26, Report:
#444597
Posted Date:
Jun 04 2009
GATEWAY COMPUTERS Bought a gateway computer and hard drive went bad after 6 months awful customer service Internet
Bought a gateway computer and the hard drive went bad after 6 months always had a problem since I purchased it. Called tech support got someone in India said it was windows and to reinstall, they do not know what they are doing!! Finally got an american and he acted as it was my fa...
Entity
GATEWAY COMPUTERS, Internet, 1
Categories: Computer Manufactures
27, Report:
#440364
Posted Date:
Apr 03 2009
Gateway Computers WARNING DON'T PURCHASE A GATEWAY COMPUTER Tampa Florida
I purchased a gateway computer from hsn in Dec 2007 after one month the computer stopped working. I contacted HSN and was told that I would have to send it to Gateway because I had the computer over 30 days.
I sent it to Gateway and requested that they send another computer since...
Entity
Gateway Computers, Tampa, Florida, 1
Categories: Computer Dealers
28, Report:
#437671
Posted Date:
Mar 26 2009
Gateway Computers can't fix a laptop on 3 tries, breaks it further. Irvine California
I will give you the short version of my plight as I know like me, your time is quite valuable. I purchased a Gateway ML-3109 laptop in the 4th quarter of 2007. I started having problems with the back light failing within a few months of ownership. I sent the unit in for repair. Afte...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
29, Report:
#433675
Posted Date:
Sep 10 2009
Gateway Computers Poor Product and Failure to Honor Warranty Irvine California
In 2006 I bought a Gateway M460ES Laptop from the Gateway business division. I also purchased a 4-year warranty. The terms of the warranty are 100% (not pro-rated) support for any defects and for any damage that occurs during the 4-year period. Repair is to be provided either in-...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufactures
30, Report:
#423687
Posted Date:
Feb 13 2009
Prism Pointe Technologies Prism Pointe's Failure Tied to Failure of MPC and Gateway Computers Fairburn Georgia
The story of Prism Pointe Technologies problems is closely related to failure of a business partner, MPC Computers in Nampa, Idaho (formerly Micron Computers). You may be more familiar with Gateway Computers. In 2007, Gateway Computers sold its government and industrial division to ...
Entity
Prism Pointe Technologies, Fairburn, Georgia, 1
Categories: Computer Service & Repair
31, Report:
#421359
Posted Date:
Jul 24 2009
Gateway computers and the MPC ripp off Irvine California
I purchased a Gateway notebook and a comprehensive three year on site warranty from Gateway. I purchased the computer and warranty on December of 2006 I experienced a failure of the network card February of 2009 the warranty contract is in force untill December of 2009. Apparently G...
Entity
Gateway, Irvine, California, Nationwide, 1
Categories: Computer Manufaturers
32, Report:
#420798
Posted Date:
Feb 06 2009
Gateway Computers Sent new Monitor for repair, Received Cracked and Scratched one in return, no warranty on cosmetic damage they s...
Shipped my monitor back to Gateway on or around January 20th, 2009. Went through all the procedures on the phone with a Rep from Gateway. He concluded that the Video Card had gone bad and we went through the shipping procedure. I had to pay for the shipping. Received the monitor bac...
Entity
Gateway Computers, N. Sioux City, South Dakota, 1
Categories: Miscellaneous Companies
33, Report:
#410963
Posted Date:
Jul 08 2009
Gateway Computers Won't honor warranty Irvine California
I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I ...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Service & Repair
34, Report:
#409943
Posted Date:
Jan 09 2009
Gateway Computers -MPC Computers Stole my money, Lied about service, Lied to state and state employees Irvine California
Purchased a Gateway m465-e Nov 06 with multiple 3 year warrantees. The company made an agreement with the state and its employees to provide the warrantee service when purchased. I now have a computer that the hard drive has crashed and Gateway nor MPC is not honoring the agreement ...
