• Report:  #1601

Complaint Review: Ugly Duckling used cars - mesa az.

Reported By:
Sat, March 18, 2000

Ugly Duckling used cars
333 s. alma school mesa, az., U.S.A.
Auto Dealers
Tell us has your experience with this business or person been good? What's this?
In june of 1999 I was in the market for a work truck, I had been to several dealers and didn't find what I was looking for. I drove by "Ugly Duckling" used cars in Mesa, Az. I noticed a nice looking red chevy full sized pickup setting there. I stopped to look at the truck, and it looked really sharp. A salesperson came out to assist me with the truck.

I told him I was looking for a work truck , but since my livelyhood depended on my truck, it had to be a good one. He then told me about the red chevy. It was stated that the truck was a 1 owner truck with 52,000 actual miles.

The truck seemed to run out good so i bought it for $13,000. I traded in a 91 chevy s-10 and was given $4,000 trade in for it. The trouble came when the dealer could not obtain a title for the new truck. The truck had been in another state and I was given a 45 day temporary tag when I bought the truck. That would give the dealer time to get a title and register the truck in Az.

The 45 days came to an end with no title or licence for the truck. I complained to the dealer and they explained there was a second lein on the title that they had not known about. I was issued a second temporary tag. When the second tag ran out and the dealer still hadden't gotten a title or licence I really started to complain.

I called the corprate offices and was told that they were working on it and would have it resolved in a few days. I reminded that my truck is how I earn a living and since I have payments to make they better get it taken care of NOW. because I am driveing on an expired temporary tag and any tickets I got I was deducting the cost from the payments.

They promised to rent me a truck till they could resolve the trouble. I never got the rental truck. When all I got from "Dirty Duck" was a bunch of excuses I got mad and called a lawyer. The lawyer ran the "vin" through the computer and found the reason the dealer was haveing trouble getting a title. The truck that the dealer sold me as a one owner 52,000 mile "box A" truck, has had atleast 6 other owners and had 58,000 miles on it when it was sold in 1995. Further examination revieled the truck is not a chevy, but a gmc and has been wrecked. It appears that the frame is bent, and the front suspention is about ready to fall out. I have filed a lawsuit against the dealer but am still stuck paying for this pile of junk.

So far the company's lawyer refuses to talk with my attorney and I am getting very,very angry at their lack of willingness to obey the law. I did get title and licence for the truck but that has been doctored too. At this point, I want ALL the money i have spent on this truck, my lawyer fees, and the $4,000 they gave me for my old truck refunded to me, plus I want a free and clear title to the truck so I can sell it to a junk yard where it belongs.

Don't ever let your self get stuck like this. Always check out a car on the net before you buy it. It was disclosed that the dealer knew the odometer had been turned back before he ever sold me the truck. If i had checked. I would have found it too, and I would have never bought from "Dirty Duck" again. But, when

I get done with them I hope "Ugly Duckling" becomes "Dead Duck" If YOU are looking for a car and am looking at the"duck" contact me at [email protected] for more details

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