26, Report:
#1048104
Posted Date:
May 03 2013
Rayna Piskova MD Rayna Piskova MD scammer, false prescription, unwillingness to help, dishonesty. Madera California
I went in for an eye exam at Piskova's facility on 08/28/12. Fast forward to 04/22/13. I went into a Lenscrafters to get glasses done with them. I did not have a copy of my prescription with me. I called Piskova's office at 3:45pm to request my precription to be faxed over, and the ...
Entity
Categories: Eye Care
27, Report:
#1039188
Posted Date:
Mar 30 2013
lenscrafters lenscrafters cheat on customers eugene, Oregon
i just got a new pair of lens from lenscrafters one month ago, you guys work really hard and patient to customers then i introduced my friends to lenscrafter to have their new glasses. (see how kind i am) however, when i just receive my new glasses, i notice there is something...
Entity
Categories: Shopping Centers & Malls
28, Report:
#1025398
Posted Date:
Mar 08 2013
Lenscrafters Watchung, NJ location; No subject matter experts, Poor Product Watchung, New Jersey
I purchased Lenscrafters highest quality polycarb lenses 18 months ago. I recently developed discomfort wearing them only to discover the lenses have clouded due to light scratches. Went to Lenscrafters to learn what the problem was. These are not my first pair at the age of 5...
Entity
Categories: Opticians
29, Report:
#1017407
Posted Date:
Feb 20 2013
Lenscrafters Fayetteville North Carolina Defective lenses Fayetteville, North Carolina
I purchases new eyeglasses at Lenscrafters in August of 2012. High end lenses, anti-glare coatings, etc. $464.95. 4 months later I notice something is going on with the front of the lenses, not scratches as I have known for years plastic lenses can only be cleaned with a cotton clot...
Entity
Categories: Eye Care
30, Report:
#999656
Posted Date:
Jan 23 2013
LensCrafters paid $300.00 for glasses that have ruined my vision wichita, Kansas
I took my prescription to lenscrafters because they advertised 50% off on lenses. Paid $115.00 for a $15.00 pair of frames and nearly $200.00 for single vision lenses that I cant even see through , because almost immediately, they became crisscrossed with lines and scratches, ...
Entity
Categories: Consumer Services
31, Report:
#994040
Posted Date:
Jan 10 2013
LensCrafters Purposely scratchable scratch resistant coating Spokane, Washington
I purchased two pairs of eyeglasses from LensCrafters at Bellevue Sq., Washington a few years back. I noticed that the eyeglasses seem to scratch very easily. I purchased scratch resistant coating but they seem to scratch faster than any other pairs of glasses I have ever owned. A...
Entity
Categories: Eye Care
32, Report:
#990218
Posted Date:
Jan 03 2013
Lenscrafters YOU PROBABLY HAD A LOOSE SCREW!!! Newark, California
In September 2012 I had a pair of lenses made for a frame that I had purchased at an earlier time from Lenscrafters. At the time, they checked the frames and said they were suitable for a new set of lenses. After 3 months, one of the lenses fell out and I didn't realize it right awa...
Entity
Categories: Eye Care
33, Report:
#29973
Posted Date:
Nov 14 2012
Lenscrafters additional charges on eye exams consumer rip-off fraud Chicago Illinois
Lenscrafters is very tricky in the way they price their eye exams, they add on services without letting you know they are additional. They quote you a flat rate then they add 30 dollars for retinal photos that are optional, but they add them on and see if you catch it first then the...
Entity
Categories: Eye Care
34, Report:
#919469
Posted Date:
Jul 30 2012
Lenscrafters Glasses do not last Fairfax, Virginia
I purchased an expensive pair of eyeglasses from lenscrafters about a year ago. One of the coatings started to fail making it hard to read. I asked for them to correct the problem. Lenscrafters refused saying the glasses were too old and the frames were one-time us...
Entity
Categories: Opticians
35, Report:
#912006
Posted Date:
Jul 14 2012
EyeCare's Vision Service EyeCare Advantage Ripped me off AND overcharged me. AWFUL customer service. Unhelpful Sales Associates Jamaica, New York
The people at this location are absolutely unprofessional and disgusting! I went here because I desperately needed a pair a pair of glasses and this location is a short distance away from my job. The sales associates were extremely inattentive, one girl was on her cell phone, ...
Entity
Categories: Eye Care
36, Report:
#911649
Posted Date:
Jul 13 2012
Stanton Optical Buy 1...Get None Tonawanda, New York
I will keep this simple for now...but will follow up with a detailed report.... I would suggest that anyone who is in the market for glasses that you expect to be able read or see with... go elsewhere....after a period of 6 months.. 8 visits......over 12 hours at their store.....hou...
Entity
Categories: Opticians
37, Report:
#886053
Posted Date:
May 22 2012
Lenscrafters trying to say they did correct prescription. I think I would know if I had the right prescription San Mateo, California
I went to the Lenscrafters in the Hillsdale Mall in San Mateo while I was on other business in California. I live in Alaska. I made that clear to them. The first pair I received while still in California. I was able to try them on in the store. I put the glasses on and immediately k...
Entity
Categories: Eye Care
38, Report:
#809527
Posted Date:
Apr 07 2012
lenscrafters false advertising Internet, Internet
On 12/9/2011 I lost my most recent eyeglasses and surfed the web looking for a reasonable price, what anyone would do, I found a Lenscrafters Ad for 50% off clearance and scheduled an online appointment for 12 noon that Monday 12/12/2011.
