1, Report:
#1530503
Posted Date:
Jan 03 2024
Ashley Furniture Homestore T. T. & C. One, L.L.C. Trivett's Furniture T. T. & C. One, L.L.C.Trivett's Furniture T. T. & C. One, L.L.C.Trivett's Furniture Refusal to return just approximately 1900.00 upon same day cancellation. Midlothian Virginia
The office of the Attorney General now has our official complaint. We ordered, instore, at your ratty Hull St location. We cancelled the order the same day and Ashley originally agreed to refund the money. We did not receive or take any product at any time. At some point Ashley deci...
Entity
Categories: Furniture
2, Report:
#1525736
Posted Date:
Apr 14 2023
Ashley Industries Dufresne Spencer Group Ashley HomeStore Ashley Furniture Sold us a dining table infested with bugs Algonquin Illinois
Save yourself! Learn from our mistake. Don’t buy Ashley Furniture. Dufresne Spencer Group dba Ashley HomeStore breached my daughter and partners Contract. Their dining table set came infested with Powderpost Beetles. These bugs are in the wood prior to manufacturing and burrow ...
Entity
Categories: Furniture store, furniture, furniture protection plan
3, Report:
#1525685
Posted Date:
Apr 12 2023
Ashley Furniture Conroe, TX I purchased a bedfraome that I was assured would work with my Tempurpedic mattress and it will not work. Ashley refuses to refund my money even though they picked up the product. Conroe Texas
I purchased a bed headboard, footboard and rails from Ashley Furniture in Conroe, TX on January 15, 2022 for $1,019.45. I was assured by the salesman that these items would work with my Tempurpedic mattress.
When the installer showed up, after the items were delivered, he refused to...
Entity
Categories: Taken advantage of consumers, Consumer Goods
4, Report:
#1524002
Posted Date:
Jan 19 2023
GBS Warranty Services ProtectAll Will do anything to Avoid Honoring their Warranty Services North Richland Hills Texas
We purchased the extended warranty and had to submit a claim a year later for an accidental blood stain. It got denied for accumulation in another area of the chair.They told us they could not provide services because there were two conditions with the chair, and one (the accumulati...
Entity
Categories: Extended Warranty, Warranty Service scam
5, Report:
#1522055
Posted Date:
Dec 06 2022
Ashley Furniture DELIVERED DEFECTIVE POOR QUALITY SECTIONAL SOFA SET VERNON HILLS ILLINOIS
We purchased sectional sofa set from Ashley furniture and it was delivered on September 15 to our home. When delivery team assembled sofa it was defective, we asked to take it back while it was in their possession. However, delivery team refused and started fixing it by hammiring in...
Entity
Categories: Furniture, Home Furniture
6, Report:
#1520152
Posted Date:
Dec 05 2022
Ashley furniture We purchased a sofa, 3 months after we got it, The frame broke in 2 spots. We paid a lot of money for the sofa and for that warranty and neither was able to be used. Newington Ct
We purchased a sofa in Jan 2020, 3 months later the frame broke in 2 spots. Due to COVID it took them months to come to repair it. They also tried to force me to use the warranty that was pushed on us to buy! (We were told it would cover EVERYTHING, We felt pressured and we were ...
Entity
Categories: Furniture store, furniture, furniture protection plan
7, Report:
#1522483
Posted Date:
Nov 11 2022
Ashley Furniture Ashley Homestores Furniture cheaply made & falling apart Brookfield Connecticut
I purchased a sectional couch from AF on 2/19/22 and didn't receive it in April 2022. The ottoman was not delivered witht the couch as they said it was on back order. We received it many weeks later and it arrived sunkin in the middle. I shouldn't have accepted it. After only TWO we...
