- Report: #173345
Complaint Review: VanLines4U -Universal Van Lines Global Van Lines - Vanlines And Myvanlines - Hollywood, Southern Florida Florida
-
Author Confirmed
Why?
VanLines4U -Universal Van Lines Global Van Lines - Vanlines And Myvanlines
www.vanlines.com and www.myvanlines.com Hollywood, Southern Florida, 33021 Florida, U.S.A.
Phone:
866-978-4900
Web:
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VanLines4U - Universal Van Lines - Global Van Lines - All Companies Under Vanlines And Myvanlines RIPOFF bait and switch, deceptive business practices, fraud, theft, invasion of privacy, price increase after items on truck, illegal cu ft estimates, federal law violations Hollywood Florida
*Author of original report: FEDERAL LAW RE: CUBIC FT ESTIMATE AND CHARGES
*Consumer Comment: THE BEST SERVICE EVER
*Consumer Suggestion: 100% believable!
*Consumer Comment: Not To Be Believed!!
*Consumer Comment: Not To Be Believed!!
*Consumer Comment: Not To Be Believed!!
*Consumer Comment: Not To Be Believed!!
*UPDATE Employee: Our side of It!
*REBUTTAL Individual responds: Really
*Author of original report: REBUTTALS TO MICHELLE AMAR
*Consumer Comment: Finally, admission to breaking the law
*Consumer Suggestion: I did not use them
IF THE ESTIMATE IS CALCULATED IN CUBIC FEET - YOU ARE BEING SCAMMED - PERIOD!
VanLines4U, Universal Van Lines, Global Van Lines, Nationwide Movers, Quality Movers, Legal Transportation, Amerigo Moving Services, Globus Van Lines, Movers USA, Moving Kingdom, Freedom Movers, World Moving Services, Yellow Van Lines, Transport Van Lines Inc ARE ALL ALIASES FOR THE SAME GROUP OF CRIMINALS.
DO NOT USE THEM EVER!
THEY CALL RELENTLESSLY TO GET YOUR BUSINESS. THEN ARE TOO BUSY TO TAKE YOUR CALL ONCE THEY HAVE YOUR PROPERTY
1. Joseph the dispatcher had called me on Thursday 1/12/06 and left a message to call him back to confirm. I immediately did so. However, he did not call me back after I left several messages for him to confirm the pickup for Sunday 1/15/06. I did get Jonathan at the main office on Saturday evening and told him the situation. He explained he was unable to find anyone Saturday and Sunday. We got up at 5a.m. on Sunday because we still had not heard from anyone and did not know what time the movers would arrive, or if they were coming at all. By 12 noon we assumed they were not coming. At 1pm the driver called and said they would be there at 2p.m. They arrived at 3:10p.m. Driver said he was late because he was up until 5a.m. that morning playing a piano gig and was tired.
2. I had asked Michelle on 3 different occasions if Vanlines4U was indeed the company that would be moving our items and not some other outsourced or sister company. I was told yes' it would be VanLines4U. I was taken aback when Universal Van Lines was the company that showed up. I discussed my concerns with Michelle this morning regarding that.
3. When the movers walked in the driver said immediately This is going to cost more. The movers had just walked in the door and had not walked around the apartment at all. How was the driver to know it would cost more if he hadn't even seen any of the items?
Driver number 2 rolled his eyes and made a face when we told him that we were paying for a full pack, even though we had already packed most of our items. The only areas that remained to be packed were the kitchen, one bathroom, and one closet.
4. Driver then told us the truck was only 1000 cubic feet and not all of our things would fit.
5. They pulled the truck in diagonally to our balcony and were throwing boxes over the balcony into the truck (Glass and fragile items included), this made me very unhappy. The railing on the balcony was dented and bent at one end from the boxes and from the drivers using the railing to pull themselves up onto the balcony from the back of the truck. They were jumping and climbing over my landlord's first floor balcony.
6. My fiance and I were so flustered at this point given the time We ended up packing 95% of the kitchen and all of the bathroom because by this time it was after 8pm. It seemed to me that driver 2 was doing most of the real heavy work of wrapping and taping furniture all by himself.
