1, Report:
#1448686
Posted Date:
Jun 23 2018
Blue Star Cruises Celebration Cruises misrepresentation of services Orlando Flordia
Purchased vacation package from Blue Star to travel on November of 2017. Less then a week before the trip, they called and told us the cruse ship was being used by FEMA in Pota Rico but they had a replacement ship and we would still be able to take our vacation.
We get to Flordia to...
Entity
Blue Star Cruises, Orlando, Flordia,
Categories: Cruises
2, Report:
#1440415
Posted Date:
Apr 26 2018
Blue Star Cruises Grand Celebration Bahama Cruise sold a VIP experience cruise FL Florida
I was awarded a cruise aboard the brand new Grand Celebration Ship departing from West Palm Beach to Grand Bahama Island. I then later upgraded the cruise to the VIP extended stay experience. I paid $647 with parameters to book the cruise with a 30-60 day notice. The total pac...
Entity
Blue Star Cruises Grand Celebration Bahama Cruise, FL,
Categories: Cruise Ships
3, Report:
#1414705
Posted Date:
Dec 02 2017
grand celebration.com blue star cruises / reservations confusing and misleading vacation packages Fort Lauderdale Florida
As other complaints have stated, they cold call you offering discounted cruises etc. I was interested at the time to look into vacations so we considered their offer. My wife doesn't have the needed documents to travel to the bahamas at the time so I asked for just a florida stay. N...
Entity
grand celebration.com, Fort Lauderdale, Florida,
Categories: Car Rentals, Cruises
4, Report:
#1411493
Posted Date:
Nov 12 2017
Blue Star Cruises Grand Celebration Did not deliver to us what we paid for. Fort Lauderdale Florida
We got a call from Blue Star Cruises in Feb 2017. It took me an hour to finally agree to this vaction. We were told we would go to Fort Lauerdale for 2 days,cruise to the Bahamas on the Grand Celebration, stay in the Bahamas and then cruise back to Fort Lauderdale. ...
Entity
Blue Star Cruises, Fort Lauderdale, Florida,
Categories: Boat Cruises, Cruise Ships
5, Report:
#1407366
Posted Date:
Oct 19 2017
BLUESTAR CRUISES BLUE STAR CRUISES - BAIT AND SWITCH SCAM Tampa Florida
Consumer's Original Complaint :BLUE STAR CRUISES - BAIT AND SWITCH SCAM Extremely rude customer service supervisors Supervisor claims she has no supervisor that she answers to.This business “BLUESTAR CRUISES” is a total SCAM, they mispresent the real facts and the fine details o...
Entity
BLUESTAR CRUISES, Tampa, Florida,
Categories: Cruises
6, Report:
#1403325
Posted Date:
Sep 30 2017
Blue Star Cruies They sold us an 8 day trip iincluding a 2 day stay in the Bahamas. When I called to make the reservations they added another $600 in fees and taxes when they had told my husband he had pain in full for $999.00. West Palm Beach Florida
We received a phone call about this wonderful vacation opportunity. We would have to spend 90 minutes touring time shares, but then we would stay two nights in Ft. Lauderdale, all meals included and then drive to Palm Beach and board the Grand Celebration Cruise ship for a two...
Entity
Blue Star, Nationwide,
Categories: Cruises
7, Report:
#1401755
Posted Date:
Sep 22 2017
Blue Star Cruises Grand CelebrationFt. Lauderdale Welcome CenterRamada Inn Ft Lauderdale Cancelled our vacation without notifying us, no refund, no comparable replacement offered. Internet
We purchased a vacation from Blue Star Cruises for 2 nights in Ft Lauderdale at a 4 star resort, board the Grand Celebration for a 1 night cruise in a CAT 4 Outside cabin upgrade to Grand Bahama Island and a 2 night stay at Parrot Bay then return to Florida aboard the Grand C...
Entity
Blue Star Cruises, Internet,
Categories: Travel Services
8, Report:
#1388687
Posted Date:
Jul 28 2017
Blue Star Cruises LLC Grand Celebration Cruises ; chantel Refused to extend cruise per contract terms Tampa Florida
To whom it may concern,On 2/24/2016, I booked a cruise through Blue Star Cruises for the Grand Celebration Bahamas that had the following contract terms:Put down a deposit of $193Remaining balance of $75 to be paid upon formal booking through reservations with option to add other am...
Entity
Blue Star Cruises LLC, Tampa, Florida,
Categories: Cruises
9, Report:
#1372854
Posted Date:
May 12 2017
Blue Star Cruises Grand Bahamas 3day 2 night cruise $118 Charged me $118 for a 3day 2 night cruise then when I try to schedule the cruise I was informed I am not eligible for the cruise unless I pay for a 2 night stay in a Florida hotel. West palm Beach/Tampa Florida
Blue Star Cruises sold me a 3day 2 night cruise out of west palm. I purchased this May 16, 2016 and was immediately emailed a letter of guarantee. I was informed I would need to schedule this cruise 60 days in advanced.
