1, Report: #1523390
Posted Date: Dec 21 2022
Cox Communications Imposed absurd $25 charge Phoenix Arizona
They charged a $25 “returned payment fee” when my easypay credit card payment didn’t go through because card number had changed. I had to spend a long period of time on the phone and text messaging an agent in an effort to get the charge credited. I’m still not sure if it wi...
Categories: cable company, Cable,internet and home phone
2, Report: #1511325
Posted Date: Aug 26 2021
cox communications Removed my cable box from the account and wants me to pay to put the cable box back on my account, though it was cox error las vegas nevada
My internet hasn't worked for two weeks. I also have CenturyLink internet, so I just switched over to Centurylink, so I can continue working from home. I then noticed that my cable also stopped working because I didn't have cox internet working. The cable box wouldn't work with Cent...
Categories: Service Provider
3, Report: #1498671
Posted Date: Aug 12 2020
COX COMMUNICATIONS, CO. LAS VEGAS COX CABLE LAS VEGAS They scheduled an appointment to install their TV Cable, Internet, and phone bundle but did not show up. LAS VEGAS NEVADA
4, Report: #1496150
Posted Date: Jun 09 2020
Cox communication Cox communications These guys can not figure out how to activate a new modem and I’ve spent my whole evening on the phone with them. What a joke
I can't believe the lack of ability. I'm trying to activate my new modem and have talked to 5 different people at Cox .
5, Report: #1494620
Posted Date: Apr 30 2020
Cox Communications Cox Cable Cox overcharges existing customers and increases prices!!!!! Phoenix Arizona
I have been continually calling Cox to have my internet lowered. I am always told “Ohh we can’t do anything because you’re under contract.” Every month the pricing on my contact continued to increase, even though I was supposedly “Locked into a contact price” I am curren...
Categories: Advertising, Internet, Online Advertising
6, Report: #1493883
Posted Date: Apr 10 2020
Cox Communications Cox Communications, COX CABLE , COX CABLE I need a good attorney ,false advertising and abuse or product services cable,internet,phone ATLANTA GA
When i first started signed up with Cox cable my bill started at $170-$180 now it is $300 dollars a month, i have been a customer with them for over 4 years now and never even received a free upgraded remote control , i only have basic cable, high speed internet and phone with a few...
Categories: Cable,internet and home phone
7, Report: #1491331
Posted Date: Feb 06 2020
Cox Communications Set up an email to pay a bill for unknown account San Diego California
On feb 3 2020 I received a letter from cox communications addressed just in my first and middle name stating I needed to create a log in to pay a bill. I called cox communications collection department and spoke to Amanda at 1 877 984 0170. I gave her my information and she told me ...
Categories: Internet Fraud
8, Report: #1480236
Posted Date: Jun 11 2019
Cox Communications Cox Enterprises, Cox Media offer $50.00 Prepaid Credit card for signing up internet service Atlanta GA
I received a postcard in the mail to come back to Cox Communications for internet services. I called the provided telephone number. The Cox representative signed me up to recieve the promotional $50 Prepaid card because I came back to them. I received an email from Cox confirmin...
Categories: Internet sales and Marketing, Internet provider, internet sales, Internet
9, Report: #1477142
Posted Date: Apr 15 2019
Cox Communications Cox Communications is a ripoff! They stole my money! San Diego CA
I have been trying for several years to get 2 billing disputes resolved with Cox Communications. The first is a fraudulent charge on an address that I did not live at. A few years ago, I filed complaints with the executive response team. They told me it would be resolved. It never w...
Categories: Telecom, Internet provider
10, Report: #1474229
Posted Date: Feb 25 2019
Cox Communications Cox Homelife Cancelled a vital feature.
I've been a Cox Homelife subscriber for 8 years and today I found out that they no longer offer CVR playback for my security cameras on their web portal unless I'm using a smartphone app. I am a disabled shut in and cannot afford additional expenses. I informed Cox Homel...
Categories: Security Services
11, Report: #1473652
Posted Date: Feb 18 2019
Cox Communications Increasing prices every couple of months. I was given a new rate plan a couple of months ago by the Loyalty Dept which would be good for 12 months but here it is a couple of months later and was increased again. This happens consitently. Phoenix Arizona
Back in August 2019 my bill went up and can't afford it becasue every couple of months this happens. So i spoke to the Loyalty Dept after speaking to customer service and referred to them as the only people who could help me. They were able to offer me a plan where it would inc...
12, Report: #1471111
Posted Date: Jan 10 2019
cox communications Lie to about servies I get and price Phoenix Arizona
Over the last few years I have been been told one thing about what I would be receiving and the price and when agreeing it ends up the service was not what I was told it would be. Then the next service rep would tell me the last rep was worng and would do something else that was...
13, Report: #1469235
Posted Date: Dec 12 2018
Cox Communications Cox Cable Charging for services that they disconnected. Refusal to allow me to cancel services. Oaks Pennsylvania
They will not allow me to cancel services when I asked them. They also cut off my services after I paid past-due amount and they keep billing me after they terminated services and they leave phone line on but cut off cable and internet and when they found out we had signed up with A...
