1, Report:
#1493012
Posted Date:
Mar 17 2020
Heartland America Bate and Switch. Their catalog showed a 1909-S-VBD penny, but they sent a 1909-VBD, which is a completely different coin Chaska MN
Heartland America has a habit if showing one item in thier catalog and shipping a different one, claiming it is the seller's fault. Their most recent catalog shows a clear picture of a 1909-S-VBD penny, which is rare and valuable. They sent a 1909-VBD penny, which is not rare and no...
Entity
Categories: Mail order
2, Report:
#1484843
Posted Date:
Sep 11 2019
heartland america mail order company unauthorize membership renewal chaska minnesota
heartland america mail order company in august 2019 renewed a yearly membership without my authorization causing a negative balance in my bank debit card account. very important monthly insurance payments went unpaided. Upon contacting heartland america,I was told every year my me...
Entity
Categories: Mail order
3, Report:
#1404958
Posted Date:
Oct 08 2017
Heartland America Telemarketing Scam Chaska Minnesota
I received a call from a Heartland America representative on 09/28/17 that informed me that I had been overcharged from a previous order by $3.00 and that my credit card would be refunded.He went on to say that to apologize for this overcharge he would send me some Heartland dollars...
Entity
Categories: Buying Clubs
4, Report:
#1367981
Posted Date:
Apr 17 2017
Heartland America Lousy Customer Service Chaska Minnesota
In February 2017, I ordered 1 item from a catalog of Heartland America. I am old-fashioned so I paid via personal check and sent it to them snail mail. I saw that the company cashed my check, and it cleared my bank account in a timely manner.
About 1 week later, the company sent...
Entity
Categories: Cameras & Video
5, Report:
#1344446
Posted Date:
Dec 20 2016
Heartland America, Mail Order Company This company plain ripped me off! 12/2016 filed an order for 2 items and they sent one with no invoice. Went on line and found out 1 items no longer available. Called Customer service who offered me a refund for a quarter of what I was owed and did not give me the free shipping nor the $10.00 off. Beware of this company as this is the 2nd time they did not give me the discount and DO NOT PREPAY they will not return your money or just a fourth of it. Filing a complaint with my State consumer protection division. Minnesota
December 7, 2016 I mailed them a check for 2 items that was advertised at $10.00 off any oder and free shipping. Half my order was delivered with no invoice. After going on line I found 1 item was never available. I phoned customer service and instead of offering to send me the...
Entity
Categories: Bait-and-Switch
6, Report:
#1328404
Posted Date:
Sep 16 2016
Heartland America Company shipped Damaged Merchandise. But the Merchandise was damaged before Shipping. Chaska Minnesota
On August 3 2016 I Placed an Internet order to Heartland America. The Merchandise a DVD-VCR did not arrive for over 20 days. When it Arrived it was Brand New but Damaged.The VCR had obviously been Damaged before Shipment. I called Heartland and they said they would send a USPS...
Entity
Categories: TVs & VCRs
7, Report:
#1306403
Posted Date:
May 19 2016
Heartland America Impossible to cancel order; ripoff price; America Heartland was selling same item on eBay for 25% less Internet
Bought item via Heartland America's website. Said regular price was $222, sale price $99 + free shipping.
After adding misc. fees, total came to $125. Paid via PayPal. But when I googled to see what other companies were selling it for, I found that Heartland America sold the same ex...
Entity
Categories: Department & Outlet Stores
8, Report:
#1286363
Posted Date:
Feb 09 2016
Heartland America Delineated Scam Methods Nationwide
Heartland America Experience and Sequence of Events
Delineated Scam Methods and what you can do.
The typed events are taken from part of my written log. I made more calls than I listed below. Heartland America Manager, Tony, informed me ALL calls are recorded, therefore, they should...
Entity
Categories: Sales People
9, Report:
#1236701
Posted Date:
Jun 19 2015
Soleus.Air International Soleus Home Comfort Defective Brand-New BPB08, Zero Customer Support City of Industry California
I purchased an 8,000-BTU, Model HCB-P08-B, reference number BPB08 from Heartland America catalog company. After setting up the unit and its window vent bracket, I turned it on, set the mode to AC, and immediately got an H8 error message on the digital display instead of the temper...
Entity
Categories: Heating, Cooling & Ventilation
10, Report:
#1180704
Posted Date:
Oct 03 2014
HEARTLAND AMERICA MERCHANDISE SELLING THROUGH MAIL! consumer deception! Did not say membership was yearly, did not mention My name being sold! Chaska Minnesota
Sir/ma'am:
1) This company (Heartland America,) sold my name without my permission! I reported it twice...one time a supervisor, name forgotten, said she was sorry and will not happen again! This was sometime during the summer of 2013! As I called to have them discon...
Entity
Categories: Liars
11, Report:
#1070591
Posted Date:
Jul 27 2013
Elimi Tag A total waste of time and money Orlando Florida
I decided after much deliberation to try Elimi Tag skin Tag remover so I ordered the buy one get one offer thru Heartland America and after 4 weeks of constant 3 to 4 times a day applications discovered that it had done absolutly NOTHING to a single skin tag, The stuff smells to hig...
Entity
Categories: Alternative Health
12, Report:
#1054968
Posted Date:
May 30 2013
Heartland America Rip Off chaska Minnesota
Hello,
I have ordered a product for Fathers Day on the 29th of April 2013. It arrived and was the wrong product I spoke with the return center and followed all directions given. The new correct product was supposidly shipped on the 13th of May. I have called the company sever...
