Fri, September 22, 2000
FROM: Michelle Smith [SMTP:[email protected]]
To: [email protected]
Subject:Rebuttal to Report- ThemeWare Corp./Internet Tool Box
Sent: 9/6/00 11:18 AM
ThemeWare Corp.'s over-riding objective is to teach consumers and small business owners how to connect with the Internet, and then provide them with the tools to make it the richest online experience possible. The Internet Tool Box also provides all the software, information, products and customer support customers need to start and run a successful business on the Internet.
Because the format is so fun, easy-to-use and simple-to-understand, even novices are able to create their own Web sites.The Internet Tool Box is designed to be easy to understand, with step-by-step, easy-to-follow instructions.
If a customer is dissatisfied for any reason, they may contact our Customer Support department at 1-888-574-1311, Monday-Friday, 8:00 am - 5:00 pm, PST. Our Support team is available to help them. Unfortunately, I am unable to research these complaints with out the customer's name and address.
We are constantly striving to improve the products and services we provide our customers. Please let me know if we may be of further assistance!
Director, Customer Support