Complaint Review: Target Department Stores - Cincinnati Ohio

Most other stores offer 30 days. 90 days is three months....let's see....that's a whole summer, or a whole autumn. So you forgot to return your AbSlide. Gee....how much money would you be out? $10? You tried, they didn't bite, now get over it. Why don't you re-gift it and give it as a wedding gift. I'm sure your daughters could use it!

Vicki is special. The rules don't apply to Vicki. The rules only apply to everyone BUT Vicki. 30 days, 60 days, 90 days, 99 days, 1 year what time frame would be enough for Vicki? Even though it was past the 90 days, they offered you the sale price refund, on a gift card and it still wasn't good enough for Vicki. Almost all stores give refunds at the sale price. I think Target is being more than fair.

Vicki is special. The rules don't apply to Vicki. The rules only apply to everyone BUT Vicki. 30 days, 60 days, 90 days, 99 days, 1 year what time frame would be enough for Vicki? Even though it was past the 90 days, they offered you the sale price refund, on a gift card and it still wasn't good enough for Vicki. Almost all stores give refunds at the sale price. I think Target is being more than fair.

Vicki is special. The rules don't apply to Vicki. The rules only apply to everyone BUT Vicki. 30 days, 60 days, 90 days, 99 days, 1 year what time frame would be enough for Vicki? Even though it was past the 90 days, they offered you the sale price refund, on a gift card and it still wasn't good enough for Vicki. Almost all stores give refunds at the sale price. I think Target is being more than fair.

Vicki is special. The rules don't apply to Vicki. The rules only apply to everyone BUT Vicki. 30 days, 60 days, 90 days, 99 days, 1 year what time frame would be enough for Vicki? Even though it was past the 90 days, they offered you the sale price refund, on a gift card and it still wasn't good enough for Vicki. Almost all stores give refunds at the sale price. I think Target is being more than fair.

I work at a Target in New Jersey. I also work at the Guest Service desk. I echo the remarks by Rick (amen to you sir, you must be an exec) and Lissett. However, one item I read that wasn't talked about was the letter for Corp. The fact that the signator only signed their first name and last initial has NOTHING to do with the company and "what state its in." It has to do with privacy. We're not even allowed to give out our own store managers last name to guests who request it let alone someone from Corp giving a disgruntled guest their last name. Hope this helps and we do hope you shop your local Target again! :0)

Since you read the receipt we know that you are capable of understanding what 90 days means. So please inform everyone why you should be the exception to that rule. Why should Target be responsible because you forgot that you had this piece of equipment. You need to start taking responsibility for your own actions. Would you blame your insurance company if you forgot to pay your bill and they cancelled your insurance. No of course not, so why should this be any different. And furthermore, you are getting upset because you could not get the full amount back, but once again this is a result of you forgetting to return it. You should be praising Target for even trying to help you out, that shows some customer appreciation. Next time you purchase something and you dont want it, DO NOT PROCRASTINATE.

Since you read the receipt we know that you are capable of understanding what 90 days means. So please inform everyone why you should be the exception to that rule. Why should Target be responsible because you forgot that you had this piece of equipment. You need to start taking responsibility for your own actions. Would you blame your insurance company if you forgot to pay your bill and they cancelled your insurance. No of course not, so why should this be any different. And furthermore, you are getting upset because you could not get the full amount back, but once again this is a result of you forgetting to return it. You should be praising Target for even trying to help you out, that shows some customer appreciation. Next time you purchase something and you dont want it, DO NOT PROCRASTINATE.

Since you read the receipt we know that you are capable of understanding what 90 days means. So please inform everyone why you should be the exception to that rule. Why should Target be responsible because you forgot that you had this piece of equipment. You need to start taking responsibility for your own actions. Would you blame your insurance company if you forgot to pay your bill and they cancelled your insurance. No of course not, so why should this be any different. And furthermore, you are getting upset because you could not get the full amount back, but once again this is a result of you forgetting to return it. You should be praising Target for even trying to help you out, that shows some customer appreciation. Next time you purchase something and you dont want it, DO NOT PROCRASTINATE.

As a Target Department Manager I would like to quickly state that the 90 day return policy with a recipt is stated on the back of each recipt. The final return date is also printed on the top of the recipt. At Target, we have developed computer technology that speeds up all store operations. An experienced service desk team member can do a standard return in less than 30 seconds, without the need for signatures or added papar work like at Walmart and Kmart. After 94 days the computer automatically purges out the old records. And studies have shown that people who are honestly returning a product do so well before the 90 day period, because they do not want it to sit around their home collecting dust. As for Club Wedd. You must turn the print out over to the cashier with the item you want to be removed from that particular list circled. If you, the guest, do not do this then we have no way to remove the item. I.E. we dont know which item and from which list. Unfortunately, most people do not do this. IF People would take the time to read the first sheet that is printed out with the list, the one with all of the instructions on it, this problem would not exist. Untill science comes up with a pill for human ignorance this type of problem will continue.