51, Report:
#1500956
Posted Date:
Oct 16 2020
Best Buy Fraud on credti card - REFUSED to give % back after notification Dover DE
A fradulent charge was placed on my credit card for a computer part totaling $359.99 on October 12. I called Best Buy within 2 hours after notifiying the cahrge was made and told them it was not my charge. They provided a case number and indicated the legal/fraud department woul...
Entity
Categories: Fraud
52, Report:
#1500582
Posted Date:
Oct 05 2020
Best Buy Best Buy did not deliver and installed the items as purchased
Best Buy should close their doors if can’t handle delivery and installation of 4 kitchen appliances. In August we placed our appliance order in a store in MA. From the beginning this order was messed up, first they set up the delivery for the wrong address which we had that correc...
Entity
Categories: kitchen appliance
53, Report:
#1500528
Posted Date:
Oct 03 2020
Best Buy Failure to provide paid for services Levittown New york
Purchased a dishwasher on 7/26 with installation and haul away. Delivered on 8/24 but subcontractors unable to install as they did not have the proper installation kit. Rescheduled for 9/14 ( had the dishwasher in my house in a box)to install and haul. No one showed and scheduling s...
Entity
Categories: Appliances
54, Report:
#1499749
Posted Date:
Sep 12 2020
Best Buy Online Appliance Best Buy Best Buy Online Appliance Horrible Customer Service
I purchased a new washer and dryer from Best Buy and you would not believe what we went through to get it installed.
45 days ago we visited a store in Cary, NC during covid. We were stopped at the front and the lady said she would check us in. The computers were having issues...
Entity
Categories: Appliances
55, Report:
#1499445
Posted Date:
Sep 08 2020
Samsung We bought a large microwave in Jan of 2020 and it just died. Wal-Mart wouldn't take it back and said we had to go thru Samsung. After an hour of back and forth put-offs on-line, they would not refund my money. So, bad product, and warranty worth as much as the cheap paper it was printed on.
I wanted to return our microwave because it just died. We did the troubleshooting, did the breakers, etc... It was dead. We returned it to Wal-Mart, and they, surprisingly, said they would not refund our money. We had to go thru Samsung, they said We then loaded the big thi...
Entity
Categories: Microwave
56, Report:
#1498594
Posted Date:
Aug 10 2020
Best Buy failed to issue me my refund after I rightfully returned the unopened products in full compliance of the refund terms. Los Angeles California
Big Scam by Best Buy. I’m a loyal business customer who is being charged $3,733.48 and have no product at all. I was in full compliance with the return policy at the time (items unopened, and within 14 day = exception because item was shipped after 23 days to me + the extended qu...
Entity
Categories: Mobile Devices, technology monitoring mobile devices, mobile phone
57, Report:
#1498176
Posted Date:
Jul 29 2020
Geek Squad Best Buy Warrantee vs no warantee Myrtle Beach South Carolina
COMPLAINT CASE #245590628
In December of 2016, I purchased a Microsoft Surface Pro4 with accessories from Best Buy in Myrtle Beach, SC with a 2 year Geek Squad protection plan expiring on January 14, 2019. On November 30, 2018, I received a renewal notice by email for this plan. ...
Entity
Categories: Warrantee
58, Report:
#1498159
Posted Date:
Jul 28 2020
Best Buy 8350 Eager Rd. Brentwood, MO Bait and switch on Refrigerator I purchased for delivery - their story keeps changing Brentwood Missouri
I purchased a refrigerator from the Best Buy store on Eager Road in St. Louis, MO on July 23rd. It was an open box item without any marks, dents, or scratches. BestBuy said they would deliver on July 27, and that they would call or text me if there were any changes. I didn't receive...
Entity
Categories: product, Appliances, elderly ripoff, Appliances, Delivery, Bait and Switch, Best Buy
59, Report:
#1498133
Posted Date:
Jul 28 2020
Best Buy Geek Squad Best Buy 7 trips to the house replacing the same part repeatedly. Spring Hill, Florida
I purchased a Sony Bravia TV in 2018 brand new. It never worked on the eithernet cable, everything else was fine including the WIFI. I had a 5 year extended warranty with Best Buy Geek Squad when I purchased the TV FOR 1300.00 dollars. After approximately 7 trips to the home fro...
Entity
Categories: Electronics
60, Report:
#1497654
Posted Date:
Jul 16 2020
Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. Chula Vista CA
Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. They have it for several others. Boyc...
Entity
Categories: advertising scam, warranty, Fraud, HP Instant Ink, RIP-OFF, Sales, misrepresentation
61, Report:
#1497549
Posted Date:
Jul 14 2020
Magix software .exe file and product serial number was not included to download software. Berlin Germany
I brought Vegas Movie Studion from Best Buy in Jacksonville, Florida. The box says to go to the web-site and they will send you a .exe file to download the product. I felled out the information and I recieved a e-mail but it did not contain the information I needed. I tried to conta...
Entity
Categories: Computer Software
63, Report:
#1495880
Posted Date:
Jun 02 2020
Best Buy Not honoring price match from their own internet pricing South Richfield MN
I ordered a product and when I went to pay online, a pop up appeared stating a $9 dicount off regular price if I accepted a previously opened box. When I received it, their sticker on the box showed it was either a returned order or factory refurbished and it was $30 some odd ...