With a 62 day notice I called to schedule my 3day 2 night ...
Entity
Blue Star Cruises, Internet,
Categories: Cruises
10, Report:
#1372621
Posted Date:
May 11 2017
Blue Star Cruises Orlando Promotions This has to be a scam Orlando according to the agent Not sure
I receive a call daily at least 10 times a day from this company. I have asked them repeatedly to stop calling but they won't and unfortunately, even the agent I spoke to told me he doesn't know their real phone number. They use a local number that belongs to someone else (in my...
Entity
Blue Star Cruises,
Categories: Boat Cruises
11, Report:
#1358713
Posted Date:
Feb 27 2017
Blue Star Cruises Grand Celebration Deceptive telephone sales, omission of requirement to attend sales presentations Ft Lauderdale, Fla Ramada Welcome Center Florida
I was called by a pollster, who said answer 2 questions and win a free cruise to the Bahama. I had just retired and looking for vacation. They offered upgrades such as 2 days in Ft Lauderdale and 2 days in Orlando, a rental car, 2 days on thr Island, all inclusive, etc, I ended up p...
Entity
Blue Star Cruises, Nationwide,
Categories: Cruise Ships
12, Report:
#1311960
Posted Date:
Jun 17 2016
Blue Star Cruises Blue Star Cruise LineGrand Celebration Deceptive Practices Internet
Blue Star Cruises called me and offered me a cruise deal, which I accepted, but the charges turned out to be much more than I was told or anticipated. I don't mind paying for tips and port charges, which I did, because I know they are standard on every cruise. But I was lead to beli...
Entity
Blue Star Cruises, Internet,
Categories: Cruise Ships
13, Report:
#1308815
Posted Date:
Jun 01 2016
Blue Star cruises Nationwide
First of all this is in no way shape or form a Scam in any way possible. And it's not telemarketing by any means. Florida is the number one travel destination. It's not unusual to sell cruises or any vacation period. Hotels and resorts would not accept vouchers for dining or any o...
Entity
Blue Star cruises , Nationwide,
Categories: Cruises
14, Report:
#1305990
Posted Date:
May 17 2016
Blue Star Cruises Grand Celebration Fraudulent charges on credit card Ft. Lauderdale/Miami Florida Ft. Lauderdale
I received a call from Blue Star Cruise line who were offering me a 3 night cruise for $118 dollars. After spending about 30 minutes on the phone with them, I decided that I did not want to except the cruise offer. They continue to try to pursuade me to except there offer but I re...
Entity
Blue Star Cruises , FL,
Categories: Online Trading
15, Report:
#1305937
Posted Date:
May 17 2016
Blue Star Cruises/ Grand Celebration / Cabb Group LLC SCAM!! Rip-off , Gets your credit card! totally not for real telemarketing! South Daytona Florida
Blue star cruises, the grand celebration and Cabb group LLC is a corrodinated, colaborated SCAM! They say you simply take a survey and then they connect you to a telemarketer who claims you have WON a Free cruise.Then they ask for your credit or debit card info to charge you $...
Entity
Blue Star Cruises/Grand Celebration, South Daytona, Florida,
Categories: Boat Cruises
16, Report:
#1304542
Posted Date:
May 09 2016
Blue Star Cruises Rude, irate, impatient Florida
The representative called me and when I asked what the name of the company so that I can look it up, he just kept offering me more and more deals. He put me on hold for the manager. when I told I was picky about my cruises but I've I went on carnival before, he says that's like be...
Entity
Blue Star Cruises, Nationwide,
Categories: Boat Cruises
17, Report:
#1304509
Posted Date:
May 09 2016
Blue Star Cruises Very disrespectful Palm Beach, Florida
After a survey, you are told that you won a 3 day cruise. You have to pay port taxes of $59 per adult. I paid $118. I was asked if I liked to do land and sea.
When I asked a question, I was connected to a very rude and pushy salesman that kept trying to sell me vacation packages...
Entity
Blue Star Cruises, Internet,
Categories: Tours & Excursions
18, Report:
#1300885
Posted Date:
Apr 20 2016
Blue Star Cruise Thomas Preston Booked a land and cruise trip from Ft Lauerdale to Palm Beach all inclusive then 2 nights on Blue Star and five night all inclusive stay at Grande Lucayan Resort all inclusive including rental car,to be used in next 18 months . Also a separate trip to Mexico for 6days and Five nights,Also would help get cheaper airline ticketsThey have already charged my credit card ,I was told a package would be mailed to my home address ,never arrived,, Fort Lauderdale. Florida By telephone to SC
I received a phone call and told I had been chosen for free land and cruise by Blue Star Cruises,all I had to do is answer three questions about environmental things,Then asked if I had ever heard of this cruise line I answered no,He stated that's why they are doing this promotion ,...
Entity
Blue Star Cruise, Internet,
Categories: Cruise Ships