7. We rolled, bagged and taped the 8x10 area rug ourselves.
8. Driver 2 then said to us You guys can start taking apart the bed if you want It was after 11pm at this point so we did feeling very taken advantage of since we were paying for a full pack $3055.00
9. We were told to remove the clothing from the dressers because it was too heavy (it was mostly shorts and t-shirts). When Graebel moved us into Key West, they told us to leave everything in the dressers because it doesn't really add to the weight of the dresser and just takes up space in the truck. We packed the items from the dresser and two night stands . I believe driver 2 removed the items from the other dresser. (this added cubic feet to the order unnecessarily and I would like that removed from the bill please)
10. We requested our glass table top to be Crated for safe transport. The drivers wrapped it in two layers of cardboard and tape, which was unacceptable since we asked for it to be crated, not boxed. The reason I bring this up is because when they were moving it out, they dropped it on it's edge onto the concrete floor. I'm addressing this because I am almost certain there will be damage because the two movers did not and were not doing the job we were paying VanLines4U to do.
11. After their dinner break, driver 1 sat on the balcony while driver 2 wrapped part of the sectional
12. When the drivers arrived we asked them not to go into the master bathroom as there was nothing to pack in there (door was closed). Later on, driver 1 went in and closed the door behind him. I'm addressing this because we had personal and valuable items in there including cash, credit cards, checkbooks etc. I just want you to be aware of this because we have no way to confirm that personal information was not taken and copied. We have not been able to do an inventory of those items yet.
13. At 1:21am, driver 1 brought in the paperwork. The cubic footage of the truck suddenly jumped from 1000 cubic feet and not all your stuff will fit to 1400 cubic feet and here's your bill. I don't know how a truck can go from 1000 to 1400 cu ft in such a short time but apparently the truck grew while sitting in the lot. My fianc was asking driver number 1 about the cubic footage of certain items and he wouldn't answer her. She asked him three times how can the truck get bigger He responded with no acknowledgement that the question had even been asked.
14. Driver 1 then started haggling with me over the price of the move. He offered discounts, changed cu ft of the move SEVERAL times, offered percentages off . He wrote down several final charges. I could not assimilate which was correct. The driver had me adding numbers for him on a calculator. I did not know what these numbers were as none of them matched any of my paperwork. He charged us extra for packing supplies when my fiance and I had already packed 51 of the boxes before the movers even arrived. I was also told by Michelle that the packing charge included the service and supplies. The packing fee went from $735. To $1560. I would like this addressed as well. The movers did not perform a full packing service.
By the time this was over I was so confused that I gave him the original check I had written for $1533. And said I would settle up with the office on Tuesday 1/17/06. I spoke to Orly on Monday 1/16/06 with no resolve.
15. Upon delivery (which we received no call for because by this time no one would talk to us) items were missing and there was damage. AND our items were delivered by a third company called Global Van Lines.
WARNING: VanLines4U, Universal Van Lines, Global Van Lines, Nationwide Movers, Quality Movers, Legal Transportation, Amerigo Moving Services, Globus Van Lines, Movers USA, Moving Kingdom, Freedom Movers, World Moving Services, Yellow Van Lines, Transport Van Lines Inc ARE ALL THE SAME GROUP OF PEOPLE SCAMMING CONSUMERS.
Here are some names to look out for: Ralph Habura(Owner VanLines4U),Michelle Amar(VanLines4U), Tamir Horovitz(Driver VanLines4U), Ricardo(Driver/Assistant VanLines4U), Mike(staff VanLines4U), Jonathan(staff VanLines4U), Joseph(dispatcher Universal Van Lines), Sharon(customer service Universal Van Lines), Colette Goodman(Owner Universal Van Lines / Global Van Lines), Rozita Ogen(Vice President - Legal Transportation), Avneri Liron(Owner Movers USA), Colette Lee(Owner World Moving Services), Aviad Peretz (President Globus Van Lines), Rones Ben-Lu-Lu(President Transport Van Lines), Aldo Disorbo(President Nationwide Van Lines)
I WOULD LIKE TO START A CLASS ACTION LAWSUIT BUT I NEED PEOPLE TO JOIN ME. IF YOU HAVE BEEN RIPPED OFF BY ANY OF THESE COMPANIES AND ARE INTERESTED CONTACT THIS WEB SITE.
