1, Report:
#1481240
Posted Date:
Jul 01 2019
jfax efax.com They refuse to cancel a recurring subscription that I am not even sure I signed up for. Los Angeles California
There has been a recurring charge on my American Express bill for efax.com services.
I tried to cancel the recurring charge by calling on June 28th and then having an online chat from their website on June 30th. They refuse to cancel the charge after I give them my name, address...
Entity
Categories: Online business
2, Report:
#1336092
Posted Date:
Nov 01 2016
Efax j2global.inc Credit Card Fraud Internet
We had subscibed to maxemail.com for many years for faxing service and never had a problem. We have had no reason to use their services for the last few months but had been happy to continue our subscription for the times we might want to use it. We just noticed a charge for $17 on ...
Entity
Categories: Credit Card Fraud
3, Report:
#1306705
Posted Date:
May 20 2016
myfax.com/j2 global/fakruz zuman SCAM COMPANY-SERVICES DO NOT WORK AND THEY KEEP CHARGING YOUR CREDIT CARD AFTER YOU TOLD THEM NUMEROUS TIMES TO REMOVE IT Internet
I was searching for a reputable/reliable efax service for my business. Efax.com provided a free trial as long as you entered your credit card--BIG MISTAKE DON'T EVER DO THIS. I still after weeks and weeks cannot get them to remove my credit card information and they keep billing...
Entity
Categories: Consumer Services
4, Report:
#1190958
Posted Date:
Nov 24 2014
Efax j2 Global®, Inc., 6922 Hollywood Blvd., 5th floor, Los Angeles, CA 90028, USA Still Ripping People Off in Global Internet Scam Los Angeles, CA Internet
It seems that people have given up on recovering anything since there are no reports on Ripoffreport.com in recent years.That doesnt mean that there arent hundreds of current complaints on several other complaint websites.Here's my story that I described to an attorney whom I have o...
Entity
Categories: Internet Fraud
5, Report:
#1141931
Posted Date:
Apr 26 2014
efax.com No option to cancel after FREE trial Internet
This confirms the outrageous practice of taking credit cards for a trial period and assuming the customer wants to continue after a 30 day trial period.
Efax.com stuck to their terms and conditions when reaching the supervisor at customer service to cancel and ask for the last bill ...
Entity
Categories: Software
6, Report:
#1118998
Posted Date:
Jan 28 2014
Metrofax.com J2 Global Inc.Efax.com Metrofax Not Working Properly I'm Told It's My Fault - They're Deceitful! Los Angeles California
Metrofax used to be great, then they were bought by J2 Global (a subsidiary (or owner) of efax.com). They tried to hide this fact when I called multiple times to see why the fax service wasn't the same and why it looked different and why it didn't function the same way. ...
Entity
Categories: Software
7, Report:
#1101662
Posted Date:
Nov 24 2013
j2® | eFax® | eVoice® | FuseMail® | Campaigner® | KeepItSafe™| Onebox® http://www.j2.com/ Fraud, They say it is cancelled and it will still charged, Worst service, Wont refund, thats the policy florida
Efax.com is the worst service ever you can get. all other are much better and have a great personals working there. even you cancelled they wont stop the services. unless you keep looking at ur CC statement. I called and cancel the services and they dont have anything showing that i...
Entity
Categories: Credit Card Fraud
8, Report:
#1087916
Posted Date:
Sep 28 2013
J2 Global eFax 30 day free trial period promised but was charged steeply instead Los Angeles California
I googled for online fax services and found efax.com. The efax sales agent who answered the phone suggested I sign up for a 30 day trial period. You won't be charged until the 30 day trial expires, except for a $1.00 charge to test your account. You may cancel anytime during t...
Entity
Categories: Internet Services
9, Report:
#1061618
Posted Date:
Jun 24 2013
Efax Efax.com charged over $900.00 to our credit card fraudulently and refuses to refund Hallandale FL
On May 27 2013 We have noticed that we have been charged $16.95 every month for fax service which was did not exist since July 2008 due to fax number ported to another company, the charge was for about 58 months, we did not see that before since we do have 1 other number that i...
Entity
Categories: Internet Service Providers
10, Report:
#1046971
Posted Date:
Apr 29 2013
Myfax.com Efax.com Fraudulent Charges, Misrepresentation; False Advertising! Internet, California
MYFAX.COM / Efax.com fraud and misrepresentation,advertises free trialentices you for credit card info and immediatley starts putting charges on card!
What they do is allow your first fax to go thru ; then subsequent ones with attachments they will say your fax did not go t...
Entity
Categories: Internet Fraud
11, Report:
#1038012
Posted Date:
Mar 26 2013
efax.com j2 Global Don't cancel my 30 days trial Los Angeles, California
Be aware of this company, I have signed for the 30 days trial and I realized after a week that the service wasn't for me.
I tried since then terminate my account by sending them 3 emails and by using their chat system.
When I started my trial I have chosen a Switz fax num...
Entity
Categories: Internet Services
12, Report:
#1022597
Posted Date:
Mar 02 2013
efax.com en.efax.com Cannot cancel my free account and now they wanna bill my credit card !!! Internet
I have tried their free one month period of efax services and I did not like it at all !! Could not get even a single fax through... Anyway tried to contact for cancelling my subscription where I put my credit card there and they replied saying to call them !!! I cannot call them fr...
Entity
Categories: Telephone Companies
13, Report:
#938057
Posted Date:
Sep 10 2012
RingCentral.com Ring Central, RingCentral Lied to me several times about service and feature. They claimed to issue a refund. Then they called to see if they could help.. no refund. Another Lie! Internet
I saw them on a gmail Ad that was most likely triggered because I was looking at an eFax.com email. It had a great price. I called. Told them I was with eFax.com and their price was much better.
