NEVER use a Credit Card for X-Box Live.
AnonymousCT
HOUSTON,#2General Comment
Sun, May 20, 2012
So you went to Sony..... A company that get's their billing information compromised! You are so smart!!! But no not really. Learn how to read and don't just give you kids your credit cards. Like the other person said use prepaid cards if you don't want your cc on the account. Simple as pie not hard ar all.
241Joe630
aurora,#3Author of original report
Mon, December 26, 2011
While the Anonymous author of the above rebuttal is clearly not the owner of the company the content reflects the company culture; GREED design a system to maximize profit without any regard for the consumer and then require hoop after hoop to jump through for any assistance.
The response is nothing more than the rambling of an idiot; typical of the "XBox Treatment."
Don't you just love the response hiding behind the terms of service disclosure. They love to use the contract against you so that they will not be properly brought to their knees by a class action lawsuit.
Another Example: XBox Laser Burn: Games ruined because the laser burns the game. CHILDREN (the intended user) must refrain from removing the game until internal mechanisms stop and must never bump of move the console when in use. FAT CHANCE. You will ruin games and have to replace them (purchase again and again and again).
Don't place the console on its side because it will cause laser burn to the games requiring replacement. Funny, every advertisement photograph has the console on its side. See a pattern here; GREED.
SOLUTION: We stopped getting burned by XBox. We purchased a Sony; the kids play online for FREE and no laser burn, bluetooth set up is very easy. We still have the Xbox but are not buying more games so it will be sent out to pasture soon.
I wonder if I will have to dump my MSFT stock after the Quarterly earnings release on 1/19/2012.
That will be another update.........
Anonymous
Texas,#4REBUTTAL Owner of company
Sun, December 25, 2011
Firstly, there are safety settings on the xbox that prevent anyone but a parent from making purchases. It is up to you to either teach your children not to blow your money, or to put the password on so they cannot. You can use prepaid cards to prevent this, as well. And also, you can remove your credit card and have the customer service people send you a code for the time, kind of like a prepaid code. You can give your xbox away, you simply have to remove your profile, which you can put on another one quite easily by knowing the email and password. You make it sound like you got scammed out the h*o-ha, when really, you didn't. It also does indicate your information will be stored. As a matter of fact, it tells you it will be set up for automatic renewal each year for that particular subscription. You got the same service request number because instead of creating 243442358 different sets of notes for you to keep up with each number, we create one. One service request and we add notes to it. That number will allow whoever you speak with to pull up all your information, as well as see any and all notes added in regards to the issue. It is to make everything easier and to move more smoothly. Don't act xbox stole your credit card and charged you for things. It is your fault for not reading what you electronically agreed to, which is stupid when you're putting your credit card information in.