Dana
aiken, South Carolina
U.S.A.
Click here to read other Rip Off Reports on Globe Van Lines
Click here to read other Rip Off Report list of other Moving Companies
Click here to read other Rip Off Reports on National Moving Network and other various transport companies ripping off the consumer
VanLines4U, Universal Van Lines, Global Van Lines, Nationwide Movers, Quality Movers, Legal Transportation, Amerigo Moving Services, Globus Van Lines, Movers USA, Moving Kingdom, Freedom Movers, World Moving Services, Yellow Van Lines, Transport Van Lines Inc ARE ALL ALIASES FOR THE SAME GROUP OF CRIMINALS.
DO NOT USE THEM EVER!
THEY CALL RELENTLESSLY TO GET YOUR BUSINESS. THEN ARE TOO BUSY TO TAKE YOUR CALL ONCE THEY HAVE YOUR PROPERTY
1. Joseph the dispatcher had called me on Thursday 1/12/06 and left a message to call him back to confirm. I immediately did so. However, he did not call me back after I left several messages for him to confirm the pickup for Sunday 1/15/06. I did get Jonathan at the main office on Saturday evening and told him the situation. He explained he was unable to find anyone Saturday and Sunday. We got up at 5a.m. on Sunday because we still had not heard from anyone and did not know what time the movers would arrive, or if they were coming at all. By 12 noon we assumed they were not coming. At 1pm the driver called and said they would be there at 2p.m. They arrived at 3:10p.m. Driver said he was late because he was up until 5a.m. that morning playing a piano gig and was tired.
2. I had asked Michelle on 3 different occasions if Vanlines4U was indeed the company that would be moving our items and not some other outsourced or sister company. I was told yes' it would be VanLines4U. I was taken aback when Universal Van Lines was the company that showed up. I discussed my concerns with Michelle this morning regarding that.
3. When the movers walked in the driver said immediately This is going to cost more. The movers had just walked in the door and had not walked around the apartment at all. How was the driver to know it would cost more if he hadn't even seen any of the items?
Driver number 2 rolled his eyes and made a face when we told him that we were paying for a full pack, even though we had already packed most of our items. The only areas that remained to be packed were the kitchen, one bathroom, and one closet.
4. Driver then told us the truck was only 1000 cubic feet and not all of our things would fit.
5. They pulled the truck in diagonally to our balcony and were throwing boxes over the balcony into the truck (Glass and fragile items included), this made me very unhappy. The railing on the balcony was dented and bent at one end from the boxes and from the drivers using the railing to pull themselves up onto the balcony from the back of the truck. They were jumping and climbing over my landlord's first floor balcony.
6. My fiance and I were so flustered at this point given the time We ended up packing 95% of the kitchen and all of the bathroom because by this time it was after 8pm. It seemed to me that driver 2 was doing most of the real heavy work of wrapping and taping furniture all by himself.
7. We rolled, bagged and taped the 8x10 area rug ourselves.
8. Driver 2 then said to us You guys can start taking apart the bed if you want It was after 11pm at this point so we did feeling very taken advantage of since we were paying for a full pack $3055.00
9. We were told to remove the clothing from the dressers because it was too heavy (it was mostly shorts and t-shirts). When Graebel moved us into Key West, they told us to leave everything in the dressers because it doesn't really add to the weight of the dresser and just takes up space in the truck. We packed the items from the dresser and two night stands . I believe driver 2 removed the items from the other dresser. (this added cubic feet to the order unnecessarily and I would like that removed from the bill please)
10. We requested our glass table top to be Crated for safe transport. The drivers wrapped it in two layers of cardboard and tape, which was unacceptable since we asked for it to be crated, not boxed. The reason I bring this up is because when they were moving it out, they dropped it on it's edge onto the concrete floor. I'm addressing this because I am almost certain there will be damage because the two movers did not and were not doing the job we were paying VanLines4U to do.
