26, Report:
#498588
Posted Date:
Sep 22 2009
MPC Computers Micron Computers, Gateway Computers Extended Warranty not honored Nampa, Idaho
I had a computer custom built (my 5th over 12 years) by Micron/MPC Corp computers in February 2008 and paid for extra upgrades, as well as a 3 year warranty. In May of 2009, the nVidia graphics card stopped working (there is a lower end one on the motherboard). MPC is no...
Entity
MPC Computers, Nampa, Idaho,
Categories: Computer Manufaturers
27, Report:
#433675
Posted Date:
Sep 10 2009
Gateway Computers Poor Product and Failure to Honor Warranty Irvine California
In 2006 I bought a Gateway M460ES Laptop from the Gateway business division. I also purchased a 4-year warranty. The terms of the warranty are 100% (not pro-rated) support for any defects and for any damage that occurs during the 4-year period. Repair is to be provided either in-...
Entity
Gateway Computers, Irvine, California,
Categories: Computer Manufactures
28, Report:
#491681
Posted Date:
Sep 08 2009
Gateway MPC Gateway Gateway Computers Warranty ripoff Irvine, California
I purchased an extended 3-year warranty on my Gateway Tablet M285-E computer. The computer now needs servicing.
Going online, I find I have (as of this writing) 32 days left in my warranty. I ask Gateway to send me an RMA so I can send the computer back. Gateway, ...
Entity
Gateway MPC, Irvine, California,
Categories: Computer Manufaturers
29, Report:
#487022
Posted Date:
Aug 29 2009
Gateway Computers - MPC Computers MPC computers purchased 4 yr extended warranty for my laptop model # M250x. Screen is cracked. Gateway ignores my requests and refers me to MPC computers. MPC does not respond or answer phones cannot find online Nampa. Idaho
I purchasesd a gateway laptop computer in 2004. Purchased a 4 yr full extended warranty at the time. Laptop screen cracked. Gateway computers ignores any requests for information and refers me to MPC computers. Cannot find online MPC support and they do not respond to phone calls. I...
Entity
Gateway Computers - MPC Computers, nampa, Idaho,
Categories: Computer Manufactures
30, Report:
#474638
Posted Date:
Jul 29 2009
Gateway Computers Terrible Customer Service Irvine California
I bought a Gateway laptop computer in April of 2008. Two weeks later it would not shut down without simply holding down the power button. Customer service could not figure it out and had me restore my system four times before they finally told me to send it in. They kept my computer...
Entity
Gateway Computers, Irvine, California,
Categories: On-Line Stores
31, Report:
#421359
Posted Date:
Jul 24 2009
Gateway computers and the MPC ripp off Irvine California
I purchased a Gateway notebook and a comprehensive three year on site warranty from Gateway. I purchased the computer and warranty on December of 2006 I experienced a failure of the network card February of 2009 the warranty contract is in force untill December of 2009. Apparently G...
Entity
Gateway, Irvine, California, Nationwide,
Categories: Computer Manufaturers
32, Report:
#472301
Posted Date:
Jul 22 2009
Gateway Computers Faulty equipment not acknowledged by the manufacturer Internet
Bought a Gateway Laptop for $600. Good deal at that time.
Box was refurbished, but it came with a 90 day warranty. After the warranty expired the computer just stopped working. The small clamp insite the laptop loose (this is common for the M series laptops) and it hit the mothe...
Entity
Gateway Computers, Internet,
Categories: Computer Manufaturers
33, Report:
#410963
Posted Date:
Jul 08 2009
Gateway Computers Won't honor warranty Irvine California
I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I ...
Entity
Gateway Computers, Irvine, California,
Categories: Computer Service & Repair
34, Report:
#467439
Posted Date:
Jul 08 2009
Gateway Unsupportive Tech support fails appallingly to provide missing setup disk Irvine California
A few years ago I purchased a Gateway laptop. This laptop came with a recovery partition on the hard drive, but no Windows XP setup disk. At boot-up it asked to create a set of recovery cd's so, I thought to myself, that's how they must be doing it now.
Fast forward to this week....
