- Report: #1395706
Complaint Review: sam's club - Nationwide
Reported By:
Stella Bonin -
Phoenix, Arizona, United States
Submitted:
Updated:
-
Author Confirmed
Why?
sam's club
Nationwide, USA
Phone:
888-746-7726.
Web:
samsclub.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
sam's club I ordered a laptop I never got it. I can't get credit. I called several times, I went to the store in person. I was told that Samsclub.com is a different compay that Sam's Club. I am in a lost, I can't get the help that I need. I don't need help I need to get refund from my purchase. Nationwide
Order Number: 118827379
Tracking Number#:9261299535126921031631
Item # : 980037594
HP Pavilion X360 C
onvertible 2-in-1
Touchscreen Full H
D IPS 15.6" Notebo
ok, Intel Core i5-
7200U Processor, 1
2GB Memory, 1TB Ha
rd Drive, Backlit
Keyboard, HD Wide
FOV Webcam, B&O Pl
ay Sound, Windows
10 Home, Natural S
ilver
I never received the items that I ordered. I called several times, I have been mistreated by the call center representatives for Samsclub.com. Samsclub.com is not owned by the store is a totally different company. I went to the store to ask for help/ They were unable to help me because it is a different company.
I placed the order on August 4th as of today August 25th I didn't receive the laptop that I ordered. The tracking number stops on August 21st, after that it is not tracking available. Who got it? Who keeps it? Many questions and no answers..... and not help or refund from the company. They are treating me if I am a criminal.