11. After their dinner break, driver 1 sat on the balcony while driver 2 wrapped part of the sectional
12. When the drivers arrived we asked them not to go into the master bathroom as there was nothing to pack in there (door was closed). Later on, driver 1 went in and closed the door behind him. I'm addressing this because we had personal and valuable items in there including cash, credit cards, checkbooks etc. I just want you to be aware of this because we have no way to confirm that personal information was not taken and copied. We have not been able to do an inventory of those items yet.
13. At 1:21am, driver 1 brought in the paperwork. The cubic footage of the truck suddenly jumped from 1000 cubic feet and not all your stuff will fit to 1400 cubic feet and here's your bill. I don't know how a truck can go from 1000 to 1400 cu ft in such a short time but apparently the truck grew while sitting in the lot. My fianc was asking driver number 1 about the cubic footage of certain items and he wouldn't answer her. She asked him three times how can the truck get bigger He responded with no acknowledgement that the question had even been asked.
14. Driver 1 then started haggling with me over the price of the move. He offered discounts, changed cu ft of the move SEVERAL times, offered percentages off . He wrote down several final charges. I could not assimilate which was correct. The driver had me adding numbers for him on a calculator. I did not know what these numbers were as none of them matched any of my paperwork. He charged us extra for packing supplies when my fiance and I had already packed 51 of the boxes before the movers even arrived. I was also told by Michelle that the packing charge included the service and supplies. The packing fee went from $735. To $1560. I would like this addressed as well. The movers did not perform a full packing service.
By the time this was over I was so confused that I gave him the original check I had written for $1533. And said I would settle up with the office on Tuesday 1/17/06. I spoke to Orly on Monday 1/16/06 with no resolve.
15. Upon delivery (which we received no call for because by this time no one would talk to us) items were missing and there was damage. AND our items were delivered by a third company called Global Van Lines.
WARNING: VanLines4U, Universal Van Lines, Global Van Lines, Nationwide Movers, Quality Movers, Legal Transportation, Amerigo Moving Services, Globus Van Lines, Movers USA, Moving Kingdom, Freedom Movers, World Moving Services, Yellow Van Lines, Transport Van Lines Inc ARE ALL THE SAME GROUP OF PEOPLE SCAMMING CONSUMERS.
Here are some names to look out for: Ralph Habura(Owner VanLines4U),Michelle Amar(VanLines4U), Tamir Horovitz(Driver VanLines4U), Ricardo(Driver/Assistant VanLines4U), Mike(staff VanLines4U), Jonathan(staff VanLines4U), Joseph(dispatcher Universal Van Lines), Sharon(customer service Universal Van Lines), Colette Goodman(Owner Universal Van Lines / Global Van Lines), Rozita Ogen(Vice President - Legal Transportation), Avneri Liron(Owner Movers USA), Colette Lee(Owner World Moving Services), Aviad Peretz (President Globus Van Lines), Rones Ben-Lu-Lu(President Transport Van Lines), Aldo Disorbo(President Nationwide Van Lines)
I WOULD LIKE TO START A CLASS ACTION LAWSUIT BUT I NEED PEOPLE TO JOIN ME. IF YOU HAVE BEEN RIPPED OFF BY ANY OF THESE COMPANIES AND ARE INTERESTED CONTACT THIS WEB SITE.
Dana
aiken, South Carolina
U.S.A.
Click here to read other Rip Off Reports on Globe Van Lines
Click here to read other Rip Off Report list of other Moving Companies
Click here to read other Rip Off Reports on National Moving Network and other various transport companies ripping off the consumer
12 Updates & Rebuttals
Sharon
Alexandria,Virginia,
U.S.A.
I did not use them
#2Consumer Suggestion
Fri, March 03, 2006
In response to the question, I did not use this company. Before Michelle says I should mind my own businesss, I will say that this does not bar me from commenting on this report.
Rick
Raymond,Maine,
U.S.A.