Entity
Gateway Computers -MPC Computers, Irvine, California, 1
Categories: Computer Dealers
35, Report:
#405867
Posted Date:
Dec 29 2008
Gateway Computors - HSN - Home Shopping Network Gateway Computers Refuse to Credit Me for My Return Internet
I purchased a Gateway notebook through HSN. I started having problems the day Igot it and wanted to return it. I contacted HSN and was told ok to return computer to HSN Returns, Dock-SPC 10, 4697 Crossroads Park Dr.,Liverpool, NY 13088. I sent it through USPS and insured it for $800...
Entity
Home Shopping Network - Gateway Computors, Internet, 1
Categories: Computer Manufactures
36, Report:
#401719
Posted Date:
Dec 16 2008
Gateway Computers - MPC Computers Service & Tech Supoort Non-Existent! Irvine California
Bought Gateway Laptop in October, 2007 with double extended warranty and service contracts - total investment of $1,700.00. Learned shortly hterafter that Gateway had sold its service business to MPC Computers, which went broke this year. The sale took place in Octobrt, 2007! So,...
Entity
Gateway Computers - MPC Computers, Irvine, California, 1
Categories: Computer Manufaturers
37, Report:
#400704
Posted Date:
Dec 13 2008
Gateway Computers Gateway said my laptop had water damage when i sent it in for a blacked out moniter and broken screen hinges wit...
My laptop worked decently for 2 years and 10 months, when the hinges that held the monitor screen in place broke and the LCD screen went black. I checked my warranty and saw that i had 2 months left on my 3 year warranty so i sent it in. I get a call from gateway repair saying the...
Entity
Gateway Computers, Poway, California, 1
Categories: Computer Manufaturers
38, Report:
#388459
Posted Date:
Nov 06 2008
MPC CORP GATEWAY COMPUTERS MPC SHIPPER HOLDING COMPUTER HOSTAGE AND MPC WILL NOT DO ANYTHING NORTH SOUIX CITY South Dakota
Four weeks ago, a M675 notebook computer was sent to MPC for repair. After three weeks of phone calls, I am being told that no products are being shipped. It appears that MPC can only email its shipper. They do not know how to use the phone.
While not admitting or denying the r...
Entity
MPC CORP GATEWAY COMPUTERS, BORTH SOUIX CITY, South Dakota, 1
Categories: Computer Service & Repair
39, Report:
#1034104
Posted Date:
Nov 03 2008
MPC Corp. Gateway Computers Bad Warranty Work Sioux City South Dakota
MPC has not been able to fix my computer in 90 days. I have shipped it to them twice and they have sent people to my site 3 times and still cannot fix it. Now they say it needs memory which they have not been able to get in 3 weeks but they cannot even tell what month the memory wi...
Entity
MPC Corp. Gateway Computers, Sioux City, South Dakota, 1
Categories: Computer Service & Repair
40, Report:
#385615
Posted Date:
Oct 28 2008
Gateway Inc. Gateway Computers are Terrible: Irvine California
I purchased a Gateway laptop computer during the summer of 06 from Best Buy, and it functioned adequately for about seven months. Then, somehow the adaptor became rusted and I had to buy a new adaptor because Gateway refused to send me a replacement. I could not send my computer in ...
Entity
Gateway Inc., Irvine, California, 1
Categories: Computer Service & Repair
41, Report:
#379735
Posted Date:
Oct 09 2008
Gateway Inc Gateway Customer Service STINKS! N Sioux City South Dakota
I have a Gateway NX570S laptop which has a power connection failure. New ac adapter cords DO NOT fix the problem. The power connection port is failing internally (like it needs to be resoldered). Gateway can't figure out how to send an EMPTY SHIPPING BOX to my post office box so ...
Entity
Gateway Computers, N Sioux City, South Dakota, 1
Categories: Computer Manufactures
42, Report:
#369136
Posted Date:
Sep 03 2008
Gateway Computers computer was defective upon delvery, 9 months later computer completely died Irvine California
TO whom this may concern,
Iam wrtiting to you as my last resort, Iam very upset withmy purchase of my gateway Notbook model nx100x.