Entity
Categories: Shipping & Handling
13, Report:
#1045470
Posted Date:
May 22 2013
Heartland America YOU pay for defective product Chaska, Minnesota
This Company specializes in misrepresentation and bad service. They advertise free shipping but charge an Order Processing fee. I ordered what turned out to be a defective product, sent it back at a cost to me of almost $14, and they refused to refund their Order P...
Entity
Categories: Department & Outlet Stores
14, Report:
#1040462
Posted Date:
Apr 04 2013
HEARTLAND AMERICA IS LAME WHO GIVES THEM THE RIGHT TO CHARGE MY CREDIT CARD WITH OUT ME OK IT Internet, Minnesota
who gives them the right to charge my credit card without asking me
Entity
Categories: Miscellaneous Companies
15, Report:
#1039503
Posted Date:
Aug 17 2013
BFDEALS.COM HEARTLAND AMERICA WILL NOT REFUND SHIPPING ON DEFECTIVE MERCHANDISE Internet
Bought an item from BFDEALS. Received the item it did not work. Went to sent it back for a replacement and was told by their rep that I am responsible for freight charges and I would NOT get refunded for the charges. The item was send defective and I must pay? This is a ripoff. The ...
Entity
Categories: Shipping & Handling
16, Report:
#994021
Posted Date:
Jan 09 2013
Heartland America claim that they gave me a refund and on the day debit my refund plus Rapid City, South Dakota
I order a pair of shoes that where to small. I return the shoes and ask that the refund be credit to my next order. Then I ordered a another pair of shoes that cost the same the returned shoes. I got a e-mail from Heartland AmericaDear Customer:
Sorry! The item(s) you ordered on 1...
Entity
Categories: Department & Outlet Stores
17, Report:
#978494
Posted Date:
Dec 06 2012
Heartland America made me pay for 2 metal detectors I never received and nothing was done - $357 lost. Chaska, Minnesota
I first ordered 1 metal detector and discovered 2 were on the order. On a saturday I called and was told I cannot do anything until Monday. I called Monday and was told they were shipped and I would have to wait until I get them, refuse to accept them and have them returned. I waite...
Entity
Categories: Miscellaneous Electronics
18, Report:
#915580
Posted Date:
Jul 29 2012
Heartland America Delivered a used, abused' (repair man's description) gas chain saw, wouldn't start, carburator and spark plug dirty, engine cover melted from overheating. Chaska, Minnesota
Ordered PoulonPro gas chain saw (Model PP3416 @ $125.74); wouldn't start, took to authorized Husquarna dealer/repair shop. Repairman said saw was used and abused; he had to clean carburator and spark plug, showed where the engine cover was melted from overheating, etc., and ch...
Entity
Categories: Advertising / Deceptive
19, Report:
#889303
Posted Date:
May 31 2012
Heartland America Be very careful. Decptive. Internet
Use great caution in ordering with these people. I placed an order a year ago for a pressure washer. I got it. It works great. A month after I received the washer I got a phone call from them asking me if I like the washer. I said Yeah. They then ...
Entity
Categories: Hardware & Tools
20, Report:
#852328
Posted Date:
Mar 13 2012

Heartland America Illegally put me into their buyer's club without my knowledge and charged me for two years! Rapid City, South Dakota
I purchased a Magnavox DVD/VHS recorder from Heartland America two years ago using my debit card. Today (March 11, 2012) I found out that I have been in their buyer's club for two years and have been charged $40 per year without my authorization for a total of $80! In calling their ...
Entity
Categories: Liars
21, Report:
#787306
Posted Date:
Oct 11 2011
National Collecters Mint Misleading the old on SS Port Chester, New York
I am not a big time collector. In the last three years I
have purchase about $3,000 dollars in coins from four different coin companies.
On 8/17/11 I was called by National Collectors Mint and they told me because I
was such A good customer that they had a special deal for me...
Entity
Categories: Telemarketing Companies
22, Report:
#787022
Posted Date:
Oct 10 2011
Heartland America Selling items not made for use in United States Chaska, Minnesota
Purchased a RCA Digital Plus Vidio Switch Box that your suppose to be able to hook up Dish system, VCR, DVD and Game Unit to.This Box cost $17.99 plus $2.99 Processing fee total $20.98 and takes 7 to 14 days for Postal Delivery.This box is made in China and not able to connect to US...
Entity
Categories: Miscellaneous Electronics
23, Report:
#774468
Posted Date:
Sep 08 2011
Heartland America junk or mini cd deck that gobbled up cd''s and refused to eject.Company refused to respond. Chaska, Minnesota
I purchased a Jensen mini stereo system from Heartland America. Upon receipt of the system, I discovered a major flaw in the main deck and I took it to a local repar shop at my own expense to have it repaired. They were unable to find parts to repair it. &nbs...
Entity
Categories: Audio & Electronic Retail Stores
24, Report:
#769281
Posted Date:
Aug 25 2011
Heartland America Deceptive and Misrepresentative Advertising Internet
I used to love Heartland America , but my latest experience with them proved to me they really aren't very concerned with the level of customer service they provide.
I purchased a cookware set from HA on the premise it compared in quality to a set costing more than $500 si...
Entity
Categories: Home & Garden Stores
25, Report:
#720179
Posted Date:
Apr 21 2011
HEARTLAND AMERICA I'm glad to know this Company has gone sour! CHASKA, Minnesota
I'm glad to know this Company has gone sour! I've bought from them in the past, and I was just getting ready to order a Weed-Trimmer ($34.99) and a Leaf-Blower ($34.99) on their Free Shipping offer (which automatically adds $2.99 for Order Processing and an Optional Package Assuranc...
Entity
Categories: Appliances