- Report: #1180145
Complaint Review: Sprint PCS - LONDON Kentucky
Reported By:
James S. Franchek -
Wayland, Massachusetts,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sprint PCS
P. O. Box 8077 LONDON, 40742 Kentucky, USA
Phone:
888-211-4727
Web:
www.sprint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sprint PCS I acquired new telephones for my whole family; i.e.: four. I was never told about the cost to discontinue service from verizon which is over $1,000.00. Never mentioned in sales pitch. Secondly, I was assured that Sprint's network would work very well at my home and that the RadioShack at 320 Boston Post Road, Sudbury, Massachusetts 01776 would handle the data transfers from all phones to new phones. LONDON Kentucky
In the transfer I lost all my music, and most of my data. Third, and most importantly, I have never made a call, or received a call on my phone at Wayland, MA 01778 that has not been dropped, interrupted or rendered unusable in some way. This is simply abhorrent service and although I have repeatedly complained to Sprint, even going so far as to install an Air Rave device to boost the signal, they have done nothing. My appeals at the local Sprint store have gone unheeded and all I was ever told was to blame the local towns for restricting cell phone towers. This is all contrary to the enticement promises and I have faithfully paid over $204.00 per month for service for three phones and an Air Rave for well over a year.
