1, Report: #1525880
Posted Date: Apr 21 2023
Sony corporation They did not repair or even look at the problems I was having with my OLED TV New York New York
In December 2022 Sony for the second time replaced my OLED TV the both TVs had issues with the display panel when I took possession of my latest TV in December 2022 for about a month and a half to two months the TV works fine. Then I started having problems with it connecting to str...
Categories: Smart TV
2, Report: #1525879
Posted Date: Apr 21 2023
McAfee, LLC Did not protect computer San Jose California
I paid for upgraded computer protection at a cost of $89.99. Shortly after, my computer started doing all kind of weird things (ie changing & deleting documents). I worked with it trying to correct things that messed up for months believing it couldn't be a virus because I had s...
3, Report: #1525160
Posted Date: Mar 18 2023
Best Buy not delivered and not respecting customer orlando florida
Hello I had a fridge ordered on march 08th that was more than $800 and the expected date was March 13th, they never showed up that day and I had to call and reschedule for March 16th, they did not show up again and had a picture of my front door saying in the notes that nobody was h...
Categories: kitchen appliance
4, Report: #1524184
Posted Date: Jan 27 2023
Best Buy Buyer Beware - No Support Folsom CA
BUYER BEWARE! Sony cannot/will not support their products! Stay as far away from Best Buy and avoid purchasing a Sony theater system! Read all the complaints everywhere regarding how they continue to disrespect the customers! Their customer service is a joke! Corporate is well awa...
Categories: Home Theater/Electronics Installation
5, Report: #1524099
Posted Date: Jan 24 2023
Verizon wireless Verizon cell service Chris executive relations Pay for working data does not work phone calls constantly get dropped when I try to call back I have to turn my phone off two or three times they just drag their feet they're not fixing the problem New York New york
I have had Verizon phone service I would guess 12 to 15 years over the last 6 years the service has gone very much downhill. I've had to replace my phone a few different times due to Verizon the time before this was because they went from 3G to 4G. My phone calls constantly get drop...
Categories: CELL PHONE SERVICE PROVIDERS, cellphone service
6, Report: #1521796
Posted Date: Oct 12 2022
Pool Store and More Richard Tamberino Best Buy Pool Supply Stole 5,000 dollars from me claiming they were delivering an above ground pool. Come to find out they are scammers fearured on abc news! North Carolina
Huge online scam! Featured on ABC news plus other media outlets. Fb pages showing all documents plus testimonials from other victims. Multiple names for the company, above ground pools. You will call an 800 number on Poolstoreandmore.com also buybestpoolsupply.com There is a Faceboo...
7, Report: #1516881
Posted Date: Oct 06 2022
Brand New Kitchenaid (Whirlpool) Stainless Steel Refrigerator Whirlpool can't repair it and won't replace it..... we'll see about that. Charlotte MI
Categories: Appliance Repair
8, Report: #1513245
Posted Date: Oct 03 2022
Best Buy Bought SSD drive, wrong item was inside box, best buy managers insist this cannot happen, refused to help resolve this Boynton Beach FL
I purchased a 1 TB NVMe, a Samsung 970 Evo Plus on 10/29/2021. I took it home to find a 250GB NVMe drive inside the package. When I brought it back, 2 different managers insisted this could not happen and could only offer that I should call Samsung. So I am going to during business ...
Categories: Computer Parts
9, Report: #1519875
Posted Date: Sep 18 2022
Craig Lathan Walls Craig L Walls Craig Walls Joanna Oliver Walls Wells Fargo CW Investments CW Tech Solutions Jow Co Best Buy Long-term Deception, Fraudulent Investment Opportunity, Pathological Liar Soldotna Alaska
Craig Lathan Walls began working at the Kenai Wells Fargo in 2016 after moving to Alaska from Tupelo, Missisippi. He and his wife, Joanna Oliver Walls, moved to Alaska to be closer to her family. Immediately, Craig L. Walls began telling his boss and co-workers about a patent for a ...
