2051, Report:
#407919
Posted Date:
Jan 06 2009
HSBC Bank Nevada, N.A ,Best Buy Credit card Rip Off bigger crooks ....should run for offices in US Wood Dale Illinois
I called the Co. because I hadn't seen my check $13.00 go through the bank. When I called, an Indian accented man said that I was very late and had to pay over the phone....$15.00 plus a late fee of 39.00.....I said no I use my electronic banking and will mail another check. I got...
Entity
Categories: TVs & VCRs
2052, Report:
#406938
Posted Date:
Jan 06 2009
Best Buy Geek Squad $299 to fix my computer and didn't!!! St Louis Missouri
11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the tech tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. The...
Entity
Categories: Computer Service & Repair
2053, Report:
#408371
Posted Date:
Jan 06 2009
Genesis Media Labs, Roman Word White Van Scam Katy Texas
My boyfriend was going to his college, Cy-Fair, now called Lone Star, in Katy, Tx, and was approached by someone selling the speakers in the parking lot. The guy asked my boyfriend for $300 initially, and my boyfriend declined. When my boyfriend began to get into his car to leave, t...
Entity
Categories: Sales People
2054, Report:
#407987
Posted Date:
Jan 05 2009
Washington Mutual How Someone Stole Money From My Account and WAMU Didn't Care!! Seattle Washington
I want to share my story with anyone who is banking Washington Mutual. If you are like me, and like to be provided with decent customer service WAMU is not that bank. I understand that my situation had a bit of bad luck involved, but there was absolutely NO EXCUSE why they treated m...
Entity
Categories: Banks
2055, Report:
#396552
Posted Date:
Jan 05 2009
Best Buy Bait & Switch tactics, Charging for unneccessary services, Lying about services! Henderson Nevada
During the frenzy of the black Friday weekend, My boyfriend and I were at the Best Buy store in Henderson, NV (across the street from the Hotel where we were staying) where I witnessed a store employee jump on a platform and try to sell a bunch of laptop computers as if it was an au...
Entity
Categories: Computer Dealers
2056, Report:
#405063
Posted Date:
Jan 04 2009
Best Buy did not honor their extended service warranty and customer service is unacceptable Las Vegas Nevada
I purchased a Westinghouse 32 LCD TV from Best Buy in 2005. When I purchased it I was also offered an extended in home warranty which I bought. It was presented to me as a no hassle, prompt action, repair/replacement insurance that was worth the $400.00.
I started having problem...
Entity
Categories: Television Parts & Services
2057, Report:
#407647
Posted Date:
Jan 04 2009
Best Buy Geek Squad Windows Vista Optimization or optimizer Miami Florida
Traveled to Best Buy on 04/25/2008 after seeing a advertisement for a laptop/notebook computer for $499.99 but all 3 stores in the area had already optimized every single laptop offered for sale at this price for an additional $29.99 with no choice not to have this optimization done...
Entity
Categories: BBB Better Business Bureau
2058, Report:
#407347
Posted Date:
Jan 03 2009
DELL COMPUTER - DELL COMPUTER CORPORATION Charged for parts I did not need ROUND ROCK Texas
I had a problem with my computer and called Dell because it wouldn't start up, I contacted Dell tech support after being on the phone for no less than 2 hours which as the process went on became the norm.
Anyway, the tech diagnosed the problem as being a bad motherboard and said ...
Entity
Categories: Computer Dealers
2059, Report:
#407311
Posted Date:
Jan 02 2009
LHR - Mr. Jamison Very unprofessional workplace, childish culture, sexual harassment and illegal activities abound!!! Hamburg New York
I choose to come to this company after layoffs and downsizing forced me to rethink my position and place of employment at the time. I had originally had LHR on my list of possible employers before 2005 when I stared at my old company so naturally I decided to give them a call when ...
Entity
Categories: Collection Agency's
2060, Report:
#65505
Posted Date:
Dec 31 2008
BuyBest Buy Cranberry Www.bestbuy.com Terrible Service at Store web site and phone service Cranberry Pennsylvania
We went to Best Buy to purchase specific DVD's, that were promoted in a mailing.
We went to the store to buy the DVD's, and were unable to find the ones we were looking for.
We asked the employee to check in the store room to see if the DVD's were back there, they had done thi...
Entity
Categories: Department & Outlet Stores
2061, Report:
#406239
Posted Date:
Dec 30 2008
Best Buy Dont Buy a TV in This Store Beaverton Oregon
3 months ago i walked into this store and few hours later walked out with almost $7000 worth of Merchandised. I have been planning for years to upgrade my house electronics and decided to take advantage of their 3 years 0 interest offer on that day. My biggest ticket items was a 5...
Entity
Categories: TVs & VCRs
2062, Report:
#405326
Posted Date:
Dec 28 2008
BEST BUY SOLD ME A USED COMPUTER ,PRE OWNED BY SOMEONE ELSE,TICKET READ FLOOR MODEL.,VISTA STICKER TORE OFF,BAD BOOT DISC, REFUSE TO CORRECT Brandon Florida
My daughter age 14 worked weekends for months at a local stable , vey hard dirty work catching, tacking up horses. , cleaning, and more. She saved every cent to buy a new computer as I could not afford to buy one.
I took her to Best Buy in Brandon Fl. She wanted a laptop but we ...
Entity
Categories: Audio & Electronics Shops
2063, Report:
#405486
Posted Date:
Dec 28 2008
Bestbuy Deceptive Pratices, Bait and switch $50 Garmin gps coupon Reward Zone Tulsa Oklahoma
Best Buy reward zone sent out a coupon for $50 off of ANY garmin gps unit excluding closeouts, open box items, not valid with any other offer. Valid may 08 through Dec 31,2008
I took the coupon to the store on friday december 26, 2008, I picked out a garmin Nuvi 260w that was...