Entity
Gateway, Irvine, California,
Categories: Computer Manufaturers
35, Report:
#463133
Posted Date:
Jun 20 2009
Gateway Computers Doing whatever they possible can to get out of honoring there warranty gateway.com Internet
I HAVE NEVER experience such terrible customer service in my life... I bought a Gateway computer from walmart, really because of the price... I had heard they were flimsy so I made sure I bought an extended warranty in case something went wrong. After a couple of weeks the screen br...
Entity
Gateway Computers, Www.gateway.com, Nationwide,
Categories: Miscellaneous Companies
36, Report:
#444597
Posted Date:
Jun 04 2009
GATEWAY COMPUTERS Bought a gateway computer and hard drive went bad after 6 months awful customer service Internet
Bought a gateway computer and the hard drive went bad after 6 months always had a problem since I purchased it. Called tech support got someone in India said it was windows and to reinstall, they do not know what they are doing!! Finally got an american and he acted as it was my fa...
Entity
GATEWAY COMPUTERS, Internet,
Categories: Computer Manufactures
37, Report:
#336392
Posted Date:
May 15 2009
HSN / Gateway Fraudulent, unpardonable, unethical, redundant prank Florida
Ive been a HSN consumer since 1999 until recent events eradicated my liaison. In April 2008, I purchased Item no.: 321-387 Gateway Triple Core, 2GB RAM, 320GB HDD Desktop with a six month flex payment of $166.65. Regrettably less then a week of having this product, I experienced d...
Entity
HSN / Gateway, Nationwide,
Categories: Miscellaneous Companies
38, Report:
#440364
Posted Date:
Apr 03 2009
Gateway Computers WARNING DON'T PURCHASE A GATEWAY COMPUTER Tampa Florida
I purchased a gateway computer from hsn in Dec 2007 after one month the computer stopped working. I contacted HSN and was told that I would have to send it to Gateway because I had the computer over 30 days.
I sent it to Gateway and requested that they send another computer since...
Entity
Gateway Computers, Tampa, Florida,
Categories: Computer Dealers
39, Report:
#437671
Posted Date:
Mar 26 2009
Gateway Computers can't fix a laptop on 3 tries, breaks it further. Irvine California
I will give you the short version of my plight as I know like me, your time is quite valuable. I purchased a Gateway ML-3109 laptop in the 4th quarter of 2007. I started having problems with the back light failing within a few months of ownership. I sent the unit in for repair. Afte...
Entity
Gateway Computers, Irvine, California,
Categories: Computer Manufaturers
40, Report:
#317684
Posted Date:
Mar 08 2009
GATEWAY COMPUTERS / HSN-HOME SHOPPING NETWORK BOTH COMPANIES REFUSES TO HELP RESOLVE RETURN OF COMPUTER AND REFUND MONEY. I REPEATLY ASK FOR WAREHOUSE INFOR IN MILLINGTON TN. North Sioux City South Dakota
I purchased a Gateway notebook through HSN. I started having problems and wanted to return it. I contacted Gateway to return the computer and was told since it was pass thirty days I would have to contact HSN in order to return it. I contacted HSN and was told ok to return computer ...
Entity
GATEWAY COMPUTERS / HSN-HOME SHOPPING NETWORK, North Sioux City, South Dakota,
Categories: Computer Fraud
41, Report:
#423687
Posted Date:
Feb 13 2009
Prism Pointe Technologies Prism Pointe's Failure Tied to Failure of MPC and Gateway Computers Fairburn Georgia
The story of Prism Pointe Technologies problems is closely related to failure of a business partner, MPC Computers in Nampa, Idaho (formerly Micron Computers). You may be more familiar with Gateway Computers. In 2007, Gateway Computers sold its government and industrial division to ...
Entity
Prism Pointe Technologies, Fairburn, Georgia,
Categories: Computer Service & Repair
42, Report:
#420798
Posted Date:
Feb 06 2009
Gateway Computers Sent new Monitor for repair, Received Cracked and Scratched one in return, no warranty on cosmetic damage they say! N Sioux City South Dakota
Shipped my monitor back to Gateway on or around January 20th, 2009. Went through all the procedures on the phone with a Rep from Gateway. He concluded that the Video Card had gone bad and we went through the shipping procedure. I had to pay for the shipping. Received the monitor bac...
