I returned them and had to pay $50 to replace the frames a second time.
Meanwhile, the lens were very fo...
Entity
Categories: Eye Care
55, Report:
#15073
Posted Date:
Jul 28 2009
Lenscrafters Coupons Gimmicks Deceive *EDitor's Opinion
Lenscrafters advertised on TV $99. 00 complete pair of eyeglasses.
Their coupons also, in big letters, said the same.
I verbally verified all of this, by phone, when I made my appointment.
I showed up, & showed my coupons. I was charged $50.00 separately for the eye exam. Came t...
Entity
Categories: Opticians
56, Report:
#470554
Posted Date:
Jul 21 2009
Lenscrafters - Luxottica Bait Switch Wrong Deceptive Arlington Texas
After having a bad experience at Eyemasters in the same mall your store is in, I went to Lenscrafters to find new glasses. The person that helped me that day was Peggy. She seemed very knowlegeable and friendly and willing to help me. I told her what I was looking for, the price I h...
Entity
Categories: Eye Care
57, Report:
#124415
Posted Date:
Jun 29 2009
LENSCRAFTERS ripoff Lafayette Indiana
Lenscrafters bate and switch. I visited twice in three years. I recieved a eye exam with no problems. When the time came to purchase glasses the sales person was pushy and direct.
After some time of can and can't,have and have not I ordered my glasses. I paid them with a check ,...
Entity
Categories: Eye Care
58, Report:
#216667
Posted Date:
Jun 29 2009
Lenscrafters Ripoff 30-Day Unconditional Guarantee Mason Ohio
30-Day Unconditional Guarantee If you don't love your new glasses or prescription sunglasses, for any reason, you can exchange them or return them for a full refund for 30 days. Guaranteed.- Lenscrafters.com
I don't have a problem with Lenscrafters guarantee. What I DO have a pro...
Entity
Categories: Eye Care
59, Report:
#464406
Posted Date:
Jun 25 2009
Lenscrafters Springfield Ohio Horrible Customer Service/Useless Warranty Springfield Ohio
My experience at Lenscrafters: When I went there was only one other customer in the store but I was ignored for about 20 minutes. Just as I was ready to leave I was approached by the salesperson, so I stayed. Ended up buying $465 glasses. Had them for a couple of months and the righ...
Entity
Categories: Sales People
60, Report:
#450343
Posted Date:
Jun 17 2009
LENSCRAFTERS is not only unfair to customers Mason Ohio
Hello fellow employees or by the time you read this my fellow ex employees. My GM told me today (in all confidence) that we will soon be told to look for a job. Not just me but all retail associates in the store. This is not her/his doing and to the best of my knowledge no one in my...
Entity
Categories: Questionable Activities
61, Report:
#344690
Posted Date:
May 12 2009
LensCrafters Hoping for Rebuttal from Lenscrafters - Is this a corporate policy or just a loophole for exploitation? Mason Ohio
A member of my family is employed at Lenscrafters in Montana, and it has come to my attention that there may be some creative hiring and scheduling going on in order to not have to provide benefits to some employees.
Specifically, there is a position for which my family member wo...
Entity
Categories: Optical Products & Repair
62, Report:
#16294
Posted Date:
May 12 2009
LENSCRAFTERS, GENERAL MANAGER ALLISON ZAK ripoff HOLYOKE Massachusetts *EDitor's Comment
I just had an eye exam this week. The doctor tested my lenses and told me the glasses were not the prescription he had given me 2.5 years ago. I went right to Lenscrafters where the glasses had been made and told this t the shift supervisor, the highest ranking management person...
Entity
Categories: Opticians
63, Report:
#444887
Posted Date:
Apr 19 2009
20/20 Eyeglass Superstore INCOMPLETE EYE EXAM, WRONG PRESCRIPTION, DOCTOR IS LAZY and MEAN Casselberry Florida
The doctor here told me there was nothing wrong with my eyes, yet never once actually LOOKED at my eyes. When I told him I had trouble seeing at night, he responded yeah? so does everyone else. He was insulting and the exam he performed was rushed and incomplete. I drove down the st...
Entity
Categories: Eye Care
64, Report:
#439653
Posted Date:
Apr 01 2009
GE Care Credit (GE Money Bank), CareCredit Closed Account on us , one day after paying 5x's the min. due and was never late Orlando Florida
Carecredit was notified that we were going to have surgery on our dog's leg. We asked if we could expand our credit limit, as we had never had a late fee, and had always paid at least the minimum due.
They asked for permission to run a credit check, we said no, as we don't want ...
Entity
Categories: Credit Card Processing (ACH) Companies
65, Report:
#314300
Posted Date:
Mar 19 2009
Lenscrafters lenscrafters their name should craftylensers Staten Island New York
I paid 310 for the best lenses they have. Under their scotchguard what I have to say is scratch it and you still have to pay for it. They wanted to charge me half of what I already paid for to replace one just one lense that got scratched. that's not half of the price that full pric...
