2051, Report:
#65505
Posted Date:
Dec 31 2008
BuyBest Buy Cranberry Www.bestbuy.com Terrible Service at Store web site and phone service Cranberry Pennsylvania
We went to Best Buy to purchase specific DVD's, that were promoted in a mailing.
We went to the store to buy the DVD's, and were unable to find the ones we were looking for.
We asked the employee to check in the store room to see if the DVD's were back there, they had done thi...
Entity
Categories: Department & Outlet Stores
2052, Report:
#406239
Posted Date:
Dec 30 2008
Best Buy Dont Buy a TV in This Store Beaverton Oregon
3 months ago i walked into this store and few hours later walked out with almost $7000 worth of Merchandised. I have been planning for years to upgrade my house electronics and decided to take advantage of their 3 years 0 interest offer on that day. My biggest ticket items was a 5...
Entity
Categories: TVs & VCRs
2053, Report:
#405326
Posted Date:
Dec 28 2008
BEST BUY SOLD ME A USED COMPUTER ,PRE OWNED BY SOMEONE ELSE,TICKET READ FLOOR MODEL.,VISTA STICKER TORE OFF,BAD BOOT DISC, REFUSE TO CORRECT Brandon Florida
My daughter age 14 worked weekends for months at a local stable , vey hard dirty work catching, tacking up horses. , cleaning, and more. She saved every cent to buy a new computer as I could not afford to buy one.
I took her to Best Buy in Brandon Fl. She wanted a laptop but we ...
Entity
Categories: Audio & Electronics Shops
2054, Report:
#405486
Posted Date:
Dec 28 2008
Bestbuy Deceptive Pratices, Bait and switch $50 Garmin gps coupon Reward Zone Tulsa Oklahoma
Best Buy reward zone sent out a coupon for $50 off of ANY garmin gps unit excluding closeouts, open box items, not valid with any other offer. Valid may 08 through Dec 31,2008
I took the coupon to the store on friday december 26, 2008, I picked out a garmin Nuvi 260w that was...
Entity
Categories: Audio & Electronic Retail Stores
2055, Report:
#395855
Posted Date:
Dec 28 2008
Best Buy Would not fulfill advertised offer Cuyahoga Falls Ohio
On 11/28/2008, The HH Gregg store near Chapel Hill Mall, Cuyahoga Falls, Ohio, offered an LG television Model 42LG70 for $700.00 The nearby Best Buy store offered the same television for $1,299.00 ($500.00 more than HH Gregg) and Best Buy displayed a sign that they would beat any ...
Entity
Categories: Audio & Electronic Retail Stores
2056, Report:
#404481
Posted Date:
Dec 26 2008
Best Buy, Best Buy Store #1044, Deceptive marketing Las Vegas Nevada
I bought an ipod nano from this Best Buy on 12/20/2008. At the time it came with a package deal with a free $20.00 gift card with it. When I was deciding whether to purchase it and also trying to decide on the color, the floor salesperson said that it would be no problem to exchang...
Entity
Categories: Audio & Electronic Retail Stores
2057, Report:
#404885
Posted Date:
Dec 26 2008
BEST BUY big black Friday scam, low staff quality, lack of training Brooklyn New York
Bestbuy is such a scams maker!
Before Black Friday 2008, I picked up the ADs in the front of my house. I saw a model of HP laptop(3gb memory, 160 HDD, 14.1 screen, nothing bundled.) $499 for sale, and there is a option to upgrade 4gb memory, 250gb HDD, 14.1 screen, with an anti-v...
Entity
Categories: Audio & Electronics Shops
2058, Report:
#405013
Posted Date:
Dec 26 2008
Acer America Sold defective computer; Had to take to Best Buy to get hard drive replaced; Must wait 2 wks for Acer to ship boot disks San Jose California
Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy c...
Entity
Categories: Computer Service & Repair
2059, Report:
#405014
Posted Date:
Dec 26 2008
Acer America Sold defective computer; Had to take to Best Buy to get hard drive replaced; Must wait 2 wks for Acer to ship boot disks San Jose California
Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy c...
Entity
Categories: Computer Service & Repair
2060, Report:
#385003
Posted Date:
Dec 26 2008
BEST BUY - CEASAR'S BAY As manufacturers of many brand name computers have confirmed that they package and send ORIGINAL recovery discs with every single computer they send out to be sold and mass distributed as a third party entity such as Best Buy. Bootleg inoperable recovery discs cannot be read because computers are altered through disc imaging. Brooklyn New York
Buying computers straight from the manufacturer cannot be stressed enough. As manufacturer's include ORIGINAL recovery discs not disk image copies or bootleg of recovery discs. In addition these authentic recovery discs sold by manufacturers can be counted on for reformatting and re...
Entity
Categories: Sales People
2061, Report:
#57513
Posted Date:
Dec 26 2008
Best Buy ripoff, incompetent, mail-in rebates Arlington Virginia
The following is a copy of 2 letters I sent to Best Buy Customer support based on dissatisfaction from the return policies and incompetence of staff members. I NEVER heard back:
From the desk of Ryan Buckner
Arlington VA
March 3, 1999
Best Buy Customer Care
To Whom It May...
Entity
Categories: Audio & Electronics Shops
2062, Report:
#378337
Posted Date:
Dec 26 2008
Best Buy Golf Supply Horible Customer Service personal Orangevale California
I placed an order with you guys around the 5th of September. This was my first order with you, even though I have been making clubs for myself and friends for 15 years. After I had my selection in the cart and then proceeded to enter my name in check out box. When everything was sai...
