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  • Report:  #1331280

Complaint Review: sprint store - Los Angeles California

Reported By:
William Hansen - Los Angeles, California, USA
Submitted:
Updated:

sprint store
3530 Wilshire Bl #145 Los Angeles, 90010 California, USA
Phone:
3107664215
Web:
3010 Wilshire Bl.
Tell us has your experience with this business or person been good? What's this?

The Manager Michael he says he is the General Manager of this store which is really hard to believe because of how arrogant this guy,whoever he thinks he is,most definitely not for the customer at all.He tells me one thing and he changes his story to accommodate himself.Does not know his own policies (sprint) and tries to take the frustration because the communication communication between the Store and The Company itself are so disoriented,out on on the customer and trying to make it seem that my identity might not be mine,what a jackass,and acting like he is above me because he is a manager of a Sprint store with the worst customer service that I have ever experienced and there weak customer service reps,he must have never had a position of power in his entire life because only people that act like that are people with those type of complexes.

This guy is a lowlife,so get it right Michael the Manager,you dont belittle the customer ,there is 0 customer service with this jerkoff. The first time i went in therehe would not help me ,because he said i need more documents,so i came back the next day with what he said to bring,butt now he changed what he said again and wouldnt even call into sprint ,telling me that my account didn exist!Why they would have such a p***k for a manager is beyond,maybe there planning on closing that location and they can just put the employees there that have very little ethics.Then to top it off he has some fat lady try to explain something to me and see can barely speak english.If he cant explain Sprints policies how was she going to.That was a conformation for me to exit the store,because I was dealing with to complete idiot savants!Sprint should be more selective on who they hire,and do not hire someone that has never had a position of power in there who lives,because it goes right to there head,and thats not good for anyone around!then on top of that miss leading the customer,which is preposterous!



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