Robert Green Chevrolet
Monticello, New York 12701
Dear Mr. Green:
As per my request for the 50th time,I am asking you to refund the money owed to me and my mother.
1.You took my warranty papers to cancel the policy from the old
vehicle, you lost the papers and I lost now approximately $1,300.00.
2.The vehicle I turned in to your respectable business
for trade, your agent said (after opening up the
Blue book) "well we will give you wholesale value
on your car Robin... and that is $7,500.00"! I had
no reason not to believe him. You gypped me out of a minimum of
$4,500.00. And thats not all.
3.This was a new car. I can't understand why there was no sticker on this car (as I can't understand why so many of your new cars have no stickers in the window or on the floor of the car). I took pictures of these cars two weeks ago with their VIN numbers. So, your agent drew up a paper stating my car price at $10,612.15. That car then and now, the new sticker price for this car with nothing extra in it would be approximately $9,300.00. This was verified with three (3) other dealers. Here you gypped me out of $1,312.00. and still, thats not all.
4.The car had six (6) miles on the odometer when I saw it and bought it, how come the odometer stated 160 miles on it. You then had me sign a paper saying it had 60 miles. At the time I did not realize the difference. This added up with everything else is very wrong. Since the interior of the car seemed a different color it's obvios that the car was switched.
Your code of ethics stinks. In your opinion, you did nothing wrong!
Well as a customer, I do not agree with you and neither do the car dealers I spoke to. Over eight of your past customers I spoke with had nothing good to say about you or your dealership policies, not to mention the host of people who have reported you to various agencies over many many years now.
Lets not forget car parts! Every car part receipt that I could
obtain, I was charged by your dealership 30%, 50% to 110%
more than all other dealers charged, why?
I have asked my parents for their help and they advised me to
respectfully ask you again for the last time before I take action for the following:
Item il: $1,300.00
Item #2: $4,500.00
Item #3: $1,312.00
TOTAL $7,112.00 REFUND DUE
The offer you made to me to go to Temple with you and a free week at your hotel in Pennsylvania, plus future discounts on auto parts, is not acceptable to me as it is an insult and considered to be a JOKE.
I am also requesting that you remove your cars from the roadway, or public right of way, on the road. The cars are blocking our public right of way and your cars do not belong there. You are blocking people from legally using the right of way.
I then plan to forward all of this to GM's regional and national
offices. I'm sure they will do nothing either.
I will not let this end till I get reimbursed in full!
You Personally seem very nice, butI must keep in mind, your still a car salesman.
I am now asking you to use good business sense and wake up to the coffee - refund my money.
Again, please remove ALL the cars off of the public right of way, or I'll call the city!
You people have been crooks for years! You must be stoped.
P.S. Mr. Green Sr. & Jr., if you lost my address, just contact the RipOff Report, and let them know you have a check for me for a full reimbursment. They will foward the message to me.