• Report:  #1357

Complaint Review: Purrfect Auto Service - Carmichael California

Reported By:
- Carmichael, CA,
Tue, February 22, 2000

Purrfect Auto Service
6800 Fair Oaks Blvd. Carmichael, 95608 California, U.S.A.
Auto Repair Service
Tell us has your experience with this business or person been good? What's this?
I took my car in for an oil change on 12/10/99. I was told at that time I needed a new CV boot. I looked at it and it looked like it had been cut but I agreed to the repair. It took 3 men to get my tire off and they banged it repeatedly with a sledge hammer.

About two weeks after that I began to hear strange noises from that wheel. I took it back and told them they had done something when they fixed my tire. They put the car up on the rack and told me I needed a new rack and pinion steering. They told me that if I tried to drive my car away, it would probably fall apart in a block. I have 56000 mi on my car but did not know that wasn't true.

I agreed to the repair. $920 later the car still makes the same noise and I totally feel that the repair they did was not necessary. I am an older female who does not know about cars and could not afford to put this money out!


Carmichael, California

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