10, Report: #1521233
Posted Date: Sep 18 2022
Norton Norton by Symantec They are Phishing for PCI (Personal Credit Information) Mountain View California
I bought the Norton 360 Antivirus software from Best Buy and when I went to go activate it Norton requires that I subscribe for an auto-renewal before I can obtain the product I purchased. I do not want this automatic renewal but they do not allow you to opt out of this and the only...
Categories: Computer Software
11, Report: #1521072
Posted Date: Sep 10 2022
Samsung Electronics Dishwasher broken just after a year Ridgefield Pk New Jersey
Bought a dishwasher from best buy - a Samsung dishwasher over a year ago. The dishwasher rack started corroding on its base - multiple area and are falling aprt on it own. Technicians sent by Samsung confirmed that it shouldn't corrode like this, even said they should have used ...
12, Report: #1518080
Posted Date: May 12 2022
Best Buy / Geek Squad Best Buy refused to tell me that they could have done a factory restore to remove my virus. Fayetteville North Carolina
After taking my computer to Best Buy to remove a virus, I picked it up 2 days later and they told me that they removed 4 viruses. When I got home, I discovered that the virus was still there, but I couldn't log on to Geek Squad support with my computer. So I brought the computer bac...
13, Report: #1518228
Posted Date: May 08 2022
Xfinity Mobile I paid over $900 for a phone, then after 1 & 1/2 yrs. of paying insurance on that line they refused to replace it when it was lost. Chico California
I purchased 3 LG phones, one for each of my family members. I did not know that 16 gigs of internal memory would be a problem. Nor did I know that the sales rep that said I could change my billing date was lying to make a sale. So when I called and tried to change my billing date ...
Categories: mobile phone
14, Report: #1517805
Posted Date: Apr 22 2022
Samsung manager: Evenson id 1928 BOUGHT FROM BEST BUY WITH 5 YR WARRENTY AND ECPIED BY 5 DAYS WHEN I REACHED OUT FOR ASSISTANCE. WAS ADVISED BY SAMSUNG WOULD CALL WITH SERVICE REPAIR SERVICE AND WOULD BE COVERED. UNBELIEVABLE. SAMSUNG HAS ALL THEIR AS THEY CALL CUSTOMER SERVICE OUTSIDE COUNTRY IN DOMINIAN REPLUBLIC.
Samsung does not stand behind their products which I found regarding their dryers. No one uses plastic Idlers except them and they do not have authorized service people available and will not support their products if not their authorized service reps. Make it impossible to get ...
Categories: appliance repair
15, Report: #1516691
Posted Date: Apr 18 2022
Citibank Citi Identity Theft Leading to Account Take over leading to Fraud leading to ACH Payment Fraud Louisville KY
I am the victim of ID Theft that was reported to Citibank, they CRA's, The FTC, the Police and the Attorney General of Texas. This has all been confirmed and I attempted to work with Citibank from 04/07/21 - Present but they have turned around, blaming me and stating that I w...
16, Report: #1517697
Posted Date: Apr 17 2022
Jitterbug Senior Phone Lively.com, Best Buy Health, GreatCall.com Incomplete order; required me to return their erroneous orders at my own expense. Canceled service, then denied doing that. Carlsbad CA
Prior to purchasing a new Jitterbug phone, I went to Best Buy to buy an SD card with larger capacity for my Jitterbug 2. They recommended a 64 SD card, even though the Jitterbug 2 only has capacity for a 32 SD card maximum. I decided to purchase a new Jitterbug 3 phone online in...
Categories: Cell Phone Provider, Cell Phones, CELL PHONE SERVICE PROVIDERS
17, Report: #1517690
Posted Date: Apr 17 2022
Best Buy Reported my all credit bureaus as a late payment when they had the product returned. In turn reduced my credit limit and reported I was 30 days past due resulting in lowering my credit score 101 points . Horrible communication and rude customer service St. Louis, MO California
November of 2021 I purchased JBL ear buds from Best Buy (black Friday Special) online. I received them in December, I did not open them for a couple of weeks. When I finally opened them, they were missing the ear buds. I immediately placed a return online since they were purchased o...