It was purchased 11/1/2007. From the very beginning i should have returned i have nothing but problems with it.
Iam a college stident so i had ...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufactures
43, Report:
#361864
Posted Date:
Aug 12 2008
Gateway Computers Sent items not ordered. Refused to take illegal charges off credit card "because it is Gateway policy". Irvine ...
I ordered a computer from Gateway by using their website. The first thing to arrive was a 6 outlet surge protector which I had not ordered. I telephoned Gateway "customer service" and they agreed that someone at Gateway had signed me up for one of their high profit "protection" pa...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Dealers
44, Report:
#361807
Posted Date:
Aug 12 2008
Gateway Computers Gateway is a scam! Magna Utah
Last February I had purchased a lap top from Gateway computers. In May, my laptop stopped charging so i called the number on the back of my lap top which also happened to be long distance. i spent several minutes talking to the people at the customer service department. they told me...
Entity
Gateway Computers, Magna, Utah, 1
Categories: Computer Manufactures
45, Report:
#355043
Posted Date:
Jul 24 2008
Gateway Computers Will honor warranty and repair or replace my computer Irvine, California
I bought a Gateway computer model GM5632E at Best Buy in New York back in January 2008. I noticed immediatly that the computer re-booted itself randomly for no apparent reason. Being busy, I missed the 7 day window to return it to the store. I then contacted Gateway directly, and...
Entity
Gateway Computers, Irvine, California, 1
Categories: Computer Manufaturers
46, Report:
#341175
Posted Date:
Jun 25 2008
Gateway Computers Warning do not buy a gateway product if you may need customer support Internet
I bought a $2200 laptop from Gateway and needed a new hard drive as the one it came with was too small. I then bought new hard dive but needed my operating systems disk copy. I called Gateway Arizona #800 customer support on jun 3 and was told they would send my copy for free in 3...
Entity
Gateway Computers, Internet, 1
Categories: Computer Manufactures
47, Report:
#340059
Posted Date:
Jun 13 2008
Gateway Computers Customer pays when refuses to commit fraud for Gateway Irving Texas
On or about 3/27/2008 I purchased a laptop computer from Gateway phone sales department after a lengthy conversation and chat session with the salesman.
On 04/01/2008 I received the package by UPS. I immediately expressed my concerns over the damage to the exterior of the box to t...
Entity
Gateway Computers, Irving, Texas, 1
Categories: Computer Fraud
48, Report:
#336930
Posted Date:
Jun 04 2008
Gateway Computers CS Agent Steve Badge #GWEM5064 WORST CUSTOMER SERVICE EVER THEY DO NOT CARE ABOUT THEIR CUSTOMERS Sioux City Sou...
I called customer svc because my power cord for my laptop stopped working and my battery doesn't hold a charge for more then 30-40 minutes. My $1000.00 computer is only a year old. I spoke with Steve, Badge # GWEM5064, he was so beligerent, rude and condescending and told me that I...
Entity
Gateway Computers, Sioux City, South Dakota, 1
Categories: Computer Dealers
49, Report:
#325885
Posted Date:
Apr 14 2008
Gateway Computers - Wade E., Manager, Consumer Escalations Will Not Exchange Fire Hazard Laptop Battery Which They Have Voluntaril...
I called to report on a laptop battery which was seriously overheating which I found on their own website that they had voluntarily recalled in May 2007. I spoke to their customer support agent who asked me for the serial number. I told her that there was no serial number on the bot...
Entity
Gateway Computers, Internet, 1
Categories: Computer Manufaturers
50, Report:
#325764
Posted Date:
Apr 13 2008
Gateway Computers Best Buy/Worst Service Niles Illinois
Kathleen Weimar
Office of the Attorney General
100 W Randolph St
Chicago, IL 60601
Ms. Weimar,
These ongoing negotiations with Gateway are redundant and are bordering on ridiculous. How many times do I have to address the same issues that have been pres...
Entity
Gateway Computers, Nationwide, 1
Categories: Corrupt Companies