Entity
Gateway Computers, N. Sioux City, South Dakota,
Categories: Miscellaneous Companies
43, Report:
#409943
Posted Date:
Jan 09 2009
Gateway Computers -MPC Computers Stole my money, Lied about service, Lied to state and state employees Irvine California
Purchased a Gateway m465-e Nov 06 with multiple 3 year warrantees. The company made an agreement with the state and its employees to provide the warrantee service when purchased. I now have a computer that the hard drive has crashed and Gateway nor MPC is not honoring the agreement ...
Entity
Gateway Computers -MPC Computers, Irvine, California,
Categories: Computer Dealers
44, Report:
#405867
Posted Date:
Dec 29 2008
Gateway Computors - HSN - Home Shopping Network Gateway Computers Refuse to Credit Me for My Return Internet
I purchased a Gateway notebook through HSN. I started having problems the day Igot it and wanted to return it. I contacted HSN and was told ok to return computer to HSN Returns, Dock-SPC 10, 4697 Crossroads Park Dr.,Liverpool, NY 13088. I sent it through USPS and insured it for $800...
Entity
Home Shopping Network - Gateway Computors, Internet,
Categories: Computer Manufactures
45, Report:
#401719
Posted Date:
Dec 16 2008
Gateway Computers - MPC Computers Service & Tech Supoort Non-Existent! Irvine California
Bought Gateway Laptop in October, 2007 with double extended warranty and service contracts - total investment of $1,700.00. Learned shortly hterafter that Gateway had sold its service business to MPC Computers, which went broke this year. The sale took place in Octobrt, 2007! So,...
Entity
Gateway Computers - MPC Computers, Irvine, California,
Categories: Computer Manufaturers
46, Report:
#400704
Posted Date:
Dec 13 2008
Gateway Computers Gateway said my laptop had water damage when i sent it in for a blacked out moniter and broken screen hinges with 2 months left on the 3 year warrenty Poway California
My laptop worked decently for 2 years and 10 months, when the hinges that held the monitor screen in place broke and the LCD screen went black. I checked my warranty and saw that i had 2 months left on my 3 year warranty so i sent it in. I get a call from gateway repair saying the...
Entity
Gateway Computers, Poway, California,
Categories: Computer Manufaturers
47, Report:
#398517
Posted Date:
Dec 12 2008
Beatties Basics, Not Your Hometown Business After All scam, deceived, stole, fired St. Catharines Ontario, Canada
Hi. I am reporting on a local business here in Niagara Ontario. An office supply store (like Staples), called Beatties Basics.
These scammers would have you believe that they are a local homey business who takes care of its customers personally, and helps the city. These, are li...
Entity
Beatties Basics, St. Catharines, Ontario,
Categories: Office Suppliers & Stationers
48, Report:
#397677
Posted Date:
Dec 04 2008
Acer Corporation - Gateway Acer stole disabled teen's notebook (assistive technology) while being repaired, lied about repairs, delay tactics Temple Texas
Acer Corporation recently bought out Gateway Computers. I bought my teenage son a notebook laptop computer from Gateway in 2007 with a 3-year extended warranty. My son has a joint disorder and required a notebook laptop with a stencil to write on for school. It is considered assisti...
Entity
Acer Corporation - Gateway, Temple, Texas,
Categories: Computer Manufactures
49, Report:
#388459
Posted Date:
Nov 06 2008
MPC CORP GATEWAY COMPUTERS MPC SHIPPER HOLDING COMPUTER HOSTAGE AND MPC WILL NOT DO ANYTHING NORTH SOUIX CITY South Dakota
Four weeks ago, a M675 notebook computer was sent to MPC for repair. After three weeks of phone calls, I am being told that no products are being shipped. It appears that MPC can only email its shipper. They do not know how to use the phone.
While not admitting or denying the r...
Entity
MPC CORP GATEWAY COMPUTERS, BORTH SOUIX CITY, South Dakota,
Categories: Computer Service & Repair
50, Report:
#1034104
Posted Date:
Nov 03 2008
MPC Corp. Gateway Computers Bad Warranty Work Sioux City South Dakota
MPC has not been able to fix my computer in 90 days. I have shipped it to them twice and they have sent people to my site 3 times and still cannot fix it. Now they say it needs memory which they have not been able to get in 3 weeks but they cannot even tell what month the memory wi...
Entity
MPC Corp. Gateway Computers, Sioux City, South Dakota,
Categories: Computer Service & Repair