Finally, admission to breaking the law
#3Consumer Comment
Thu, March 02, 2006
I was a victim of a fraudulant company using Cubic feet for an estimate. There is indeed a law which passed recently forbidding moving companies from using Cubic ft. I am suprised to see Ms Amar admitting that she and her company admit in the above posting that they are breaking the law by estimating still in cubic ft. Good Luck to everyone who has been scammed by such companies. This law was not in place when I was victimized.
Dana
aiken,South Carolina,
U.S.A.
REBUTTALS TO MICHELLE AMAR
#4Author of original report
Thu, March 02, 2006
To all my name is Michelle A and I am the sales representative that provided the quote to Dana. MICHELLE PROVIDED THE QUOTE IN CUBIC FEET. WE ASKED ON MORE THAN ONE OCCASION TO HAVE THE ESTIMATE IN LBS SINCE WE HAD MOVED BEFORE (WITH A GREAT COMPANY NAMED GRAEBEL) AND KNEW WHAT OUR ITEMS WEIGHED. SHE WOULD NOT PROVIDE AN ESTIMATE IN LBS. AND PROCEEDED TO GIVE US THE RUNAROUND. THIS SHOULD HAVE BEEN A BIG RED FLAG FOR US. HINDSIGHT IS ALWAYS 20/20 First It is necessary to know that we received a confirmation E-mail from the customer stating that he had received his belongings. THE EMAIL WAS REGARDING PAYMENT TO NOTIFY THIS COMPANY REGARDING THE EXTRA RANSOM MONEY THIS COMPANY WAS DEMANDING WHILE HOLDING OUR ITEMS HOSTAGE. WE INFORMED MICHELLE VIA TELEPHONE/EMAIL THAT THE PAYMENT WAS A NON NEGOTIABLE COPY OF A CERTIFIED CHECK. MY FIANCEE AND I STOPPED PAYMENT IMMEDIATELY UPON RECEIPT OF MOST OF OUR ITEMS - INCLUDING DAMAGED ITEMS. When a customer asks for a quote with full packing and that is the service that was asked for we tell the customer that our job is to pack everyhting for them. If the customer started to pack for himself that does not change the fact that he signed an agreement for full packing. EXACTLY - WE PAID FOR A FULL PACK AND DID NOT GET ONE. A TWO BEDROOM APARTMENT SHOULD NOT TAKE OVER 10 HOURS TO PACK WHEN WE HAD ALREADY PREPACKED 50 OUT OF 72 BOXES. Also the customer did not even pay for his full move!!!! I do not recall the customer asking if we were the one to do the move. I always tell the customers that we have carriers all over the united states. THAT IS A FLAT OUT LIE - I PAID MORE THAN 10% OVER THE BINDING ESTIMATE. THAT IS ALL THAT THE FEDERAL LAW ALLOWS THE CROOKED COMPANIES TO CHARGE. IF YOU ARE INTERESTED THE FEDERAL LAW NUMBER IS 49 CFR Part 370-376 AND IS QUOTED ABOVE. IN REGARDS TO THE CARRIERS ALL OVER THE UNITED STATES, I WAS TOLD THE MOVE WOULD BE HANDLED ENTIRELY BY VANLINES4U. MY FIANCEE SPECIFICALLY MADE ME CALL MICHELLE FOR THIS PURPOSE. THERE WAS ALSO AN EMAIL REGARDING THIS. I WAS TOLD VANLINES4U AND NOT A SISTER OR OTHER COMPANY WOULD BE DOING ANY OF THE MOVING. I HIRED VANLINES4U - A PENSKE RENTAL TRUCK WITH EMPLOYEES FROM UNIVERSAL VANLINES PICKED UP MY ITEMS - AND GLOBAL VAN LINES DELIVERED MY ITEMS. THAT DOESN'T SOUND LIKE THE SAME COMPANY TO ME. Unfortunately in the transportation industry things can change pick-up arrival times. A forman that comes to a pick-up knows just by looking at a home if he thinks that there will be more than what is one the original item list. NOT WHEN HE STATES IT WILL COST MORE WHEN HE FIRST STEPS IN THE DOOR. HE HAD NOT EVEN WALKED IN 5 STEPS OR LOOKED AROUND. IT WAS THE VERY FIRST THING