18, Report: #1517650
Posted Date: Apr 15 2022
Best Buy Patrick McAvoy General Manager Geek Squad Sean Page General manager, Corie Barry CEO OF Best Buy, Matt Bilunas CFO of Best Buy Michael Lewis CEO Swann Security Cameras Sold me electronic products that never worked and were tampered with Murrieta California
Best Buy offering the Biggest Lie on their products and services ,in my opinion. Sold me tampered Swann 4580 84580 8 channel digital video recorder 1080P with 4 Inferred cameras products I was told by the General Manager Patrick McAvoy that it was the top of the line after waiting s...
Categories: Fraud, Consumer fraud
19, Report: #1516329
Posted Date: Apr 05 2022
Best Buy On 08/20/20 I purchased a TV for my son along with a 3 year service and repair warranty. The TV has sound, but no picture. They’ve canceled the appointments twice citing they can’t get abs tech out. Mount Laurel New Jersey
Best Buy N/A On 08/20/20 I purchased a TV for my son along with a 3 year service and repair warranty. The TV has sound, but no picture. We’ve called BestBuy and arranged for service to come to the house( because they do not want you to bring the item to their store if the TV is la...
20, Report: #1516476
Posted Date: Mar 02 2022
scheruku procadence.com [email protected] scam on TV I never bought Texas
I got this email with a balance due of $789.99 for a TV I never bought from Best Buy or anyone else. I only looked it up on Best Buys web page.
21, Report: #1516147
Posted Date: Feb 17 2022
Best Buy Inc Fake price match policy
I contacted Best Buy to use their price match guarantee, I was assisted by a representative who had me purchase the item and then said that I would receive the refund for the price difference and would get a confirmation email within 24 hrs. After waiting 2 days I called again a...
Categories: Apple, DECEPTIVE ADVERTISING, Accountability
22, Report: #1512296
Posted Date: Dec 09 2021
BestBuy.com Do not honor pricing commitments & communication a nightmare. AZ
Best Buy is a time wasting, unethical firm that does not honor their commitments. Their chat line strategy seems to be geared toward ignoring direct questions, stalling, transferring to other agents only to start the process over again. I started to order a refrigerator online ...
Categories: Online sales, Best Buy
23, Report: #1513084
Posted Date: Nov 26 2021
SAMSUNG POOR CUSTOMER SERVICE
THIS IS FOR ALL REPRESENTATIVES AND GENERAL PUBLIC IT WILL BE THE LAST SAMSUNG PRODUCT WE WILL EVER PURCHASE. ( WHICH I AM STILL IN WARRANTY.) WITH THE INEPT EXPERIENCE I HAVE HAD WITH SAMSUNG IN THE PAST MONTH IT WILL NEVER HAPPEN AGAIN. THEY PASS THE BUCK WITH THE RED TAPE ...
Categories: TVs & VCRs, consumer
24, Report: #1513889
Posted Date: Nov 24 2021
Tech Majesty.com Cell phone unlock service-SCAM florida
Okay i see they have been having issues since 2018 with the same gentleman.....scratch that; crook Jonathan! I guess they have been getting away with the unlock scam and garunteed satisfaction 100% gsarunteed refund scam for a while. So why not keep it going....today it needs to sto...
Categories: Cellphone fraud, cellphone service
25, Report: #1513825
Posted Date: Nov 24 2021
Samsung Sold a defective fridge Ridgefield park New jersey
i purchased a Samsung fridge from my local Best Buy 3 yrs ago. About 1 year ago the ice maker started freezing up with ice blocking the ice coming out. I’ve tried defrosting it and it worked for a short time then clogged up again. I’ve also noticed the finish on the fridge col...