Jennifer
Tustin,#2UPDATE Employee
Wed, May 15, 2002
We have several customers named Michelle in Ventura, CA. However, the ones that have requested a refund have already been sent one as per their requests. One of these was just this week...perhaps the Michelle that filed this report will be getting her check, soon. We shall wait and see if this report changes, if that is the case. If you are one of our customers, and are reading this, please try and include as many details as possible when writing to us, to ensure that you can be identified. You would be amazed to see how many letters arrive at our office with no return address on the envelope, and an illegible signature! We often feel like some sort of sleuths here in the customer service department, holding letters up to the light, peeling back obscuring stickers, trying to make out portions of zipcodes, all to discover who this person is, in order to ensure that we can answer their questions, or get refunds to the right people. We really do try our best!
TheFraudChick
Ethics,#3Consumer Suggestion
Fri, May 10, 2002
Michelle, I suggest you report Sun-Rite Publishing to the U.S. Postal Inspection Service at http://www.usps.com/postalinspectors/. Fill out the online complaint form and then send Sun-Rite and e-mail or letter informing them that you turned them into the USPIS. There is a chance they will send you back your money to avoid an investigation. Also, you can file in small claims, they will never show and you can ask for your money as well as the filing fee. You will most likely win by default. Ask the Judge for a garnishment request before you leave the court room. If you sent a check or money order there should be a bank account number on the back where it was deposited, use that account number for the garnishment. Good Luck The Fraud Chick