• Report:  #3538

Complaint Review: Rotozip Tool Corp. - Cross Plains Wisconsin

Reported By:
- Jacksonville, Fl,
Fri, October 06, 2000

Rotozip Tool Corp.
1861 Ludden Drive Cross Plains, 53528 Wisconsin, U.S.A.
TV Advertisements
Tell us has your experience with this business or person been good? What's this?
I ordered the Rotozip Rebel Tool with several blades and a carrying case from the infomercial for $119.85, then shipping and handling charges brought the total to $132.80. The developer of the tool said it was the newest tool and you could only get it through the infomercial. He also had attachments for the tool which was $69.95 more, I decided not to get the attachments at that time. I bought the tool for my husbands birthday which is later this month.

He called today from Home Depot and asked if he could get the Rotozip Rebel for his birthday and said Home Depot had the tool, box, blades and all attachments for $129.95. I told him that I had already bought it for him and for the price I paid. When he got home I showed him the tool and he could not believe how we got ripped off on the infomercial.

I called the company and they were not at all reasonable they said I could send it back but I would have to pay for the shipping both ways, that would add another $12.95 to the already higher cost.

I think people should be made aware of these practices. The representive from the companies Customer Service said the developer told them to tell customers that they would not undersell retail. What a rip off...the tool is now available to the public along with an even newer model..

4 Updates & Rebuttals


Roto-Zip Very Helpful, So Far

#2Consumer Comment

Wed, March 05, 2003

My husband and are in the process of building a new cabin on the Mississippi river. When it came time to drywall, our neighbor who is a carpenter, suggested we borrow his Roto-Zip tool. He uses it on all his building jobs. My husband liked it so much that I bought him one for his birthday. His birthday was last Friday (Feb. 28, 2003) so he hasn't had a chance to try it yet. We still have most of the interior left to do and I'm sure the tool will get a good workout while we are completing the work. As for the infomercial, I can't say I ever saw it, but I would never purchase anything like that without checking out my local stores to see if it were available and what the comparable price would be. My experience is that all things advertised on T.V. and cannot be purchased in stores show up in stores eventually.


South Bend,
Roto-Gyp ..completely misleading advertising blitz) has spawned a plethera of knock-offs, equally as worthless

#3Consumer Comment

Fri, January 24, 2003

Yeah, Rick...I read your response, now go back and read my entry. First off, the "Roto-Zip" tools are now showing up in all of the outlets offering "factory reconditioned" tools, as the buyers return them after determining their (lack of) common useability, totally counter to the advertising. The success of the Roto-Zip sales (due totally to the completely misleading advertising blitz) has spawned a plethera of knock-offs, equally as worthless. I've seen earlier model(new)Roto Zip tools now selling in the 'big box' stores at $49.95. I don't know why I'm even responding to your post, except for the opportunity of saving someone from making a poor choice in tools. I posess every type of electric and air hand tool known to industry. My impression of the Roto Zip is based on a comparison to all of these. I would be certain you have some ulterior motive in creating your post. (The word 'shill' comes to mind). I will admit, however, I never attempted at "cutting a rusted on steel hitch" with a Roto Zip. Frankly, I consider that a laughlingly ludicrous claim. Niether have I used it for "diffenet tasks". I'm not sure just what that entails. Godspeed with your Roto Zip, Rick!


Oak Creek,
You are all wrong

#4Consumer Comment

Fri, January 24, 2003

I have just read the report that states that the Rotozip it simply a useless tool. I have owned a Rotozip for about five years now and could not disagree more. I have used my Rotozip for virtually hundreds of diffenet tasks. I have used it to do anything from cut an odd shape out of drywall to cutting a rusted on steel hitch off of my pick-up truck. I was a bit sceptical when I first purchased the Rotozip, but it has performed more taskes than I ever thought that it could. To tell you the truth the only reason that I ever attempted to cut the hitch off is to see if it was as durable as the company claimed it to be. It passed my test! Anyone that thinks they got ripped off or that the tool doesn't perform up to par doesn't know what they are talking about. If you can find me another tool that will perform like the Rotozip Spiral Saw does let me know. I will always be a true fan and supporter of the one and only Rotozip. A life long supporter,

The T.V hype is extremely misleading as to its actual capabilities


Mon, September 17, 2001

They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Spike Their relationship to the company: Consumer Suggestion Rebuttal: I bought a Roto-Zip tool about a year ago. Basically, it's just a small router. It can be used in the place of a sabre saw, but it has absolutely no directional stability when attempting straight cuts. (No better than using a router 'free hand'.) It is an expensive, VERY limited use tool. The T.V hype is extremely misleading as to its actual capabilities. Don't ever believe its a legitimate substitute for a sabre saw! I think I've used mine maybe twice in over a year. My Bosch sabre saw is used weekly.

Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!