51, Report:
#323023
Posted Date:
Apr 18 2008
Gateway Computers ,gateway.com - And Future Shop Canada Purchased Gateway computer on-line vis Future Shop. Experienced problems ...
Within 90 days of purchasing a Gateway desktop computer (on-line via Future Shop), I experienced system operating problems. This was within the warrantee period, so I called Future Shop only to be redirected to Gateway. Called Gateway Customer Service, to learn that since I did no...
Entity
Gateway Computers, Rothesay, New Brunswick, 1
Categories: Computer Service & Repair
52, Report:
#321444
Posted Date:
Mar 27 2008
Gateway Computers (notebook) Frustration Personified-- Nil, nada for customer service at Gateway Computers! Internet
Worst handling of a problem in sixty years as a consumer! Beligerent and arrogant tech supporter. Leaving me perplexed as to where to turn next.
All that's left to do is report to y'all and the Attorney General's Office and collect my loses,move on and bad talk Gateway to anyone...
Entity
Gateway Computers (notebook), Nationwide, 1
Categories: Computer Manufaturers
53, Report:
#317684
Posted Date:
Mar 08 2009
GATEWAY COMPUTERS / HSN-HOME SHOPPING NETWORK BOTH COMPANIES REFUSES TO HELP RESOLVE RETURN OF COMPUTER AND REFUND MONEY. I REPEAT...
I purchased a Gateway notebook through HSN. I started having problems and wanted to return it. I contacted Gateway to return the computer and was told since it was pass thirty days I would have to contact HSN in order to return it. I contacted HSN and was told ok to return computer ...
Entity
GATEWAY COMPUTERS / HSN-HOME SHOPPING NETWORK, North Sioux City, South Dakota, 1
Categories: Computer Fraud
54, Report:
#311407
Posted Date:
Feb 23 2008
Gateway Computers Poor Customer Service Cheap Product Faulty Inferior Rip Off Irvine, California
A few weeks ago I purchased a Gateway Computer Model M 6750. The computer has a known defect that Gateway is giving me a difficult time resolving. The problem is with the cheap and inferior network card they used to save money in building their computer. The computer can not conn...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Dealers
55, Report:
#303039
Posted Date:
Jan 24 2008
Gateway Computers - Gateway - Gateway 2000 Defective Product Poor Diagnostic Bad Repair and finally a dail tone Internet
I purchased a refurbished computer from Tigerdirect.com who I've always had a good relationship with. The computer was a refurbished gateway computer. After a day or two the computer developed problems. The mouse refused to work, and the system shut itself down when you removed a...
Entity
Gateway Computers - Gateway - Gateway 2000, Internet, 1
Categories: Computer Service & Repair
56, Report:
#302250
Posted Date:
Feb 01 2008
Gateway Computers Worst customer service, will not replace lemons. South Dakota Internet
This is a warning. I have a computer that crashed 3 weeks out of the box. It has now been 2 years. It has crashed 6 times. I have spent days on the phone with them. One call lasting 8 hours. I have been lied too, saying that my case has been transferred and I will be contacted ...
Entity
Gateway Computers, Internet, 1
Categories: Computer Manufaturers
57, Report:
#294093
Posted Date:
Feb 23 2008
Gateway Computer repair No. Sioux City South Dakota
I purchased a Gateway MX6956 computer on 11/28/2006 from Best Buy #302 Skokie,ILL. The unit worked without any problems until August 2007 when the Sprint Mobile Broadband PCMCIA card failed to power up. However, the same PCMCIA card as well as the Sprint Mobile Broadband service ...
