• Report:  #1073166

Complaint Review: Toys R Us - New York New York

Reported By:
KKL - Bronx, New York,

Toys R Us
1514 Broadway @ 44th Street New York, 10036 New York, USA
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Bought a Rip Tunes MP3 Player for my 10 year old. the player never worked properly; could only use it for 20 minutes, would not charge, stylus would not function.  Exchanged for another unit...same problem...this was a Christmas gift...their policy is 45 days for a refund. They were of no help to get me a refund and the manufacturer does not stand behind their product to offer your money back. This retailer should stand behind their customers better.  They do not.

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