Categories: Cable Companies
14, Report: #1467178
Posted Date: Nov 12 2018
Cox Communications They are deliberately resetting the box and blocking the signal Atlanta Georgia
I wish to make a consumer complaint against Cox Communications because I am paying for a service from them that I am not really receiving. I am paying them for television, internet and telephone services yet they are somehow blocking the signal from coming to my apartment for hours ...
15, Report: #1466533
Posted Date: Nov 04 2018
Cox Communicatons COX False Deceptive Adverstements Phoenix Arizona
Sadly, I find I have to write these types of complaints more now than 10 years ago. It’s rare that I write about outstanding service. We, the people and government of U.S.A. (F.C.C/F.T.C/C.F.P.B etc.) were created to be the watchdogs and protect the consumer from the BLATANT,...
16, Report: #1465166
Posted Date: Oct 21 2018
Cox Communications Cox Homelife Comcast Forged my signature while I was on life support to install Homelife in my house without my consent and charge me a cancellation fee without installing anything. Internet
I was hospitalised on September 4, 2017 with a massive GI bleed into my heart and liver. I was intimated and given an emergency tipps procedure after being air lifted to Banner Good Samiritan. Having bled out, I required 33 transfusions while in a medically induced coma over the fol...
17, Report: #1461523
Posted Date: Sep 19 2018
Cox Homelife Cox Communications scamed us (Homelife security). new orleans la.
My wife and I purchased the Cox Homelife Security system about 6 months ago. We paid over $1,300.00 for six camera's to be installed. From day one the camera's wouldn't work properly along with the two door alarms. We had over eight technicians over to our ho...
Categories: Cox communication Homelife security system
18, Report: #1459224
Posted Date: Sep 03 2018
Cox Communications Bait and switch Arizona
Worst customer service ever! 9-2-18: Tried chat because I couldn't get logged on to my online Cox account. Was asked security question about name of my first pet. I have never owned a pet, but representative said there was an answer there. Since I didn't know the answer, she could n...
19, Report: #1442183
Posted Date: May 09 2018
jtracker.com , centraldispatch.com Cox Automotive Dealertrack Manheim Auto Auction They Provide Crap Dispatch Software to the Auto Transport Industry
www.centraldispatch.com and www.jtracker.com need to be purchased by someone who cares about the auto transport industry and those hard working brokers and carriers that move cars across this country. Cox Automotive, the current owner, needs to be taken out behind the woodshed and g...
Categories: Auto Transport Dispatch Software
20, Report: #1438887
Posted Date: Aug 30 2018
Cox Communications Made unauthorized transaction from bank account Wichita KS
After making a call to stop an auto payment a week before due date, they went ahead and took monies from my bank account. Called to get that refunded, agent told me it would be no problem and that it would take 24hours to get refunded. 4 days later it has not been refunded. Called a...
21, Report: #1434025
Posted Date: Mar 13 2018
Cox Communications On Demand Bait and Switch Mesa Arizona
Went to watch an on demand show - Timeless - NBCIt showed all the episodes of season 1 available on demand to watch - nothing about any charge.I watched the pilot and the 2nd episode. When I went to watch the 3rd episode the rest of season 1 came up with the word BUY on each ep...
22, Report: #1432290
Posted Date: Mar 07 2018
Cox Communications Cox Sollutions Store They ignored their promotional promises and intcreased the fee Lafayette Louisiana
I received a promotion from Cox by mail for Internet, TV, and phone services, with no contract for 2 years at an excellent price plus having a $100 prepaid VISA. I accepted the offer and had the services installed. My first hint of a scam occured when the VISA did not arrive. I call...
23, Report: #1040231
Posted Date: Feb 07 2018
CrimShield, Inc Breaking News Emails from Clients with Social Security Card, Driver License, DOB's Are Aliased To Workers Gmail - Hotmail - Yahoo Personal Emails Accounts Mesa, Arizona
Editor’s Comment: 02/07/2018 -. Ripoff Report believes in transparency and the more information the better. In this instance, there has been court action regarding this subject Report. We believe it important to note that not all Court Orders are alike.&nbs...
Categories: Courier Services
24, Report: #1426266
Posted Date: Jan 31 2018
Cox Communications, Inc. Cox Media Cox Enterprises Passing the Buck . . . Denial of SERVICE PROVIDER ?! Nationwide
I moved into an apartment; It is clear in the lease that apartment at this complex come with cable sevice as part of the monthy rental. After noticing unsual patterns with shows and commercials, I decided to contact Cox Media and make an inquiry. The live chat supoort sa...
Categories: Infomercial Programming, Media, Digital Media, Questionable Activities
25, Report: #1416593
Posted Date: Dec 13 2017
COX Communications COX Cable Predatory price gouging Arizona
My mother passed away. We disconnected her COX service without problems. On returning a cable box, we were informed that three boxes were still missing. The total charges for these three boxes was 757 dollars. I know two of these boxes were returned by us a few years ago. Who knew w...