Entity
Gateway Computers, Sioux City, South Dakota, 1
Categories: Computer Service & Repair
58, Report:
#286250
Posted Date:
Nov 23 2007
Gateway - Gateway Computers the most unreliable system I have ever owned. Irvine California
I bought a Gateway laptop in October 2006. By February, 2007, I had to send it for repair. My gateway has been in for repair three times in less than one year for the same problem. I have been pleaded with gateway to either give me a refund or another system but they refused. I even...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
59, Report:
#280554
Posted Date:
Oct 24 2007
Gateway Computers Gateway will not cancel a backorder do not buy a computer from them Irvine California
I ordered a computer from Gateway Computers on September 18, 2007. I did this through their online chat on their website. On October 5, I was sent an email saying that the computer was backordered. Their second "estimated arrival date" was October 26, 2007. I checked their onlin...
Entity
Gateway Computers, Irvine, California, 1
Categories: On-Line Business
60, Report:
#274211
Posted Date:
Oct 16 2007
Gateway Computers, Gateway will not back their lemon products and customer service was severely rude Manassas Virginia
I purchased a Gateway computer from Best Buy. Within 2 years the computer is done and this is after 3 visits from geek squad. After contacting Gateway their customer service suggested that I check the site for specials going on to purchase a new one. When I asked if they were goi...
Entity
Gateway Computers, Manassas, Virginia, 1
Categories: Computer Manufaturers
61, Report:
#264640
Posted Date:
Aug 01 2007
Gateway Computers ripoff Ericka + Guerin Gateway Laptop rude poor customer service Irvine california
Let me just begin by stating that; my wife bought me a laptop for my birthday last year. A week before she presented me with a new Gateway MX6544 laptop, she hinted around by asking me what I thought about gateway computers. My immediate reacion was: "I used to be a computer technic...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
62, Report:
#253398
Posted Date:
Jun 11 2007
EMachines - Gateway Computers Ripoff NOT VISTA CAPABLE SCAM DOES NOT HONOR WARRANTY RESTORE FAKES HARDRIVE CRASH Irvine California...
Hi I purchased a emachines t3516 which has vista capable written all over it and isn't. After waiting 7 months for my vista rebate that they initally denied for no reason. My computer was not vista capable.
The failed installation and crashed my harddrive 5-8-07 upon talking to 2...
Entity
EMachines - Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
63, Report:
#252367
Posted Date:
Jun 05 2007
Gateway Computers Ripoff Unable to ship orders they take customer service lies Irvine California
I ordered a new PC from Gateway computers on 5/7/2007. My estimated delivery date was 6/5/2007. For the first week my status remained listed as "processing" on their web page order status tracking tool. I emailed customer support and was told that their system was "probably down for...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
64, Report:
#251899
Posted Date:
Jun 02 2007
Gateway Computers LCD MONITOR DEFECTIVE - WILL NOT FIX OR REPLACE ripoff Irving California
I purchased a Gateway computer system through HSN for Christmas. this was my first Gateway and will be my last. The monitor which came with the system was suppose to be "top of the line". The one which swivels from horizontial to vertical. I have had monitor problems from day one...
Entity
Gateway Computers, Irving, California, 1
Categories: Computer Fraud
65, Report:
#249991
Posted Date:
May 24 2007
Gateway Computers Inc service fraud/ breach of service agreement Ripoff Irvine California
gateway had my laptop sent in for repairs 6 times and each time held it for weeks(totaling months).On the 2nd of may 2007 they received it for replacement and have not sent a replacement in over a month now. Needless to say the laptop started malfunctioning about 2 months from purch...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufactures
66, Report:
#232553
Posted Date:
Mar 25 2007
Gateway Computers, HSN Shopping Network both totally unresponsive in resolving multiple failures of my computer unit Gateway Compu...
I purchased my Gateway computer in December of 2005. Problems began when they dated my purchase as of the date they shipped, three months later.
When the unit failed after less than one month, they refused to resolve my problem because they acknowledged they didn't know how.
M...
Entity
Gateway Computers, HSN Shopping Network, Internet, 1
Categories: On-Line Business
67, Report:
#230536
Posted Date:
Jan 14 2007
Gateway computers & Electronics not giving me the correct extended warranty time & they also included manufacturers warranty with ...
