;
  • Report:  #1743

Complaint Review: UniCare PPO Attn: Danielle Hagan - Atlanta Georgia

Reported By:
- Crowley, TX,
Submitted:
Updated:

UniCare PPO Attn: Danielle Hagan
Two Paces West, Suite 600. 2727 Paces Fe Atlanta, 30339-0044 Georgia, U.S.A.
Phone:
1-800-762-4534
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We request your assistance in saving our 4-year-old son's life.

Adam has a genetic immune deficiency (like the bubble baby). Since December, 1996, Adam has been receiving intravenous gamma globulin to replace missing antibodies, but the replacement is temporary, so he must receive these IV's every 3-4 weeks. The infusions are quiet expensive, currently $1265.00 each. Adam must visit his doctors regularly, and he takes prophylactic antibiotics to fight off the bacteria other peoples (your body and my body) bodies fight off without difficulty. He has developed Chronic Reactive Airway Disease as a result of his antibody deficiency, so he also must use inhalers and nebulizer treatments for breathing. We live in fear of the day he may receive an infection that he cannot recover from.

Our problem concerns insurance. UniCare is refusing to cover Adam's infusions. We have disputed, and now have been denied a 3rd and "final" time. Adam may die without these treatments, and we are scared to death of loosing our son. We don't understand how UniCare can be allowed to "legally MURDER our son." We filed a complaint with the Texas Dept of Insurance, but they said they couldn't help us because "the insurance company is privately owned."

In the meantime, Adam's home health agency, Coram Healthcare in Dallas, TX, is requiring us to pay for his infusions--up front, in cash. We are now looking at having to sell everything we own to keep Adam alive. How can UniCare get away with this? They withhold $108.00 every 2 weeks from my husband's paycheck, but deny EVERY claim. We don't qualify for federal or state programs for assistance because "we don't meet poverty guidelines."

Can you help us? I will email you an attachment that explains everything in more detail.

Kenneth and Virginia Mathers, parents to Adam Mathers



6 Updates & Rebuttals

S.n.

Bucyrus,
Kansas,
U.S.A.
Laura, You Must Have Wings!

#2Consumer Comment

Thu, July 14, 2005

Laura, I normally don't like to get mushy but your response to this problem was very informative. The first response to this post was in very poor taste and God help the person should SHE ever have a family member in need. I, too, wonder why the medical community has not advised this family of other options to care for their son. The second poster must work for an insurance company -- she has that old I Don't Care attitude you have come to expect from insurance companies. They will go out of their way to keep from paying medical claims but you can bet your life your premium payments had better be on time!


S.n.

Bucyrus,
Kansas,
U.S.A.
Laura, You Must Have Wings!

#3Consumer Comment

Thu, July 14, 2005

Laura, I normally don't like to get mushy but your response to this problem was very informative. The first response to this post was in very poor taste and God help the person should SHE ever have a family member in need. I, too, wonder why the medical community has not advised this family of other options to care for their son. The second poster must work for an insurance company -- she has that old I Don't Care attitude you have come to expect from insurance companies. They will go out of their way to keep from paying medical claims but you can bet your life your premium payments had better be on time!


S.n.

Bucyrus,
Kansas,
U.S.A.
Laura, You Must Have Wings!

#4Consumer Comment

Thu, July 14, 2005

Laura, I normally don't like to get mushy but your response to this problem was very informative. The first response to this post was in very poor taste and God help the person should SHE ever have a family member in need. I, too, wonder why the medical community has not advised this family of other options to care for their son. The second poster must work for an insurance company -- she has that old I Don't Care attitude you have come to expect from insurance companies. They will go out of their way to keep from paying medical claims but you can bet your life your premium payments had better be on time!


Laura

Cumming,
Georgia,
U.S.A.
What you need is a Katie Beckett Waiver

#5Consumer Suggestion

Thu, July 14, 2005

is a Katie Beckett Waiver. This is a waiver that will permit your child to receive Medicare regardless of your income. Since your child has a disability, this should help you immensely. Go to your county Health Department and tell the person up front that you need a packet to apply for a Katie Beckett Waiver. This waiver is specifically because it is cheaper for the state to care for your child at home than institutionalize him/her. Katie Beckett was a little girl from the first case. Fill out the paperwork carefully, be sure to include all physical limitations and the care that must be provided. Your doctor can usually help you a bit with this - I am surprised that he/she didn't mention it. Your social worker (assigned) will go over the paperwork. Be sure to let him/her know of the urgent nature of your need and that you need help for your son a.s.a.p. If you are in Georgia, I recommend that you join F.O.C.U.S. and the Georgia Children's Network. These are organizations of parents of children with disabilities and professionals who work with these children and parents on an ongoing basis. Web addresses - http://groups.yahoo.com/group/GA-ChildrensNetwork/ and http://focus-ga.org/. If I were you I would call F.O.C.U.S. today for some help. We in the disabled community help each other, because no-one else will. I wish the best of luck for you and your child.


Laura

Cumming,
Georgia,
U.S.A.
What you need is a Katie Beckett Waiver

#6Consumer Suggestion

Thu, July 14, 2005

is a Katie Beckett Waiver. This is a waiver that will permit your child to receive Medicare regardless of your income. Since your child has a disability, this should help you immensely. Go to your county Health Department and tell the person up front that you need a packet to apply for a Katie Beckett Waiver. This waiver is specifically because it is cheaper for the state to care for your child at home than institutionalize him/her. Katie Beckett was a little girl from the first case. Fill out the paperwork carefully, be sure to include all physical limitations and the care that must be provided. Your doctor can usually help you a bit with this - I am surprised that he/she didn't mention it. Your social worker (assigned) will go over the paperwork. Be sure to let him/her know of the urgent nature of your need and that you need help for your son a.s.a.p. If you are in Georgia, I recommend that you join F.O.C.U.S. and the Georgia Children's Network. These are organizations of parents of children with disabilities and professionals who work with these children and parents on an ongoing basis. Web addresses - http://groups.yahoo.com/group/GA-ChildrensNetwork/ and http://focus-ga.org/. If I were you I would call F.O.C.U.S. today for some help. We in the disabled community help each other, because no-one else will. I wish the best of luck for you and your child.


Ruth

Houston,
Texas,
U.S.A.
Insurance Companies are not responsible for everything!

#7Consumer Comment

Fri, May 20, 2005

UniCare is NOT murdering your son! You have a contract with UniCare. The contract states EXACTLY what they'll pay for AND what they will NOT pay for! You are paying a VERY low monthly premium and expecting a VERY high return from the insurance company. YOU are ultimately responsible for your son's medical treatment expenses. Insurance companies do not pay for EVERYTHING! If they did, they would be OUT-OF-BUSINESS very quickly. Everyone seems to think that the government AND the insurance company are responsible for their medical needs....We do NOT live in a "Socialist" country, where everything is provided by the government (and insurance). We are responsible for our OWN needs. We buy insurance to HELP pay for medical expenses. Certain things are just NOT covered by insurance. MANY things ARE. People need to wake up and accept responsibility for their OWN situations. God bless your son! I'm not trying to be hard-hearted.... Just to express the facts to the millions who think they deserve something for almost nothing. I will be praying for you & your son. Thanks for the opportunity to express my opinion.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//