- Report: #482993
Complaint Review: Sony Electronics Corporation - ft. meyers Florida
-
Author Not Confirmed
Why?
Sony Electronics Corporation
12451 gateway blvd ft. meyers, 33913 Florida, United States of America
Phone:
1866858867
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sony Electronics Corporation Defective optical block component installed and sold by SONY Electronics in rear projection TVs. olathe, Kansas
Seems that a component(with a manufacturing fault)called the optical block- has been discovered to have been installed into these large(40-60"), expensive sets.
Sony kept installing these components- and selling the TVs- even though Sony knew that most of them were defective and would, eventually,show up as a blue, or green or even a red line in the lower right hand corner of these sets. If the problem was not corrected, a multitude of that particular color dots would appear right in the middle of the set, making viewing an angry experience.
Following a customer outcry, Sony extended the warranty and those that were lucky to find out about this extension got their sets fixed.
The warranty extension-not made PUBLIC for cost reasons expired Dec 2008.
All other, loyal and uninformed, Sony customers were left holding the bag to the tune of $1400.00 for a tech. only repair.Yes, I am one of those left holding the BAG.
The new SONY gimmick is now to offer you a 52 inch LCD(KDL52V5100) TV set for approx. $1400 claiming that this price is a great savings from the reported-by Sony- price of $2300.
If you check the various electronic sites the highest price for this set is around $1400.
Plus, some HONEST sellers will tell you that after 3 months you will see a multicolored- horizontal- stripe right in the middle of the set and a service man will tell you that the part is on back order.
Another Class action suit is in order here. Enough is enough.
