- Report: #1329072
Complaint Review: Square Trade - Nationwide
Reported By:
gordyt -
Weston, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Square Trade
Nationwide, USA
Phone:
8779277268
Web:
SquareTrade.com
Categories:
Business Rating:
(0)
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Square Tradecwarranty coverage on purchased items nationwide
I purchased a toy for my son at Toys R Us. They offered a warranty through Square Trade, The brochure lists what Square Tradecovers...Button Failure, cracked screen, liquid damage..."your item is covered for all of lifes accidents"
My sons toy stopped working. I called, left a message, Call was returned an hour later. Person on phone asked several questions then said I had to go through the manufacturer for warranty coverage. I asked why purchase coverage from them if I have to go through manufacturer? He said we have an insurance company we have to answer to..??
This is a scam in my opinion. They just deny claims and see how far people are willing to jump through hoops before they give up. I am so disappointed. I never purchase these plans just for this reason. I didnt ask for cash, I would be happy with a gift card to get my son a toy that works.
Now Square Trade and Toys R Us have lost my business. Buyer beware, their warranty is not worth the paper they printed it on.