TAMIR HOROVITZ (FORMAN/DRIVER) SAID UPON ENTERING MY APARTMENT. "THIS WILL COST MORE!" His job is to make sure that the customer knows that there is a possibility that he will have additinals. Before!!!! He starts to load. NOT WHEN HE IS INTENDING TO BREAK THE LAW BEFORE HE EVEN GETS TO A MOVE SITE. AND IT IS CLEAR THAT THE INTENTION WAS TO OVERCHARGE FROM THE GET GO. TELL ME WHY THEY INSISTED ON USING THE ELEVATOR ON THE OPPOSITE END OF THE BUIDING WHEN WE LIVED ON THE 1ST FLOOR 5 STEPS FROM THE STAIRWELL? THEN HAD THE AUDACITY TO TRY TO CHARGE US AN EXTRA CARRY CHARGE. WHAT A JOKE! Dana did not even pay for his total move. All documents were filled out correctly and signed by him. He agreed to all charges. SAME LIE - THE DOCUMENTS WERE ALL BUT BLANK WHEN THE DRIVER HANDED THEM TO ME. I HAD TO FILL IN DELIVERY ADDRESS, PICK UP ADDRESS, DELIVERY DATE ETC. IT JUST WENT ON AND ON... I DID PAY IN FULL AND MORE ACCORDING TO THE LAW (49 CFR Part 370-376 ) AND I HAVE DOCUMENTATION TO BACK IT UP AND SO DOES MY LAWYER Also I do not understand what all the other companies that he listed have to do with this. We have no connection to them. THE CONNECTION IS THAT THEY ALL SHARE THE SAME DOT AND MC #'S OR THEY DID AT THE TIME, THE COMPANIES MAY HAVE STARTED TO RECTIFY THIS SINCE THEY WERE CAUGHT. Like in every business if a customer is unsatisfied with the job he needs to pay first and then make a complaint. If the services were provided. A COMPLAINT TO DISHONEST PEOPLE? THAT WOULD DO A LOT OF GOOD. I RECALL TRYING TO REACH MICHELLE AND NUMEROUS OTHERS ONLY TO BE GIVEN THE RUNAROUND BECAUSE THEY STOPPED TAKING OUR CALLS (SOUND FAMILIAR?) MY FIANCEE WAS ABLE TO GET THROUGH ON ONE OCCASION BECAUSE THEY DIDN'T KNOW HER NAME, AS SOON AS THEY DID THEY STOPPED TAKING HER CALLS TOO. I use cosmetic services as an example if you have a nose job you first pay the doctor. Then if you are unhappy you can ask him to fix it or take other action!!!! This is what needed to be done. There is no such thing has 100% customers being satisfied. There are always ones that will complain. Regarding CF and Weight there is no law stating that you have to provide estimates based on only LBS. AS OF AUGUST 2004 - THERE IS A LAW REGARDING THIS - I'M SURE SOMEONE AT THE D.O.T. WOULD BE HAPPY TO SHOW IT TO YOU. ALL YOU HAVE TO DO IS TAKE THEIR CALLS. I did not write the rebuttle we have many customers who can provide good references. I will make sure that they put there input on this site as well. THE POSTING ABOVE IS OBVIOUSLY FAKE, WHY SHOULD ANYONE BELIEVE ANY FURTHUR REBUTTALS Regarding the customer or person Sharon who put in there opinion. Please let me know what your file Number is because i do not recall having a customer from VA with the name sharon. YES SHARON, PLEASE SHARE YOUR STORY WITH US, I'M VERY CURIOUS TO KNOW WHAT THEY DID TO YOU TOO. I ask that all customers take into consideration that every case is a case on it own and each person ort customer is handled individually. Please feel free to contact me at any time if you may have any questions! We have many good references that can be provide to any consumer. YOU NEED TO START BY TAKING CALLS FROM THE GOVERMENT AGENCIES ***WE ARE STILL TAKING NAMES FOR A CLASS ACTION LAWSUIT*** LEAVE YOUR INFO ON THIS POSTING
Dennis
Mission Viejo,California,
U.S.A.