Back in March 2003 I purchased a digital camera and a three year extended warranty. Well to find out when I needed to use this service, they had told me that the extened warranty ended in March of 2006. Which should be incorrect!! My certificate of coverage states tha...
Entity
Gateway, North Souix City, South Dakota, 1
Categories: Cameras & Video
68, Report:
#228182
Posted Date:
Jan 02 2007
Gateway Computers Ripoff Breaking laws in the State that licensed them to do business North Sioux City South Dakota
Gateway does have a battery recall as does a number of computer manufacturers but, this is not much help for people like Vicki in Tampa who now has a damaged screen because she dropped a laptop too hot to handle (and dangerous) ending up with a $900 paper weight. Their website tout...
Entity
Gateway Computers, North Sioux City, South Dakota, 1
Categories: Computer Manufaturers
69, Report:
#222050
Posted Date:
Nov 24 2006
Gateway Computers Corporate Offices And Repair Of Brand New Computer ripoff repair issues under warranty trying to charge for repa...
on sept 12 2006 i received a brand new gateway laptop computer for 897.00 total i called gateway a week or so after receiving the computer and spoke to operator 78121 to purchase accidental insurance the agent state oh no need wait till your in your 11mth and call back to get extend...
Entity
Gateway Computers Corporate Offices And Repair, N Sioux City, South Dakota, 1
Categories: Computer Service & Repair
70, Report:
#218465
Posted Date:
Nov 24 2006
Gateway Computers ripoff Dishonest rude and uncaring company Think before you buy from Gateway Irvine California
The latch on my Gateway laptop broke. I called Gateway to see if they could send me a replacement latch. (it took several days and phone calls to find the right department to help me) The technician I talked to was very nice and said that I would need to mail my laptop in because...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
71, Report:
#215524
Posted Date:
Oct 13 2006
Gateway Computers Lies, Lies, and more Lies. ripoff Maimi Florida
I ordered a DX310X (low end gaming computer), Web Cam, NVidia 7300 w/64mb, Audagy Soundblaster 4, 2 hard drives (identical), 19" flat screen monitor, Mcafee security suite, M/S Office pro.
The first day I received my computer, and had problems. The 2 hard drives that I ordered (t...
Entity
Gateway Computers, Nationwide, 1
Categories: Computer Manufactures
72, Report:
#214156
Posted Date:
Oct 04 2006
Gateway Computers charged for expedited delivery and then couldn't provide any delivery information; and charged credit card days ...
I placed an order for a computer system with Gateway on 9/14/06. I agreed to pay for expedited delivery and they quoted me a shipment date of 9/20/06 with delivery on 9/22/06. On 9/20/06 their website still promised a 9/22/06 delivery, but they had not shipped, could not give me a...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Stores
73, Report:
#210010
Posted Date:
Jan 01 2007
Gateway Computers ripoff, forcing me to sue for breach of warranty and deceptive business practices North Sioux City South Dakota
In March 2003 I purchased a computer from a local Gateway store. Since that time, Gateway has closed its retail outlets. Included in the purchase was several hundred dollars for an extended 3 year warranty.
In October 2005 I began to have problems with screen freezes and a corr...
Entity
Gateway Computers, North Sioux City, South Dakota, 1
Categories: Computer Service & Repair
74, Report:
#205220
Posted Date:
Aug 14 2006
Gateway Computers ripoff wrong computer, damaged, scammed and stollen from. Irvine California
i got my computer for 1224.96 and it was damaged, so i called the company and started with that process as i waited forever on hold i noticed that it was the wrong computer as i explained this to the several people i spoke with none of them new how to help me as if they had never h...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Dealers
75, Report:
#199364
Posted Date:
Jul 04 2006
Gateway Computers Deceptive, and dishonest ripoff Irvine California
I've read so many reports that there is really no need for me to go into great detail as to what they did to me. It really looks like there is an intentional pattern.
To make a long story short: They sent me a computer that was different from what I ordered and would NOT make i...
Entity
Gateway Computers, Nationwide, 1
Categories: Computer Dealers