Wed, October 29, 2003
Three times this year I have had to call Sprint because their Connected Solutions Plan was what I had. They kept charging me 40 cents a minute for my long distance calls. When I purchased the plan, they told me that it was 10 cents a minute. On October 28, 2003, I received my new bill of $197.00 just for my monthly home bill. I was upset and called Sprint for the third time this year to complain about my bill. I have been trying to find another company to change to but there just seems to be a monopoly on the PA market. It is becoming more and more frustrating as I spend hours on the phone trying to correct this bill. I have been told three different prices for the plan that I have, so their PCS plans are rip-offs just like their residential plans. I can't stand this company, and I will be reporting them to the PUC today!!!!