;
  • Report:  #1638

Complaint Review: Warranty Corporation - Mobile Alabama

Reported By:
- Conroe, Tx,
Submitted:
Wed, March 22, 2000
Updated:
Wed, March 22, 2000

Warranty Corporation
P.O.Box 190909 Mobile, 36619 Alabama, U.S.A.
Phone:
800/225-4711
Web:
N/A
Categories:
Maintenance Companies

The Warranty Corporation sent a letter advising that my auto liability was to expire. The letter was worded as if it was sent from the company currently handling my warranty. I did send in the requested fee. I have since found out that it is not the current company, but another using it's information to solicit new business.

Yesterday I to my truck to the dealership for repairs. I presented the new warranty paperwork. The service tech laughed and stated that this warranty not accepted at the dealership. He advised that "It isn't worth the paper it's written on". He would, however, contact them and attempt to get authorization. Later he contacted me and stated that this warranty company would not cover but a very small part of the repairs. He also advised that my current warranty had not run out. This new warranty company had misled me.

I contacted this "Warranty Corporation" several times in an attempt to file a claim. Each time I was put on hold, disconnected or advised that they would call me back. On one call, I was transfered seven times. Each time they would ask for my "contract number" and then placed on hold to be sent to another party. Finally a recording came on to tell me how important my call was and to leave a message, someone would call me back.

I could no longer wait, had my truck repaired. Warrranty Corporation will not pay the claim and will not reimburse my fees.



Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!