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  • Report:  #68075

Complaint Review: Straight 2 You Networks - Anthony - owner - Port Washington New York

Reported By:
- Monroe, Washington,
Submitted:
Updated:

Straight 2 You Networks - Anthony - owner
31 Marwood Road North Port Washington, 11050 New York, U.S.A.
Phone:
516-767-6300
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On June 23, 2003 I changed my ISP provider to straight2you and started out with 2 accounts and then canceled one of the accounts at the end of June. Then come June 30th they billed my bank account 2 accounts when I had canceled the one account and Anthony told me that because I canceled the one account he would refund my money for the one account.

Instead he took $23.00 dollars out of my account, instead of refunding the money. This is going on till August and in August there was no more extra bill, then on September 30 2003 he takes out for 3 accounts that I do not have and calls me at 5:15 am screaming at me cause (I questioned the billing of the 3 accounts on my account) and Anthony told me I was frauding the company!!!

Cheryl

Monroe, Washington
U.S.A.


5 Updates & Rebuttals

Anthony

Port Washington,
New York,
U.S.A.
Oh Really? Do I need to post the Electronic Check Debit document that I was given

#2REBUTTAL Owner of company

Wed, December 03, 2003

Do I need to post the Electronic Check Debit document that I was given by the Collection Agency? Or how about the MP3 of the phone conversation. THINK before you ACT. Also, I've notified the collection agency about your posting about what you said about the check. If they find you stopped payment on ANOTHER check, then guess what, you will be arrested, hauled to jail, and I will press charges. I hope the D.A contacts me once more, I am sure he'll want to hear the recordings.


Cheryl

Monroe,
Washington,
U.S.A.
Over Charged for ISP service straight2you!!! ..There is no payment cause you are the biggest LIER

#3Author of original report

Tue, December 02, 2003

There is no payment cause you are the biggest LIER in the world! You got no money from me, my bank finally got it back from your over charges! YEA! I proved it all to the bank and I called the DA also and they say you are not telling the truth and want to talk with you for false accusations.


Anthony

Port Washington,
New York,
U.S.A.
I got a call from your local D.A's office asking if I wanted to press charges

#4REBUTTAL Owner of company

Tue, December 02, 2003

If I didn't know any better, I might have thought I mistook you for someone else, but I was incorrect. I got a call from your local D.A's office asking if I wanted to press charges against you and the sister whom you know nothing about. I of course told them NO, because its that time of year. But then, I figured that you were up to no good, so I sent your account to collections. Low and behold you paid. I'd imagine that if you did nothing wrong, you wouldn't have paid, but alas you did, proving my story, and how fraudulent you really are. I hope people who read this thread understand our stance on this subject.


Cheryl

Monroe,
Washington,
U.S.A.
I am ABSOLUTELY CORRECT

#5Consumer Comment

Sun, October 26, 2003

What you failed to mention Anthony is that you were billing me twice a month! At end of the month and then again at the beginning of every month and at first I started out with 2 accounts and canceled 1 account and you said I would have a refund on that since it wasn't used and was canceled after 3 days! Then instead of refunding the $23.00 you took $23.00 out of the my account and never refunded the money! Then at the end of the month again you took out more money for the account and again at the beginning of the next month you took out the same amount again so you were taking $26.00 each for just one account every month when it was suppose to be $13.00 for one account! So your internet add you have lie about being $10.00 to sign up and $13.00 every month after that and I have bank papers to prove it!!!!!


Anthony

Port Washington,
New York,
U.S.A.
Re: Absolutely Incorrect

#6REBUTTAL Owner of company

Fri, October 24, 2003

Cheryl, What you have failed to mention is that you openeded 2 accounts yourself that day as well as you referred your sister to me for Internet access the same day that you did, and she used YOUR credit card to place charges for the services. I also explained to you on the phone, and I have the recording to prove about our billing proceedures. Once you open an account, you are automatically billed, and then billed once more on the last day of the month, or the 1st day of the next month. Your exact words were "It's only 13.00, its no big deal, I'll survive" This same policy is listed in our terms of service When I asked you if you know XYZ person, you said, and I have the emails to prove, "NO, I do not know XYZ person." After going thru email logs from both you and your sister to each other, and to me, whoch you CC'd her on, It because apparent that you were trying to defraud us. This is in addition to filing false reports with your credit card company about fraudulent charges from us. You disputed every single charge from start to finish, each month.

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