Entity
Categories: Price match not honored
64, Report:
#1495857
Posted Date:
Jun 01 2020
Best Buy 925 Patterson Plank Rd Secaucus, NJ 07094 THEY Sold me a TV with no parts no stand or Remote control secauscus NJ
n may 28 2020 I purchased an Open Box in great condition with all part included was sopose to be ready in an hr for curb side pick up 3 day wainting for an email to pick up never received one I show up at best buy and was greeted by rep in the parking lot I aske him that I have not ...
Entity
Categories: advertising scam, Business Review, On-line scams, Ripoff
65, Report:
#1495837
Posted Date:
Jun 02 2020
Best Buy Unethical Employees and Not Honoring Warranty Sugar Land TX
I purchased an HP computer from Best Buy. The computer had immediate problems. I took this computer to Store #199, Sugar Land and met with the Geek Squad.I was told this was a software issue and it was not covered by any warranty. I asked again and was told specifically by the Geek ...
Entity
Categories: Laptop
66, Report:
#1495733
Posted Date:
May 28 2020
Best Buy Gave us a defective dryer. Manteno Illinois
We got a Samsung dryer - it was approved by Samsung to be exchanged - we have tried for 3 months to get the exchange done and no one at Best Buy is helpful at all. They are rude or unhelpful. We tried today and were told we needed to call somewhere else and when I asked why I wa...
Entity
Categories: Appliances, APPLIANCE DEALER
67, Report:
#1494726
Posted Date:
May 02 2020
IKEA USA IKEA Ripped me off with Non-Delivery and Inflated Delivery Fee Conshohocken Pennsylvania
To Whom It May Concern:
On April 4th, I placed an order # 384962499 for (2) Hemnes 8-drawer dressers in the amount of $597. Included in that total cost, IKEA charged a $99 delivery fee. The lead time was about a month and the delivery date was May 1st. Weeks passed by and ther...
Entity
Categories: Home Furniture
68, Report:
#1494425
Posted Date:
Apr 25 2020
Best Buy Canada Worst Buy They ripped me off. Ontario
Here we go again people! Complaint time! Two weeks ago I ordered online Final Fantasy 7 for my PS4 and so far nothing has shown up. I've checked the status of my order numerous times and it still hasn't shipped. That was two weeks ago! I tried contacting Worst Buy but as usual no re...
Entity
Categories: Electronics, Audio & Electronics Shops
69, Report:
#1493912
Posted Date:
Apr 11 2020
middleride corporation shoppes inc ritchie willy sent a fraudulent check new brunswick new jersey
Sent a fraudulent check, wanted me to cash it, and buy gift cards from Walmart, Best Buy, eBay. Cashiers check drawn on 5th 3rd bank.
Entity
Categories: Secret shopper
70, Report:
#1493146
Posted Date:
Mar 21 2020
Best Buy Store #254 Said she ran it three times in the computer and the computer wouldn't okay it, so she says. I believe she could have done anything. Mesa AZ
When I bought battery charger for a Nikon camera they told me I could return it whenever that I had 90 days to return it. My girlfriend broke the camera so I didn't need the battery charger anymore. When I went to return it the cashier wouldn't return it said I only had 15 days to r...
Entity
Categories: Batteries
71, Report:
#1493100
Posted Date:
Mar 20 2020
bestbuycool.com Seller of the air pros that I bought his name is Zhang Junfen Took 227.99 From My Banking Account For Earphones, The Earphones Were Broken When They Arrived Augusta GA
I bought some air pro earphones from the website bestbuycool.com on February 27, 2020 I did not even receive the air pro earphone until March 16, 2020 when the earphones arrived they were broken, they are a fake, and you can tell they are not new.
Best Buy Cool took $227.99 from my ...
Entity
Categories: Earphones
72, Report:
#1492832
Posted Date:
Mar 12 2020
Best Buy None Total and incompetent customer service Garland Texas
February 28, 2020
Mr. Dilts,
My name is Markus Horner and I just endured a very unpleasant experience at the hands of Eva in the Garland location.
Back on the 18th I came in and bought a dishwasher. It was the Kitchen Aid Model# KDTE334GPS. At that time the sale price on ...
Entity
Categories: Appliances
73, Report:
#1492565
Posted Date:
Mar 06 2020
Enchante Accessories Enchante Accessories Has No Customer Service Department And Nobody Returns Your Calls Or Emails, Nor Cares What You Have To Say On Their Website Contact Form, Nor Cares To Solve Your Consumer Problems or Customer Complaints, Period! New York New York
4266 Bathurst Street Apartment #203Toronto, Ontario Canada M3H 4Y7Monday, February 17, 2020c/o V.I.P. Corporate ExecutiveENCHANTE ACCESSORIES16 East 34th StreetNew York, New York 10016(800) 349-6008Regarding: Very Serious ComplaintDear Enchante Accessories Executive:Good M...
Entity
Categories: Cosmetics, Beauty aids, skin/eye seriums, COSMETICS
74, Report:
#1492491
Posted Date:
Mar 07 2020
Best Auto Buy LLC Did not disclose structural damage to the vehicle at purchase Las Vegas NV
I purchased a vehilce from this dealer last year. At point of purchase the dealer did not disclose of structural damage to this vehicle. Recelty I had posted it for sale and found out thru the buyer via Carfax that the vehicle has structural damage reported. The buyer refused to buy...
Entity
Categories: Auto Dealers, Auto Mechanics
