- Report: #422838
Complaint Review: Werner Enterprises - Omaha Nebraska
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Werner Enterprises
14507 Frontier Rd Omaha, 68138 Nebraska, U.S.A.
Phone:
800-346-2818
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Werner Enterprises Lying, misleading, and does not honor written contracts Omaha Nebraska
I agreed to go to work with Werner after my recruiter promised me I could drive a flatbed. I was adamant about this and she assured me once I completed training, I would be assigned a flatbed. At orientation I was first told you would have to wait longer for a flatbed, you should just take first available. My response was "no, I was promised flatbeds, that is what I want". The day after orientation a trainer showed up to pick me up in a box van. It was a truck on a dedicated Dollar General account in the southeast region. I at first was going to refuse it, but my wife suggested take it and get your training done, which i did. I stayed on the truck for two weeks, working 18-20 hours a day driving and unloading (Werner says trainees do not have to unload, but who is not gonna help there trainer). Werner gets many more deliveries and loads under this "training" system for next to nothing in wages. I called as instructed to veryify my tuition reimbursement had been set up. I then found that it was set up at $100. At orientation in Lakeland Fl., we were told to give all our loan info that Werner would pay up to $100 toward tuition unless you had a signed letter from your school or recruiter. I had/have this letter, which is on Werner letter head and says it is a "Werner employment acceptance form". It is signed and dated on 12/23/08 and witnessed by the school I attended (Roadmasters, Jacksonville, Fl.) It states I am entitled to $125 tuition reimbursment. Upon calling "Robin" back at Werner I was informed in a very rude way that contract is meaningless that Werner changed that policy in Jan. of 09'. I stated mine is signed 12/23/08, she said "it doesn't matter that form is not ours". It is on there paper, there letter head with all there information and promises and she said it's not there's. I called Stacy at the Lakeland terminal to verify this and she stated she knew nothing of any changes. Robins boss "Kristin" called me about the problem and was just as rude and accused me of swearing at Robin, which i did not do. She said she would get back to me on the matter and that was 2/9/09 and I have heard nothing. Werner's training program is a program for which they can run a truck many more miles, and carry many more loads for next to nothing in pay, all under the pretense of "training". At orientation they give you two thin slices of pizza and nothing to drink for lunch. They put you in a hotel sometimes for weeks and treat you as common criminals. I got off the truck the day I found this out. I am fortunate, I have a long career in sales and have gone back to it, but many in this do not and must be subjected to this sad company. You may eventually get your training through Werner, but it will come at a price of hours and labor that a normal business could not get away with due to labor laws.
Dee
Jacksonville, Florida
U.S.A.
Dee
Jacksonville, Florida
U.S.A.
3 Updates & Rebuttals
Seabass
Allen Park,Michigan,
U.S.A.
No Lumper
#2UPDATE EX-employee responds
Wed, June 24, 2009
My first trainer at Wener was OTR usually picking up Amish made cabinets in Indiana or Illinois and driving to California dropping stuff off at various warehouses and job sites on the way. Here is a little secret (Amish people really dont make these cabinets) Akward and heavy would best describe the type of cargo we picked up. When I went to the Ohio Terminal for orientation and physical I let the doctor know that I had a rotator cuff operation and couldnt do any lifting over 10 pounds, especially overhead lifting. I was assured that considerations would be made and that all of the training would be drop and hook. At the first stop my trainer said we needed to bring down the cabinets and push them to the back of the truck. Guess what? Overhead lifting and nothing under 10 pounds. First off the trainee doesnt get paid anything for this sorta of labor second I was not about to reinjure my shoulder and go throught another year of pain and rehab. So I refused to do it and let say my relationship with the trainer deteriorated from there. Werner just lies about everything, the recruiters and SDM's must go through some sort of unsensitivty training, they are numb to any problems you may have on the road. Any green recruits that are looking for a company to work for this isnt the one. Dont buy the slick brochures and smooth talking recruiters that blow smoke up your keester. They say you really get to see the country and its an adventure. All you see are highways,rest stops,truckstops,industrial complexes and the inside of a sleeper. Not to mention hookers,hustlers, and fat old broken down people who have been tied down and beaten by life. Look for another profession, truckdriving is a fools paradise.
Anonymous
Harrison Township,Michigan,
U.S.A.
Tactics
#3Consumer Comment
Sun, May 17, 2009
Wxx is like many OTC truck companies that attempt to maximize the effort of their drivers. The advertisements they make sound like the job is full of adventure and low risk, but the reality is that trucking is one of the hardest ways there is to make a living and is one of the most dangerous jobs in the world (tenth place in the top ten). The $$ store runs also include some neighborhoods where bullets fly during daylight hours. You won't miss anything while your back in sales.
Hindsight2020
Germantown,Wisconsin,
U.S.A.
They are all the same
#4Consumer Comment
Fri, March 20, 2009
Swift, Werner, CR England, Covenant, CRST, and many more are all the same. All training companies will work you hard for next to nothing. Welcome to the world of trucking where you are just a warm body behind the wheel. As all of them say "Stay safe--but keep those wheels moving". They do not care about you. It's all about the money. That's all trucking is---the money for THEM and NOT you.
