After reading Ryan Homes, Nails Customer. I felt like a was reliving the past 1 year nightmare. My wife and I recently built a Ryan home after many months of serching for the right home to buy or build we felt assure that Ryan was the right bulider boy were we wrong. Once the Basement was poured and the frame was up My wife and I were at the home at least once some times twice a day to see the quick progess.
This is when the Nightmare began. First it was the Landing to the upstairs was not installed correctly after a meeting with the "production supervisor" to review this problem and have the shims removed and New 2x4 installed we were told the blue print's call for the 1" shim when ask to see the blueprints nobody could show us. Next was the front step which should have a .25" pitch per foot our's had over 1" per foot this was Not to code, along with our 20"-24" O.C. floor joist in the basement (16" is code) Ryan homes would not fix any of these problems until I called the local building inspector to review what was code and what was not.
I've called the local office and the main office in Va. and nobody wants to do the job right.They have tried to fix our leaky basement three time and chances are it will leak again.
After living in this home for 6 months we keep finding problem after problem. The lastest is the lose floor boards in the hallway and the large humps in the carpet were they forgot to scrap the drywall mud before laying the carpet. The list goes on and on. WHEN WILL THIS NIGHTMARE END.