- Report: #1409
Complaint Review: The Sports Authority - Cyber space Nationwide
Reported By:
-
Tempe, Arizona,
Submitted:
Sun, February 27, 2000
Updated:
-
Author Confirmed
Why?
The Sports Authority
www.thesportsauthority.com Cyber space, Nationwide, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sports Authority www.thesportsauthority.com customer service horrible
Company: The Sports Authority
Address: www.thesportsauthority.com, Phone: N/A
Region: National
Category: Sporting Goods
I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not. After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called. When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved. I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.
Address: www.thesportsauthority.com, Phone: N/A
Region: National
Category: Sporting Goods
I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not. After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called. When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved. I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.
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