Really
#5REBUTTAL Individual responds
Wed, March 01, 2006
Michelle, Why is it then that your company refuses to return calls from any Federal or private agencies that are investigating them?
Michelle
Hollywood,Florida,
U.S.A.
Our side of It!
#6UPDATE Employee
Tue, February 21, 2006
To all my name is Michelle A and I am the sales representative that provided the quote to Dana. First It is necessary to know that we received a confirmation E-mail from the customer stating that he had received his belongings. When a customer asks for a quote with full packing and that is the service that was asked for we tell the customer that our job is to pack everyhting for them. If the customer started to pack for himself that does not change the fact that he signed an agreement for full packing. Also the customer did not even pay for his full move!!!! I do not recall the customer asking if we were the one to do the move. I always tell the customers that we have carriers all over the united states. Unfortunately in the transportation industry things can change pick-up arrival times. A forman that comes to a pick-up knows just by looking at a home if he thinks that there will be more than what is one the original item list. His job is to make sure that the customer knows that there is a possibility that he will have additinals. Before!!!! He starts to load. Dana did not even pay for his total move. All documents were filled out correctly and signed by him. He agreed to all charges. Also I do not understand what all the other companies that he listed have to do with this. We have no connection to them. Like in every business if a customer is unsatisfied with the job he needs to pay first and then make a complaint. If the services were provided. I use cosmetic services as an example if you have a nose job you first pay the doctor. Then if you are unhappy you can ask him to fix it or take other action!!!! This is what needed to be done. There is no such thing has 100% customers being satisfied. There are always ones that will complain. Regarding CF and Weight there is no law stating that you have to provide estimates based on only LBS. I did not write the rebuttle we have many customers who can provide good references. I will make sure that they put there input on this site as well. Regarding the customer or person Sharon who put in there opinion. Please let me know what your file Number is because i do not recall having a customer from VA with the name sharon. I ask that all customers take into consideration that every case is a case on it own and each person ort customer is handled individually. Please feel free to contact me at any time if you may have any questions! We have many good references that can be provide to any consumer. Michelle A Sales CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Dana
Aiken,South Carolina,
U.S.A.
Not To Be Believed!!
#7Consumer Comment
Mon, February 20, 2006
Obviously the person from NY is actually an employee of this "company" or a friend of Michelle Amar, if not Michelle herself (I can't believe she still is working with these crooks) We still have items missing and stolen from this company. Luckily we had insurance. Do not hire this company or any of its aliases ever under any circumstances ever!! They lie, cheat and steal. We are gathering names for a class action lawsuit if anyone is interested in retrobution.
Dana
Aiken,South Carolina,
U.S.A.
Not To Be Believed!!
#8Consumer Comment
Mon, February 20, 2006
Obviously the person from NY is actually an employee of this "company" or a friend of Michelle Amar, if not Michelle herself (I can't believe she still is working with these crooks) We still have items missing and stolen from this company. Luckily we had insurance. Do not hire this company or any of its aliases ever under any circumstances ever!! They lie, cheat and steal. We are gathering names for a class action lawsuit if anyone is interested in retrobution.
Dana
Aiken,South Carolina,
U.S.A.
Not To Be Believed!!
#9Consumer Comment
Mon, February 20, 2006
Obviously the person from NY is actually an employee of this "company" or a friend of Michelle Amar, if not Michelle herself (I can't believe she still is working with these crooks) We still have items missing and stolen from this company. Luckily we had insurance. Do not hire this company or any of its aliases ever under any circumstances ever!! They lie, cheat and steal. We are gathering names for a class action lawsuit if anyone is interested in retrobution.
Dana
Aiken,South Carolina,
U.S.A.
Not To Be Believed!!