When I arrived at th...
Entity
Categories: Advertising / Deceptive
39, Report:
#712961
Posted Date:
Apr 07 2012
lensCrafters --criss cross lines appeared on my wife's lense gradually increasing months ago she could not drive at nite with this glasses. When went in to LENSCRAFTERS for remedy they did not help us. bklyn, New York
LENSCRAFTERS LENSE DEVELOPED CRISS-CROSS LINES on them after a year and a half of use .The company refused to replace. THEY GAVE US THE RUN AROUND. It went like this-- (1) You have to talk to the manager. (2 ) The manager is not here today. (3) He does not work on weekends (4) ...
Entity
Categories: Eye Care
40, Report:
#161311
Posted Date:
Mar 03 2012
LensCrafters ripoff Pittsburgh Pennsylvania
I returned to the Lenscrafters store in October 2005 as my lenses were foggy and had severe cleaning scratches. I had cleaned my glasses with only Lenscrafters cleaner and cloths. Since my lenses were past the one year mark (1 year, 8 months) which was the warranty period for accide...
Entity
Categories: Optical Products & Repair
41, Report:
#108978
Posted Date:
Nov 18 2011
Lenscrafters just bad business. They are very slick with a nice store. Premature Planned Product Obsolence Natick Massachusetts
I purchased a pair of glasses from Lenscrafters 1 year and 3 days ago. The bow (side peice) broke, so I went to buy another.
I was told:
1. Lenscrafters does not stock bows for frames, nor will they order them. If this part breaks out of warrantee, the customer is expected t...
Entity
Categories: Eye Care
42, Report:
#799130
Posted Date:
Nov 17 2011
Lenscrafters Eyeglasses Plantation, Florida
I purchased new lenses for my eyeglasses in March of 2011 from Lenscrafters as my original lenses cracked from left to right. The first week in November 2011 I noticed a crack forming from left to right just as before. I brought the glasses into the store and I had purcha...
Entity
Categories: Optical Products & Repair
43, Report:
#792339
Posted Date:
Oct 26 2011
Lenscrafters-Edgewater NJ Citilight Optometry WORST Lenscrafter EVER- Dr Patel Edgewater, New Jersey
I agree with the other complaints. This is by far the worst LensCrafter as far as the doctor in this office (Dr. N. Patel). The doctors office which now goes by Citigroup I think, are a rip-off and charge ridciulous prices for contacts, exams, and anything ...
Entity
Categories: Eye Care
44, Report:
#761551
Posted Date:
Aug 05 2011
Lenscrafters SUBSTANDARD LENSES AND WORKMANSHIP Internet
On 7/21/11, I shopped at Lenscrafters and was interested in a new metal frame. Because my eyesight is poor, I was told by the salesperson that they could manufacture me a state-of-the-art lens that would not show the thickness of my lenses but would fit nicely within the ...
Entity
Categories: Eye Care
45, Report:
#718322
Posted Date:
Apr 16 2011
GEMoney Fee for late payment that was two days late although paid electronically a day before. Retailers make you think that you are using their card but you are really dealing with GEMONEY who outsources j Orlando, Florida
I was charged a late fee of 15.00 because my payment was late. I made the payment electronically the day before it was due. I did not read the fine print because I was anxious to get my eyeglasses from Lenscrafters and wasn't told by anyone of the unusual late fee that d...
Entity
Categories: Credit & Debt Services
46, Report:
#707151
Posted Date:
Mar 17 2011
lenscrafters terrible customer service boynton beach, Florida
what a horrible experience...
its now five weeks and i still havent received my prescription glasses. i went to the store last week and the manager thought it was funny and laughed at me because i requested a an additional free pair for their mistakes.
there are many other eyeglas...
Entity
Categories: Eye Care
47, Report:
#206589
Posted Date:
Jan 30 2011
LensCrafters Ripoff dishonest total lack of customer service Crystal Minnesota
I faxed a copy of my contact lens prescription to LensCrafters. I then called them and spoke with a technician/salesperson, telling her I wanted to order the right lens.
When I went in two days later to pick up my lens, the bill was twice what I was expecting! The salesperson...
Entity
Categories: Eye Care
48, Report:
#592159
Posted Date:
Jan 30 2011
Lenscrafters Charged for defective lens, then given another defective lens. Chico, California
I'd like to preface this by saying that the customer service I received upon my initial visit to Lenscrafters, in Chico, CA, was absolutely superb. From the sales associates, to the technicians, to the optomitrist, I was treated well above what is expected.
Now, to my story:&...
Entity
Categories: Opticians
49, Report:
#665750
Posted Date:
Jan 29 2011
Lenscrafters Refused to refund price of defective product Kaneohe, Hawaii
We purchased one pair of glasses, with frames, paying the exorbitant sum of $529.00. AT 13 months, layers of lenses started to separate, rendering glasses unusable. On contacting company, we were told that the warranty for defects was limited to one (1) year. The company...
Entity
Categories: Eye Care
50, Report:
#664279
Posted Date:
Nov 20 2010
Lenscrafters Jaime Bauer, Discrimination and Retaliation St Louis, Missouri
I am finally allowed to talk about this and I am still fired up. I was an employee of Lenscrafters for four years. During that time I received more customer service awards and maintained some of the highest levels in the store. However things came crashing down when a new DM was hir...
Entity
Categories: Optical Products & Repair