Entity
Categories: Audio & Electronic Retail Stores
2064, Report:
#395855
Posted Date:
Dec 28 2008
Best Buy Would not fulfill advertised offer Cuyahoga Falls Ohio
On 11/28/2008, The HH Gregg store near Chapel Hill Mall, Cuyahoga Falls, Ohio, offered an LG television Model 42LG70 for $700.00 The nearby Best Buy store offered the same television for $1,299.00 ($500.00 more than HH Gregg) and Best Buy displayed a sign that they would beat any ...
Entity
Categories: Audio & Electronic Retail Stores
2065, Report:
#404481
Posted Date:
Dec 26 2008
Best Buy, Best Buy Store #1044, Deceptive marketing Las Vegas Nevada
I bought an ipod nano from this Best Buy on 12/20/2008. At the time it came with a package deal with a free $20.00 gift card with it. When I was deciding whether to purchase it and also trying to decide on the color, the floor salesperson said that it would be no problem to exchang...
Entity
Categories: Audio & Electronic Retail Stores
2066, Report:
#404885
Posted Date:
Dec 26 2008
BEST BUY big black Friday scam, low staff quality, lack of training Brooklyn New York
Bestbuy is such a scams maker!
Before Black Friday 2008, I picked up the ADs in the front of my house. I saw a model of HP laptop(3gb memory, 160 HDD, 14.1 screen, nothing bundled.) $499 for sale, and there is a option to upgrade 4gb memory, 250gb HDD, 14.1 screen, with an anti-v...
Entity
Categories: Audio & Electronics Shops
2067, Report:
#405014
Posted Date:
Dec 26 2008
Acer America Sold defective computer; Had to take to Best Buy to get hard drive replaced; Must wait 2 wks for Acer to ship boot disks San Jose California
Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy c...
Entity
Categories: Computer Service & Repair
2068, Report:
#405013
Posted Date:
Dec 26 2008
Acer America Sold defective computer; Had to take to Best Buy to get hard drive replaced; Must wait 2 wks for Acer to ship boot disks San Jose California
Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy c...
Entity
Categories: Computer Service & Repair
2069, Report:
#385003
Posted Date:
Dec 26 2008
BEST BUY - CEASAR'S BAY As manufacturers of many brand name computers have confirmed that they package and send ORIGINAL recovery discs with every single computer they send out to be sold and mass distributed as a third party entity such as Best Buy. Bootleg inoperable recovery discs cannot be read because computers are altered through disc imaging. Brooklyn New York
Buying computers straight from the manufacturer cannot be stressed enough. As manufacturer's include ORIGINAL recovery discs not disk image copies or bootleg of recovery discs. In addition these authentic recovery discs sold by manufacturers can be counted on for reformatting and re...
Entity
Categories: Sales People
2070, Report:
#57513
Posted Date:
Dec 26 2008
Best Buy ripoff, incompetent, mail-in rebates Arlington Virginia
The following is a copy of 2 letters I sent to Best Buy Customer support based on dissatisfaction from the return policies and incompetence of staff members. I NEVER heard back:
From the desk of Ryan Buckner
Arlington VA
March 3, 1999
Best Buy Customer Care
To Whom It May...
Entity
Categories: Audio & Electronics Shops
2071, Report:
#378337
Posted Date:
Dec 26 2008
Best Buy Golf Supply Horible Customer Service personal Orangevale California
I placed an order with you guys around the 5th of September. This was my first order with you, even though I have been making clubs for myself and friends for 15 years. After I had my selection in the cart and then proceeded to enter my name in check out box. When everything was sai...
Entity
Categories: Sporting-good Manufactures
2072, Report:
#404664
Posted Date:
Dec 26 2008
Best Buy Auto Sales, Best Buy In Town Auto Sales Take Customers Money But Give Run Around About Refund Philadelphia Pennsylvania
I brought a car from BEST BUY Auto Inc. on December 6, 2008. On December the 12, 2008 I had received a call on my answering machine asking me to call about the car. When I called Kevin told me that in order to keep the car I would need a co-signer. When I initially brought the car I...
Entity
Categories: Auto Dealers
2073, Report:
#403382
Posted Date:
Dec 24 2008
Best Buy Won't honor Perfromance Service Plan and inept Geek Squad Aurora Colorado
About 2 years ago we purchased a 50 TV, surround sound, and 4 yr. extended service plan from the local Best Buy store. We spent $3,400.00.
The trouble started about 5 months ago when we changed cable providers and the surround sound failed to play the digital sounds in any manner...
Entity
Categories: TVs & VCRs
2074, Report:
#393729
Posted Date:
Dec 24 2008
Best Buy Golf Supply Physical Business Address Doesn't Exist Orangevale California
recently placed an online order with this company and needed to make a change to that order. first attempted to contact them via the internet, with no response. then placed several phone calls and again no response. learned via the internet that they were located less than 5 miles f...
Entity
Categories: Sporting Goods
2075, Report:
#404371
Posted Date:
Dec 23 2008
Geek Squad Appliance Repair Never Use This Service Aurora Illinois
Day 1 - I called the Geek Squad to repair my 5 yr old refrigerator that stopped working. The customer service person could not navigate the system to get an appointment for me.
Day 2 - No-one calls me back to set up appointment, so I call back re-explain my entire situation agai...
Entity
Categories: Specialty Stores