Entity
Categories: Sporting-good Manufactures
2063, Report:
#404664
Posted Date:
Dec 26 2008
Best Buy Auto Sales, Best Buy In Town Auto Sales Take Customers Money But Give Run Around About Refund Philadelphia Pennsylvania
I brought a car from BEST BUY Auto Inc. on December 6, 2008. On December the 12, 2008 I had received a call on my answering machine asking me to call about the car. When I called Kevin told me that in order to keep the car I would need a co-signer. When I initially brought the car I...
Entity
Categories: Auto Dealers
2064, Report:
#403382
Posted Date:
Dec 24 2008
Best Buy Won't honor Perfromance Service Plan and inept Geek Squad Aurora Colorado
About 2 years ago we purchased a 50 TV, surround sound, and 4 yr. extended service plan from the local Best Buy store. We spent $3,400.00.
The trouble started about 5 months ago when we changed cable providers and the surround sound failed to play the digital sounds in any manner...
Entity
Categories: TVs & VCRs
2065, Report:
#393729
Posted Date:
Dec 24 2008
Best Buy Golf Supply Physical Business Address Doesn't Exist Orangevale California
recently placed an online order with this company and needed to make a change to that order. first attempted to contact them via the internet, with no response. then placed several phone calls and again no response. learned via the internet that they were located less than 5 miles f...
Entity
Categories: Sporting Goods
2066, Report:
#404371
Posted Date:
Dec 23 2008
Geek Squad Appliance Repair Never Use This Service Aurora Illinois
Day 1 - I called the Geek Squad to repair my 5 yr old refrigerator that stopped working. The customer service person could not navigate the system to get an appointment for me.
Day 2 - No-one calls me back to set up appointment, so I call back re-explain my entire situation agai...
Entity
Categories: Specialty Stores
2067, Report:
#404138
Posted Date:
Dec 23 2008
Best Buy I purchased a tv and i was told i would recieve $200.00 rebate. But instead i have a piece of paper that has printed $200.00 ripoff. from the NFL. The sales rep at best buy and NFL promotion are very misleading. Houston Texas
I had purchesed a 52 flat screen, thinking i was geting a good deal because i was told their would be a $200.00 rebate from the samsung/NFL promotion. Instead i recieved a $200.00 ripoff certificate for some web site that sells nothing of value except dust collectors that has no val...
Entity
Categories: TVs & VCRs
2068, Report:
#403791
Posted Date:
Dec 23 2008
Best Buy Refuse to refund money to gift card after order cancelled online Internet
I bought a $325 gift card at the Best Buy in Lubbock store. I used the gift card online to purchase an XBox 360 Pro for my nephew who lives in Corpus Christi. In a perfect world, I was going to order it for pick up in the Corpus store by my sister. Unfortunately, I listed MY name as...
Entity
Categories: Music Shops
2069, Report:
#268490
Posted Date:
Dec 22 2008
Frys Electronics Fry's Violates Privacy and Civilian Law by Searching bags and Checking Reciepts, Also has POOR Customer Service, AVOID!! Ripoff Fountain Valley California
There are many many topics about this practice on the internet. Ill be brief:
-You paid for it, its in your bag and its yours, they dont have the right to search you. Only the police do and the store security if they have met all requirements to suspect shoplifting.
-You are not...
Entity
Categories: Audio & Electronic Retail Stores
2070, Report:
#403999
Posted Date:
Dec 22 2008
Ivory White Free trial charges Boulder Colorado
E-mail offer for free Best Buy gift card requires choosing other items. I chose free trial ($1.00 S&H) of Ivorywhite.
I did not continue with pursuit of Best Buy card because it required choosing other items, each at an elevated cost.
The $1.00 showed up immediately on my...
Entity
Categories: Dental Services
2071, Report:
#403955
Posted Date:
Dec 22 2008
Direct TV beyone fine print El Segundo California
Direct TV's policy is now not to tell customers the boxes they believe they're purchasing are really leased. I have been disputing the rental fees for about a year. We cancelled the service about 6 months ago.
Direct TV tried, today, to access my bank account to pay for the DV...
Entity
Categories: Liars
2072, Report:
#396942
Posted Date:
Dec 22 2008
Best Buy Worthless Extended Warranty equals lies, botched jobs and no resolution in sight. Torrance California
I am SO DONE with Best Buy!!!
A few months ago, my mother and I woke up (early) to the sound of water. We thought it was somebody's sprinklers outside and thought nothing of it. Later that morning, the sound was still there, and even louder in the kitchen. We searched the entir...
Entity
Categories: Liars
2073, Report:
#403043
Posted Date:
Dec 19 2008
Sonic Cameras Bait & Switch! advertised cheap cameras then bombarded me with upgrades! New York New York
This company advertised the Canon Rebel XTI for $499. I ordered it online and received an email that said I had to call to confirm my order. Upon calling, I got this guy from New York named James. He told me the camera didn't have a battery and I should upgrade my whole camera an...
Entity
Categories: Bait-and-Switch
2074, Report:
#396679
Posted Date:
Dec 19 2008
Rent A Center I want my operating system !!!! Upper Darby Pennsylvania
I bought a home computer from Rent a center and paid why to much . $4,460.27 !! After I paid it off I ask for my disk or operating system. I felt that it was mine , it went to my computer right? Wrong !! Not according to them. They told me that if something went wrong that they wou...
Entity
Categories: Rental Stores
2075, Report:
#402848
Posted Date:
Dec 18 2008
Best Buy just get me my product already!!! Reston Virginia
I work in the DC Metro area but live on Maryland's Eastern Shore.
On Black Friday (11/28/08), I went into the Best Buy in Reston, VA to check on an advertised deal. My very first question to the sales person was if I could order the products from their store but have it delivered...
Entity
Categories: Audio & Electronics Shops