Entity
Categories: furniture
8, Report:
#1521577
Posted Date:
Oct 04 2022
Progressive Leasing LLC Was trying to collect a payment, once the account was PAID IN FULL draper utah
k wainio
12:44 PM (6 hours ago)
to me
I bought a bed from Ashley Furniture on September 5th. I paid a down payment of $54. My payments would be 183/month for 12 months. I had to use Progressive Leasing to finance ...
Entity
Categories: furniture financinh
9, Report:
#1520915
Posted Date:
Sep 24 2022
ASHLEY HOMESTORE DARTMOUTH ASHLEY FURNITURE Refusal to refund and take couch back. Did not send anyone to look at as I purchased the extended warranty. DARTMOUTH NOVA SCOTIA
Ashley Homestore DARTMOUTH NOVA SCOTIA.
Over a 10 year period I have purchased 3 mattress sets and 3 couches. That's A LOT of money. My most recent couch was delivered the beginning of December. I live alone. I do not use my couch often and I also take very good care of anything I o...
Entity
Categories: Furniture
10, Report:
#1519680
Posted Date:
Jul 12 2022
Ashley Homestore Ashley Furniture Bait and Switch Scam San Diego CA
I’m a Disabled Female in San Diego, CA. On March 8, 2022 I entered into an Agreement with Todd Wanek’s Stoneledge Furniture dba Ashley Homestore at 7770 Miramar Road, San Diego, CA. Todd Wanek is using Fraudulent Business Practices to Operate a Bait and Switch Scam. It’s...
Entity
Categories: Mattress, furniture, Furniture store, Home Furniture, Mattress Stores
11, Report:
#1518454
Posted Date:
May 18 2022
Ashley Furniture of Windsor Ontario Canada Failed to fill order and have still not sent the refund for what was cancelled order placed August 14,2021 now May 17,2022 Windsor Ontario
Ordered and paid 30,000.00 for 3 bedroom sets which were promised within the month, after waiting forever while sleeping on the floor 2 beds were delivered the 3rd I canceled because I have had enough of their excuses, problem now is that they still have not issued any credit but ke...
Entity
Categories: Furniture & Furnishings
13, Report:
#1517546
Posted Date:
Apr 11 2022
Ashley furniture and platinum warranty They scammed me Lake Grove NY
My name is Roslyn Alterescu. I’m a Senior Citizen over 70+. My daughter, Felicia and I, ordered on May 3, 2019. Our Order Number is 130168040. You delivered about Sept 2019. We purchased a lot of Bedroom Furniture and all the Extended Warranties.
I’m going to keep...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Manufactures, Furniture Repair, FURNITURES
14, Report:
#1517469
Posted Date:
Apr 06 2022
Ashley Homestore Ashley Furniture Ashley Homestore Will Not Honor Warranty Fort Worth Texas
I am seeking your help to protect my consumer and legal rights. Dufresne Spencer Group (DSG) dba Ashley Homestore, 4851 Citylake Blvd East, Fort Worth, TX 76132, who feels they are above the law and they can do whatever they feel.
On January 26, 2021, I ordered a 3 piece Matchi...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Repair, FURNITURES
15, Report:
#1517199
Posted Date:
Mar 27 2022
Ashley furniture Ashley Homestore Buy elsewhere!!! Palmdale California
I spent over $1,800 on a mattress, box spring, and frame on 12/20/21 and got subpar merchandise that broke after only 3 days! In person, their technicians would tell me it was a manufacturer’s defect but customer service would tell me otherwise and say nothing could be done (no r...
Entity
Categories: Furniture store
16, Report:
#1515506
Posted Date:
Jan 26 2022
Ashley Furniture and Tempur Pedic An uneducated mattress salesman sold me the wrong firmness of mattress. Murrieta CA
An uneducated mattress salesman sold me the wrong firmness of mattress. I have major back issues and I’m only 142 lbs. I was sold a mattress for someone with a starting weight of 180. I knew the first night of sleeping, it was the wrong one. Went back to the salesman and he said t...