#10Consumer Comment
Mon, February 20, 2006
Obviously the person from NY is actually an employee of this "company" or a friend of Michelle Amar, if not Michelle herself (I can't believe she still is working with these crooks) We still have items missing and stolen from this company. Luckily we had insurance. Do not hire this company or any of its aliases ever under any circumstances ever!! They lie, cheat and steal. We are gathering names for a class action lawsuit if anyone is interested in retrobution.
Sharon
Alexandria,Virginia,
U.S.A.
100% believable!
#11Consumer Suggestion
Mon, February 20, 2006
Dr. - S.I., New York And you just HAPPENED upon this report, and decided to set the record straight, huh? Tell me, just when did they move you to NY? Because they have NEVER had an interstate moving license. They, or maybe I should just say YOU from now on, applied for a Broker's license on Oct 20, 2005, but couldn't be bothered to get insurance. So the license number you have, MC539555, means jack squat. Oh, but you can happily advertise a DOT number and look legit, but the records show that DOT number has no authority, either. VANLINES4U INC 1400 SOUTH OCEAN DRIVE SUITE 10 HOLLYWOOD, FL 33019 Phone: (305) 767-2252
Dr.
S.I.,New York,
U.S.A.
THE BEST SERVICE EVER
#12Consumer Comment
Sun, February 19, 2006
I RECEIVED THE BEST SERVICE EVER. VANLINES4U GUIDED ME THROUGH THE BEGINNING SO THAT MY MOVE WAS A PLEASANT ONE. MICHELLE AMAR WAS VERY KIND IN EXPLAINING EVERYTHING FROM THE ITEM LIST BEING CORRECT TO TELLING ME HOW TO WRAP MY FRAGILE BELONGINGS. SO THAT I WON'T HAVE TO PAY FOR PACKING SUPPLIES. I WOULD REFERR THIS COMPANY TO ANYONE. REMEMBER THAT THERE ARE ALWAYS TWO SIDES TO EVERY STORY!!!!!
Dana
aiken,South Carolina,
U.S.A.
FEDERAL LAW RE: CUBIC FT ESTIMATE AND CHARGES
#13Author of original report
Thu, January 26, 2006
AS OF AUGUST 2005, IT IS AGAINST FEDERAL LAW FOR ANY MOVING COMPANY TO QUOTE ESTIMATES OR CHARGE CONSUMERS BASED ON CUBIC FT UNLESS THE CONSUMER IS SPECIFICALLY RENTING A DEFINED SPACE IN A TRUCK. Under 49 CFR Part 370-376 of the Federal Motor Carriers Safety Administration laws it states, The performance of transportation on the dates, or during the period of time, agreed upon by you and your mover and shown on the Order For Service/Bill of Lading. For example, if your mover deliberately withholds any shipment from delivery after you offer to pay the binding estimate or 110 percent of a non-binding estimate, your mover has not transported the goods with reasonable dispatch. The term " reasonable dispatch " excludes transportation provided under your mover's tariff provisions requiring guaranteed service dates. Your mover will have the defenses of force majeure, i.e., that the contract cannot be performed due to causes which are outside the control of the parties and could not be avoided by exercise of due careWhen you receive a binding estimate, you cannot be required to pay any more than the estimated amount at delivery. If you have requested the mover provide more services than those included in the estimate, the mover may not demand full payment for those added services at time of delivery. Instead he must bill for those services later, as explained below. Such services might include destination charges often not known at origin (i.e., long carry charges, shuttle charges, or extra stair carry charges)Once your mover loads your shipment, your mover's failure to execute a new binding estimate or to agree with you to treat the original estimate as a non-binding estimate signifies it has reaffirmed the original binding estimate. Your mover may not collect more than the amount of the original binding estimate..If you add additional services after your household goods are in-transit, you will be billed for the additional services, but will only be expected to pay the full amount of the binding estimate to receive delivery. Thirty days after delivery, your mover must bill you for the balance of any remaining charges. For example, if your binding estimate shows total charges at delivery should be $1,000, but your actual charges at destination are $1,500, your mover must deliver the shipment upon payment of $1,000. The mover must bill you for the remaining $500 after 30 days after delivery.
