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  • Report:  #1357

Complaint Review: Purrfect Auto Service - Carmichael California

Reported By:
- Carmichael, CA,
Submitted:
Tue, February 22, 2000
Updated:
Wed, March 01, 2000

Purrfect Auto Service
6800 Fair Oaks Blvd. Carmichael, 95608 California, U.S.A.
Phone:
916-482-0300
Web:
N/A
Categories:
Auto Repair Service

I took my car in for an oil change on 12/10/99. I was told at that time I needed a new CV boot. I looked at it and it looked like it had been cut but I agreed to the repair. It took 3 men to get my tire off and they banged it repeatedly with a sledge hammer.

About two weeks after that I began to hear strange noises from that wheel. I took it back and told them they had done something when they fixed my tire. They put the car up on the rack and told me I needed a new rack and pinion steering. They told me that if I tried to drive my car away, it would probably fall apart in a block. I have 56000 mi on my car but did not know that wasn't true.

I agreed to the repair. $920 later the car still makes the same noise and I totally feel that the repair they did was not necessary. I am an older female who does not know about cars and could not afford to put this money out!

Helen

Carmichael, California



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