Entity
Categories: Mattress
17, Report:
#1513920
Posted Date:
Nov 25 2021
Ashley Furniture Delivery person ignored my instructions causing serious injury to my cat Roseville CA
On 11/23/21, I had a sectional delivered from the Ashley Furniture store located at 10349 Fairway Dr Roseville, CA 95678. I requested multiple times that the pieces just be set side by side and not connected as the recliners don't work smoothly when the pieces are connected. They co...
Entity
Categories: Injuries by a employee, furniture delivery
18, Report:
#1513201
Posted Date:
Oct 28 2021
Ashley Furniture York, PA Refused to issue a full refund York PA
We ordered a suite of office furniture, making selections in the local Ashley Furniture store on Arsenal Rd. in York. We were told the furniture would arrive within 6 weeks of the date of purchase. We placed the order on 8/11/2021 and it never arrived. We had extremely poor customer...
Entity
Categories: Furniture store
19, Report:
#1510961
Posted Date:
Aug 14 2021
GBS Warranty Inc GBS Enterprises / ProtectAll / Ashley Furniture Warranty They do not honor the policy & string customers along without a shred of honesty Texas
I will copy our latest correspondence below so you can see for yourself....
Me: I asked so many questions prior to purchasing this warranty, to the point that it became kind of a joke with the employees! I was assured my new sofa would be covered if we experience problems with anim...
Entity
Categories: warranty, Custom Furniture, Furniture, Furniture & Furnishings, Furniture Repair, HOUSEHOLD ITEMS
20, Report:
#1510660
Posted Date:
Aug 05 2021
Ashley Home Store Ashley Furniture, Ashley Homestore Late delivery/ unsafe assembly Albuquerque NM
I used to think of Ashley Furniture as being cheap furniture, but when we looked around and found amazing pieces and even bought a sofa and a chair. Our helper, Jenny, was attentive without being overbearing. We were very pleased with our purchase….that was the beginning of April ...
Entity
Categories: furniture, Furniture store, Home Furniture, furniture delivery
21, Report:
#1510239
Posted Date:
Jul 22 2021
Ashley Furniture Ashley Homestore Furniture purchased is garbage, and they sold us a bogus warranty! Highland Indiana
We made a purchase at this location, 10135 Indianapolis Blvd, Highland, IN 46322, on 09/09/19 in the amount of $1,572.52. We purchased a couch, love seat, and extended warranty. I was offered a warranty service for accidents that will protect my investments from all kinds of iss...
Entity
Categories: furniture, Furniture store, Home Furniture
23, Report:
#1507624
Posted Date:
May 01 2021
City Furniture (Boca Raton) Ashley Furniture Complete Rip Off !!! Boca Raton FL
I had my run with cheap furniture stores, finally bought a house in 2016 and decided that I would invest a little more and go to City Furniture, I bought a $1800 sectional, I had it about 3 years before it started to break / fall apart. I went back to see if they could help me, but ...
Entity
Categories: Furniture, Furniture store, furniture protection plan
24, Report:
#1506057
Posted Date:
Mar 15 2021
Ashley Furniture Mason, Ohio Ashley Home Furniture Choose Not To Disclose Delivery Dates Until After Sale. Mason Ohio
My wife purchased a new living room set with end tables and paid in cash on February 25th. We just received our delivery dates today March 15, 2021.
End Tables May 8th
Oversized Leather Electric Recliner May 8th
Oversized Leather Electric Reliner Love Seat June 30th
It's very clear ...
Entity
Categories: furniture delivery
25, Report:
#1505506
Posted Date:
Feb 26 2021
Ashley Homestore Ashley Furniture Homestore Cancelled an Order without notifying us! Arlington TX
We went to Ashley Homestore in Arlington, TX by I-20. Purchased furniture on a credit card on 1/18/2021.
Paid in full ( but note they only like customers that finance). We waited for 6 weeks for our furniture to be delivered to find out that the company cancelled our order witho...
Entity
Categories: Poor customers service