They Confirmed my number was portable and that it would take...
Entity
Categories: Internet Services
14, Report:
#457440
Posted Date:
Jul 12 2012
EFax.com EFAX Fraud
I was a good customer of efax.com for years, but when I tried to cancel the account, I got bamboozled. Here is an exact copy of my online attempt to cancel the account on May 4, 2009:Welcome to chat.The session has been accepted.{- Stanley K.} Hello, Jeff. Welcome to j2 Global onli...
Entity
Categories: Communications & Networking
15, Report:
#863721
Posted Date:
Apr 04 2012
eFax try efax 30 days for free! but after 5 months i saw my unwanted (and unknow) monthly bill of 13,5 (70 tot), Internet
First: i search for a free service - to send fax by web. I saw efax.com: they say: Try for free for 30 days. In registering you need to write your credit card detail (they write for: avoid fraudulent you of the service....) I used probably the first and only time in september 2011. ...
Entity
Categories: Courier Services
16, Report:
#833489
Posted Date:
Feb 03 2012
Global Communications, INC Trustfax.com, Efax.com, smartfax.com RAISED RATES FOR NO REASON, DOUBLED MY GUARANTEED RATE THAT THEY PROMISED WOULD NEVER GO UP! Internet, Internet
I signed up for an E-Fax over 3 years ago and was guaranteed my $4.95 rate would never be raised unless I changed the plan or went over my page amount per month. I received an email stating they appreciated my business for over 3 years, but were forced to raise the rate to $8.95 p...
Entity
Categories: Internet
17, Report:
#715533
Posted Date:
Apr 08 2011
EFAX.com EFax.com Scams, Internet
From your website, it looks like I am not the first to be scammed by this company.
They offered a free trial to test out their fax services which turned out not to be free at all. I was supposed to get one month free with 30 pages of out going faxes. I physically sent out 27 page...
Entity
Categories: Internet Services
18, Report:
#706640
Posted Date:
Mar 16 2011
j2 Global j2 Global Communications Internet Fraud, Theft of Money Los Angeles, California
On September 10, 2010 I signed up with eVoice through efax.com. They had a link offering a 6 month free trial of eVoice.
On February 25, 2011, I received an email telling me my free trial was about to expire. I replied immediately to that email requ...
Entity
Categories: Internet Fraud
19, Report:
#665022
Posted Date:
Nov 24 2010
efax.com efax spyware? Cannot remove program/icon from desktop on a Mac, Internet
I use a Mac and no longer use the efax service. However, nearly every time I use my computer, an annoying pop-up efax messenger for Mac window. I have tried everything to get the application off my computer. I have called efax technical support a number of times. I spoke with s...
Entity
Categories: Internet
20, Report:
#519988
Posted Date:
Nov 05 2009
Efax - J2 Global Communications eFax Corporate Internet fax service Internet
Beware of eFax.com. We are a medical office and have (now had) an eFax.com account. We use this internet fax service to scan documents from our office fax machine and store them in our computer data base email storage file. We then will email the private personal m...
Entity
Categories: Internet Services
21, Report:
#461809
Posted Date:
Jun 15 2009
EFAX - EFAX.COM scam artists charged me for free trial Orlando Florida
What a den of thieves. I applied for the free trial and was charged for their regular monthly fee. I tried to cancel and it was like pulling teeth. I was on the phone with people who barley spoke a lick of english. I finally gave up in frustration. Dont do business with them the...
Entity
Categories: Advertising / Deceptive
22, Report:
#353964
Posted Date:
Aug 25 2008
J2, EFAX.com EFAX.COM 30 Day Free Trial IS NOT FREE!!! Cancelling your subscription is nearly IMPOSSIBLE! Los Angeles California
DO NOT SUBSCRIBE TO EFAX.COM!!!
Hi all,
I made the critical mistake of signing up for Efax.com on June 17th, 2008. They advertised a 30 day free trial for free internet faxing, which I signed up for. As it turns out, the 30 day free trial IS NOT FREE, and I was charged a total...
Entity
Categories: Internet Fraud
23, Report:
#344624
Posted Date:
Aug 18 2008
J2 Global - J Connect - J2 ConnectJ2 - Global Communications Extreme Difficulties In Cancellation Website Inoperability -Concerted Efforts to Preclude Cancellation Hollywood California
J2.com J2connect.com J2global.com efax.com ........ I have been struggling to cancel this service since February 2008. I have uncovered a few interesting things.
#1. California BBB gives them an F rating and acknowledges frequent customer service failures. The BBB con...
Entity
Categories: Internet Services
24, Report:
#203185
Posted Date:
Jul 27 2006
EFax.com - J2 Global Communications Ripoff Termination WITHOUT Notification! Privacy & Data Security Breach! Sloppy Poorly Trained Customer Service Los Angeles California
eFax.com terminated my 4+ year old account WITHOUT notification! After MONTHS of (supposedly) errant 'suspension' warnings, THAT I WAS TOLD TO IGNORE, I failed to receive several private, confidential fax communciations with proprietary information and pricing. After submitting a '...
Entity
Categories: On-Line Business
25, Report:
#190767
Posted Date:
May 10 2006
J2 Efax.com - EJ2 Efax.com ripoff Internet *EDitor's Suggestions on how to get your money back into your bank account!
According to my ever trusty NetSpend Online Email Notification I was notified of a withdraw of 65.75 from my account cc card. When I called, a person from India answered the phone, and took my information. Then I was transferred to Level 2 Support. He took my reference number, then ...
Entity
Categories: Computer Software