- Report: #488103
Complaint Review: TMOBILE - Albuquerque New Mexico
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Why?
TMOBILE
Albuquerque, New Mexico, United States of America
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TMOBILE NOT LOYAL TO CUSTOMERS- THE WORST OF THEM ALL TMOBILE UN LOYAL TO GOOD AND LONG TIME CUSTOMERS-GO ELSEWHERE FOR YOUR SERVICE Albuquerque New Mexico
I have been a customer of
Tmobile since they were Omnipoint then VoiceStream and now Tmobile. I have 18
different accounts with them, including a business plan with 35 phones. In all
Private and business I have a total of 43 phone lines with them. I have paid
them on time and have been a loyal customer since 1999. This company Tmobile
has never helped us with any item that has gone bad or sim cards when they go
bad. All of the other companies have given the world to us when much less has occurred.
I have 3 phone lines additionally with AT&T and sprint. When a company has
this much business from one customer that always pays on time and is treated
this way they do not deserve the business. Recently a sim card went bad and
after looking at the account and being shown the years of loyalty from me they didnt
budge again and said $20.00 for the sim card. This was the last straw and I
will be canceling all of the 35 lines at the end of the year when they all come
due. This is a great example of what company not to go with. If they cant be
loyal to me with 35 lines and a steady good payment record and a simple stream
of revenue for them with hardly a peep from me, then what can anyone expect
with a few phones. DO NOT GIVE THIS UNCARING COMPANY YOUR BUSINESS.