Entity
Categories: Optical Products & Repair
66, Report:
#23167
Posted Date:
Feb 20 2009
Lenscrafter ripoff rip-offs Dept ford New Jersey
I bought a pair of glass for my grandson,paid 153.95 no problem.
We went to the sea shore the next day just got there and went to stand in the water before you know it a wave came and nocked his glasses off his face they were lost.
So the next day we went back to lenscrafters...
Entity
Categories: Optical Products & Repair
67, Report:
#424261
Posted Date:
Feb 15 2009
G E Money Bank Lied about settlement Orlando Florida
I purchased a pair of sunglasses from Lenscrafters for about $160 just before my husband was diagnosed with lung cancer. I paid using my Lenscrafters credit card. Months later I received a phone call from a heavily accented male about the account. I had forgotten it. I paid $60 onli...
Entity
Categories: Collection Agency's
68, Report:
#418439
Posted Date:
Jan 31 2009
Lens Crafters & Fox Run Eye Care, Lens Crafters and their eye doctor perform bait & switch, overcharge Newington New Hampshire
I called the Fox Run Eye Care which is the eye doctor affiliated with Lenscrafters for an eye exam. I told the receptionist that I needed an eye exam, but that I had a medical condition (Lupus) that required the doctor check my eyes thoroughly. My insurance had said that an exam was...
Entity
Categories: Eye Care
69, Report:
#412972
Posted Date:
Jan 16 2009
GE Money - JC Penny - Lenscrafters UNETHICAL CROOKS El Paso Texas
GE Money are Scam artist that milk consumers dry. Their Customer Sevice reps are rude and unresponsive. If you use automatic bill pay to pay companies that use GE Money for credit like JC Penny and Lenscrafters beware. They will screw you blind.
I am disabled and receive social s...
Entity
Categories: Credit Card Processing (ACH) Companies
70, Report:
#384326
Posted Date:
Jan 13 2009
Lenscrafters Lenscrafters AVP (Advanced View Progressive) is a scam Fayetteville Arkansas Arkansas
I went to LensCrafters to buy a new pair of glasses and they have a menu of different lense types. I saw the AVP lenses on their website and it showed a wider and clearer version of conventional progressive lenses that just gives you a narrow window of clear vision. So I thought, wh...
Entity
Categories: Optical Products & Repair
71, Report:
#409061
Posted Date:
Jan 07 2009
LensCrafters #294 Lenses cut wrong and put into wrong frames...Twice! Chicago Ridge Illinois
I ordered 2 pairs of glasses. One (pink frame) for everyday use and one (brown frame) with prism lenses for double vision. Not only did Lenscrafters put the prism lenses into the pink frame they made them base in when my doctor ordered base out. When I told them I couldn't see with ...
Entity
Categories: Eye Care
72, Report:
#292759
Posted Date:
Dec 23 2008
Lenscrafters Ripoff and refusal of private information INDEPENDENCE Missouri
Recently I went to the Lenscrafters in Independence Mall. After looking at the glass and selecting a frame I took the necessary next steps of having them meassure my pupil distance among etc so that they could center the lense. During this process I was told that my old pupil distan...
Entity
Categories: Eye Care
73, Report:
#368442
Posted Date:
Dec 16 2008
Lens Crafters How Un-Crafty Can Lenscrafters Get? Yonkers New York
Here's my rant!
I have been a faithful Lens Crafters customer for ten years. I have probably spent $2500 over the years. Wheter it is a $1 or $2500 doesn't matter. I always went to LensCrafters.
The story goes like this:
My 10 year old accidently broke my only pair of eye g...
Entity
Categories: Specialty Stores
74, Report:
#368794
Posted Date:
Nov 26 2008
LensCrafters Is Sneaky In Denying Employees Paid-time Off Days Until They Are Earned LensCrafters denied my husband from taking a PTO day because he had not earned it yet Jacksonville Florida
LensCrafters sucks----that is the lesson to be learned here. My husband has been working for LensCrafters for a long time and keeps getting the shaft for various reasons.
Let's talk about paid-time off. It's September and I took a week off in the earlier part of the year. I wishe...
Entity
Categories: Employers
75, Report:
#323667
Posted Date:
Nov 13 2008
GE Capital / LensCrafters Fraudlent/inaccurate billing, Provides wrong numbers to departmets, Extremely Poor Customer Service! Las Vegas Nevada
I opened an account with GE Capital through LensCrafters in 2005. I did not receive a bill EVER! I called for nearly 3 months requesting one. During each one of these calls they verified my address, and each time they had my street number off by ONE number (7405 or 7504 instead ...
Entity
Categories: Credit Card Processing (ACH) Companies